Assisted Living Facilities

Brookdale Desert Ridge

3.7/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
1/5.00 Published 8 months ago

"Avoid This Facility! Unresponsive Administration and Lack of Transparency"

Keep far away from this spot! They couldn't care less about your loved ones and you're always left guessing because they never tell the truth. You won't know what's real and what's fake. The people in charge are awful and the good folks don't stick around. It's a real mess that they don't address the actual problems, mainly the people running things.

4/5.00 Published 10 months ago

"Solid Choice in Assisted Living"

Our time at Brookdale Desert Ridge has been mostly good. At first, we had a few issues, but things smoothed out. We chose this place because it's in a safe neighborhood, the price is reasonable, and since Brookdale is a big company, we felt confident they could fix any problems. The other people who live here are usually nice, and there are plenty of fun things to do.

4/5.00 Published 11 months ago

"Mixed Feelings About Assisted Living Facility"

I have some concerns about reaching the staff sometimes. The place is kept clean, although occasionally the hallways smell like diapers, which can be confusing. Maybe they should take out the trash more often. When our family visited Mom for the holiday, it wasn't the best presentation. Mom's room is always very clean, which is great. They always greet you at the entrance, and the staff in the halls always say hello or nod. The quality of care is a bit tricky; when you interact with a staff member, they provide good care. Initially, Mom was very happy, but lately, she hasn't been as much. She feels the food has gotten worse, but it's not clear why yet. We plan to discuss this in an upcoming meeting. Overall, my experience was okay when I was there. We looked at other places, and it seems like you get what you pay for, although I still think it's too expensive.

4/5.00 Published 1 year ago

"Affordable and Caring Assisted Living"

I'd say it's a great place, and your family member will be well looked after. We chose it because of the convenient location and affordable price.

4/5.00 Published 1 year ago

"Friendly and Affordable Assisted Living with Great Community Support"

This place is really nice. The staff are super friendly, and everyone here has been welcoming. We chose this community because it's affordable and close by, and we're happy with our choice. I'd definitely suggest it to others.

3/5.00 Published 1 year ago

"Brookdale Desert Ridge Tour: Nice but lacks amenities compared to others"

We visited Brookdale Desert Ridge, and it seemed nice. But they didn't have as much stuff as the other place we checked out.

2/5.00 Published 1 year ago

"Mixed start, improving, good value, lots of friend choices."

The beginning was tough. Not enough staff and billing mistake. Things are getting better, but it feels like they're changing. Still recommend for price and what you get. Lots of choices for friends.

3/5.00 Published 1 year ago

"Friendly staff, but room for improvement in organization and staffing."

Our experience at Brookdale Desert Ridge was okay. The workers were nice, but there are things they need to work on like being more organized, communicating better, and having enough staff.

2/5.00 Published 1 year ago

"Mixed experience at Brookdale Assisted Living: Staffing issues and cleanliness concerns"

We didn't like the Brookdale staff, so we moved our mom. The doors weren't locked at night due to a broken lock. Only two staff members were there at night, and they tried their best but seemed overwhelmed. They promised activities, but they rarely happened, even after hiring someone. I had to lead exercise a few times because there was no teacher. The facility looks nice, but it has cockroaches in the bathroom and closet, which are hard to ignore. There are staff meetings every day for hours, and the front door lock is broken. There aren't enough staff at night, and the activity director they hired didn't do anything for three weeks. It was hard to reach the nurse until we told them we were leaving. They found a good one eventually, I hope.

4/5.00 Published 1 year ago

"Limited Outdoor Space and Location Impact Facility Choice"

I visited Brookdale Desert Ridge. The place wasn't in a good spot. It faced office buildings. There wasn't much outdoor space to relax. That's why we picked another place instead of Brookdale.

4/5.00 Published 1 year ago

"Mixed Feelings About Desert Ridge Assisted Living Facility"

We chose Desert Ridge because I checked out two places. It's bright and cheerful. I think Desert Ridge is a good choice. I'm worried because the elevator needed fixing a few times. Also, I wonder how wheelchair residents would get out in a fire.

3/5.00 Published 2 years ago

"Room Nice, Activities Lack"

We like the room for our loved one; it's nice and well laid out. But, they could do better with activities; there's not much happening.

4/5.00 Published 2 years ago

"Supportive Community and Clean Facilities"

Our loved one stayed here for a short time because of health problems. I thought the community was very supportive and helpful. The process was very easy, and they made everything convenient for us. The facility was also very clean.

4.5/5.00 Published 4 years ago

"Great, affordable facility with friendly caregivers and happy residents"

The facility is really nice. My mom is in memory care and she’s happy there. The caregivers are friendly, and we know them well. We picked this place because it’s nice, affordable, and close to our family. We’re lucky we got to move our mom here. I would recommend this community to other families.

4/5.00 Published 4 years ago

"Assisted Living Facility Review"

We signed up when they had a deal and said we had to decide fast. A week later, we realized it wasn't right for us and wanted to look at other options. They told us we couldn't get our $4600 back even though we never moved in.

3/5.00 Published 4 years ago

"Mixed Feelings About Brookdale"

The place was neat and seemed well-organized. People were friendly, and it had that cozy, informal vibe my mom would like. was helpful and nice. However, the location wasn't great—hardly any outdoor space to enjoy nature, just surrounded by buildings and concrete. Overall, my mom wouldn't be too excited about Brookdale.

Brookdale Desert Ridge

Amenities:


  •     Daily Check-in System

  •     Emergency Response in Each Room

  •     Concierge Service

  •     Library

  •     Arts & Crafts Studio

  •     Beauty/Barber Shop

  •     Courtyard and Garden

  •     Wellness Center

  •     Walking Paths

  •     General Store

  •     Community Kitchen

  •     Parking - Surface

  •     Private Dining Room

  •     Special Dietary Menus

  •     Piano

  •     Postal Services

  •     Chapel

  •     Wi Fi Access Throughout

  •     Flat Screen TV

  •     Landscaped Grounds


Address
4050 East Bluefield Avenue
Phoenix, AZ - 85032

Website
https://www.brookdale.com/en/communities/brookdale-desert-ridge.html

Email

Telephone
(844) 339-7629

Sign In