Elmcroft of Maumelle
Anonymous
"Disappointing experience; lacks support for Memory Care residents."
My relative's stay was disappointing. Memory care lacked support.
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Anonymous
"Staff Communication Issues Persist in Assisted Living"
The food is okay, but talking to staff is hard. They’ve had three Directors in a year, and even the Director of Nursing changed. Nurses and Aides don’t talk much.
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Linda M
"Facility disrespectful, caused issues with belongings and medication."
My dad lost his cash, and I had to buy him three new phones because his kept getting lost. They still haven't given us back the unused rent. They stopped giving my dad his prescribed medicines and they were rude and disrespected him.
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Anonymous
"Understaffed and Distracted Staff"
The Willow Grove community doesn't have enough staff. Some employees spend too much time on their phones. I like some of the staff but others seem to just wait for payday and quitting time. This leaves more work for the ones who are really working.
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Anonymous
"Facility Decent, Couldn’t Meet My Needs"
This place might be alright, but it wasn’t right for what I needed.
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Thomas C
"Great Staff and Smooth Transition"
Recently arrived, staff has been fantastic. She's adapting.
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