Brookdale Flagstaff
Margaret H
"Positive Experience in Assisted Living"
I had a positive experience overall, and it was great in different situations.
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Bess D
"Brookdale: Excellent Care and Activities"
I really like Brookdale. The activities are great, and the caregivers are excellent. I'd recommend it to others.
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Dennis K
"Satisfied with my living situation at this facility."
I'm doing well living here.
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Jean l
"Comfortable and Friendly Assisted Living; Great for Making Friends"
I like living here. It's been nice so far. I've made plenty of friends.
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Howard M
"Better Food and Great Care!"
I like living here. The food keeps improving, and the care is great.
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Theresa
"Friendly, Clean Assisted Living at Brookdale"
Brookdale is nice. People are friendly and helpful, and it's clean. I'd suggest it to others.
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George H
"Reliable Assisted Living with Friendly Staff"
I enjoy living here. I've been here for 10 years. The staff is really nice.
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Anonymous
"Clean, Friendly Assisted Living Facility with Communication Improvements Needed"
The building is kept clean and looks beautiful. The staff is nice and friendly. The director and nursing managers are great at their jobs. However, the room wasn't as clean as it should be. Sometimes, communication isn't clear, and I have to remind them about fixing things. Overall, I would suggest this place to others.
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Loretta
"Mixed Feelings about Assisted Living Facility"
It's okay for my mom, but I'm checking other options for home care. Caregivers are good. Picked it for location. But it's too expensive for what she gets. I pay a lot, plus extra charges.
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Kris
"Seek Safer, More Caring Facility than Brookdale"
The problems with Brookdale stem from careless bosses who only care about money. This becomes pretty clear to the staff who usually care a lot about their jobs, which led to most of the experienced staff leaving. New staff members who often lack experience and proper training were hired instead, putting the residents in danger and gave them second-rate care. The planned activities almost never happen. The best activity they offer is a movie on the DVD player. Besides, the supposed 'upgrade' on the memory care unit took over 6 months and didn't care much for the safety of the residents. The number of people working at night is so bare bones that it's pretty risky for the residents. Even though the rules say that the bosses should step in when they're short-staffed, this NEVER happened in the year my mom lived there. My tip is to find another place where your loved one would be safer and get better care.
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Anonymous
"Lovely Living Place"
My family member just moved into this community. He's still getting used to it, but things seem to be going well. The My relative moved in recently and overall, it's been good. They're adjusting, and the place is fine with lots of cool stuff to do. place itself is nice and has plenty of fun things to do.
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Family Member
"Mixed Feelings about Assisted Living Activities"
The place is okay overall. No big issues, except for the activities. My dad expected more fun stuff, but he's bored.
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