Morningside of Madison
Zoila Alexandria Frye
"Disappointment With Assisted Living Facility's High-Level Care"
Caring for my mom at this facility was a nightmare. Even though we paid extra for high-level care, there were so many problems within the first five weeks of her staying there. As a result, we decided to leave. She is currently at a rehab center and we have no plans of returning to that facility. The attitude of some of the staff was really disappointing. Although the nurses treated my mom with respect, the same couldn't be said for the aides and those working in the food services. In my opinion, this place is only suitable for folks who can take care of most of their personal needs like walking and moving around easily.
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A. D.
"Care concerns: avoid."
My mom stayed here, issues with bills, staff, meds, no apology.
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anonymous
"Great place, wish it were closer for my loved one"
I loved The Neighborhood at Madison, ideal if closer location.
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anonymous
"Nice Place, But Shower Safety is a Concern"
The assisted living place was pretty good overall. I didn’t get a chance to check out if they had an outdoor space. Inside, it was super clean and the decorations were lovely. They had some fun games and stuff for people to do. The chef was great, and we talked a lot about what food they serve. But, the shower in the apartment they showed me seemed like you could trip over it. It had this edge around it, which is normal, but there was a spot where the edge stopped, probably so you can walk in and out without stepping over. This edge and no-edge thing could cause a fall. Plus, the shower looked old and not nice.
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Anonymous
"A great place with friendly staff!"
The Morningside of Madison has been a great choice for my loved one. The place is clean and bright, with plenty of natural light. The staff is very friendly and helpful. The only issue my loved one has is understanding their accent since she is not from this state. The chef is excellent, and we are very happy with this place.
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