Plantation Manor
Anonymous
"Caring staff, plenty of activities at Plantation Manor"
We're pleased with Plantation Manor; caring staff, plenty of activities.
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Debbie Golden-Smith
"Great care and value, minor issues noted for improvement."
We’re very happy with the care and facility for mom. It’s much better than her previous place and offers great value. We trust the staff because they truly care and keep us updated. The staff is friendly, and the Director of Activities is fantastic! Mom enjoys and finds the activities engaging. I had two small requests that haven’t been met yet, which is why I’m giving 4.5 stars instead of 5. These issues don’t affect her care, but it’s a matter of principle. Her room, bathroom, and clothes are always clean and neat. Overall, we are very pleased.
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Anonymous
"Unsatisfactory Visit to Assisted Living Facility without Alerted Absence"
I'd rate them less than 1 star if I could. The rep, was absent from her office without giving prior warning. On arrival, we spotted a urine pad on the floor in the main room and the smell was noticeable. We were told thatwould get in touch with us to set up a new appointment, but despite it being 11 AM the next day, she hasn’t called. It's disappointing and unprofessional, and seems to reflect the care my loved ones would get here.
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Jeannie Evans
"Great choice with caring staff and lively activities!"
After checking every nursing home around Columbiana, I chose Plantation Manor for my brother. The staff really focus on making life enjoyable for residents. They have different volunteer groups come by every week to play music and sing. There’s also a Christian Sunday service that a lot of people attend. The staff work hard to get residents involved in activities, and many have been there for years. My brother says he likes it there! He’s been there for 5 months, and I’d make the same choice again.
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Ellen
"Poor Care and Mismanagement at Plantation Manor: A Regretful Experience"
I brought my mom to Plantation Manor for some break care. I'm definitely unsatisfied with their services. I won't be returning her there again. She was clean upon arrival, but that wasn't the case when she came home. As if that wasn't bad enough, they misplaced her medication and her outfits. Although we recovered most of her clothes, they never used them. Every visit, they had her dressed in a hospital gown. I wouldn't endorse this place.
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