Assisted Living Facilities

Brookdale Springs Mesa

4.3/5.00 - based on 76 reviews
5 stars
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4/5.00 Published 1 year ago

"Great staff, recommend to others."

The staff at Brookdale Springs is professional and friendly. We recommend it to other families.

4/5.00 Published 1 year ago

"Great Care, Good Value"

They have people there to help anytime it's needed. It's really well run. The food could be better, but I guess you get what you pay for since she doesn't pay much. I'm very satisfied with them. I would recommend them.

4/5.00 Published 1 year ago

"Friendly, helpful community with great dining staff"

The people here are friendly and helpful. They made moving in easier. and the dining room is awesome.

4/5.00 Published 1 year ago

"Great Service and Personal Touch"

The sales staff is very warm and friendly. They came to my house even though I live far away to help me sign papers. They also helped me set up movers and get a TB test. One lady even brought me flowers.

4/5.00 Published 2 years ago

"Assisted Living Facility Review"

My family liked this place overall. The people here are friendly. Staff talked to us well. But they wouldn't paint a wall for my loved one, and that let us down. The cleaning team didn't do what we asked, so our family had to clean the apartment before my loved one moved in.

3/5.00 Published 2 years ago

"Broken Promises and Frustration: Assisted Living Disappointment"

We were told we'd get certain medical care, but it hasn't happened. Feels like they got our money and forgot about us. So frustrating.

4/5.00 Published 2 years ago

"Friendly Staff, Loved Another Community, Still Liked This One"

We really liked this place. It was our top pick, but my family member preferred a different one. The workers were super nice and helped us with everything we asked about.

4/5.00 Published 2 years ago

"Excellent Service and Caring Staff"

They do a great job cleaning our apartment every week. The staff, especially the waitresses, are amazing and remember everyone's names. My wife enjoys her spiritual group here. The food is okay but repeats every week. Overall, one of the best places we visited. We're happy here and would recommend it to others.

5/5.00 Published 6 years ago

"Great place, but financial issues stopped the move."

We were very impressed with Brookdale when we visited on Thursday. My mom loved almost everything about it. Sadly, her financial situation makes it hard for us to move to independent living. Once we got actual pricing, we saw she couldn't afford a move. We appreciate all the information from A Place for Mom. If we can consider this again in the future, we will definitely call.

4/5.00 Published 6 years ago

"Great Facility with Friendly Staff and Delicious Meals, Limited Availability"

This place is really nice. There are lots of staff who are super friendly, and the lunch we had was really tasty. They've fixed up some apartments, but there aren't many left. It's been around for more than 30 years, but they take good care of it. The apartments don't have ovens, but since they provide meals, you don't really need one. The outside area is pretty and peaceful. And the price is good considering all the stuff you get.

4/5.00 Published 6 years ago

"Older building, still nice"

I visited this place while searching for a home for my family member. The building is a bit older, but it's still quite pleasant overall. My main concern was that everything seemed far apart. Going from the room to the dining area or activity spaces would be quite a journey, which wouldn't work well for my loved one. Additionally, their pricing system for assisted living was confusing. Instead of a single monthly charge, they had multiple charges based on different services. Ultimately, it didn't meet my family's needs.

4.5/5.00 Published 6 years ago

"Based on a brief tour, a very nice facility"

I visited this place while searching for a home for my Mom. It’s a really nice, big facility. I liked it a lot, but my Mom didn’t like it as much, even though it seemed fine to me. The person who showed us around answered all our questions and seemed to know a lot about the care she would need. In the end, my Mom just wanted to go somewhere else, but this place was very nice.

4.5/5.00 Published 6 years ago

"Great food variety and excellent personalized service"

So far, things are going well here. It’s often the little things that make a big difference. My mom sometimes doesn’t get hot water and has to wait for it to warm up, which can take 10 minutes. But the staff has been amazing, especially [Removed], the director of personalized services. My mom loves the food, which is varied and different each day and week. The facility is clean, and housekeeping comes once a week to clean the apartment or change her bed. They offer lots of activities like physical therapy, bingo, and cards. The place is a bit older, but it’s well maintained and clean. It feels like a nice country club for meals, with tablecloths and waiters that make it feel special. I chose this place because it offers independent living with the option to move as needed, and the cost started off reasonable. I would recommend it.

5/5.00 Published 7 years ago

"Amazing dining and friendly staff"

I am so grateful that A Place for Mom told us about this place. My Grandma really loves it here and she is doing great. All the staff are super friendly and nice. I can't believe how helpful everyone is. She loves the food and the dining experience is awesome. They serve two meals a day. The community also has housekeeping that comes in weekly and changes the bed linens. They have lots of activities and my Grandma likes playing bingo and cards. It has been a great move for her. I would highly recommend this place.

4.5/5.00 Published 7 years ago

"Not the Right Fit for My Independence"

I stayed here for 2 days to see if it was right for me. The place was clean, the food was good, and the staff was friendly. Everything was well taken care of. However, I realized it wasn’t the best match for me because the residents seemed to need more care, and I am quite independent and don’t need as much help. It is a very nice community, though.

5/5.00 Published 7 years ago

"Dad's Happy Care at This Community"

My father is really happy with the care he gets here. The staff is always quick to help him with anything he needs. They make sure he is content and fix things when they need attention. The place is clean and well-kept. We definitely recommend this community for its great options and good value for care!

5/5.00 Published 7 years ago

"My Comfortable and Caring Community"

I really like this place because it’s clean and the staff is amazing. The food is good, and there are plenty of options on the menu. They have lots of fun activities, and I enjoy joining in. I feel safe with the care I receive, and I’ve told others that this is a great place to feel at home.

4/5.00 Published 7 years ago

"A Pleasant Tour"

I really enjoyed my visit to this community. The person who showed me around was super friendly, and the community has some great amenities. If we had stayed in the area, it would have been one of our top choices.

5/5.00 Published 7 years ago

"Great Care for Mom Here"

We’re happy with the care at this community. The place is nice, but it could use a bit more cleaning. The menu is good and they have a variety of options. The activities are great, and she enjoys joining in, which encourages others to participate too. We highly recommend this community to other families.

5/5.00 Published 7 years ago

"A wonderful place for mom's care"

This place is great. My mom loved it here because she got the care she needed. The staff was kind and very helpful. We liked that they had good caregivers. The food was amazing with every meal. We appreciated that they kept us informed. They cleaned the rooms often. The rooms have a nice view. We would recommend this place for its great care and value.

3/5.00 Published 7 years ago

"Pricey and Outdated Facilities"

Recently, I moved into this place and I've got to say, it wasn't my top pick from all the ones I had seen. I felt that the cost was too much considering what they were offering. I'd visited other, nicer facilities that had more to provide for less money. Their downstairs bathroom wasn't the best. It looked really old and could do with some modernizing. The walls and the carpeting are off-trend too and need to be redone. The dining room was also quite tiny and seemed too crowded for all the people living there.

4/5.00 Published 7 years ago

"Great tour, clean place, helpful staff."

I have no complaints about the tour I took of this place for my mother. The staff were on time for our appointment and answered all our questions in detail. The property was very clean with lots of great amenities for all the residents. If my mom needs more care than home health care can provide, she will move into this community.

4/5.00 Published 7 years ago

"A Wonderful Place to Live"

I really like this place and I've been super happy. It suits me well and I don't have any complaints about the Independent side. The food is great and they're really open to any requests or changes. On Saturdays, we have a special dinner with wine. The transportation doesn't go too far. If you need help with personal care or room services, I think it's a bit pricey. But I'm really enjoying the people here; they're really nice. All the staff members are very pleasant and welcoming. I felt comfortable right away. My apartment is nice, and there's even a pool!

4/5.00 Published 7 years ago

"Great Tour of a Wonderful Community!"

I had a really good time visiting this place. The people who worked there were on time and answered all our questions in a way we could understand. The building was easy to walk around, and they had cool stuff. I think it's a really good place, and I'd tell anyone to check it out.

4/5.00 Published 7 years ago

"Clean, active, leans towards independence. Worth checking out."

This place seemed old but clean. We liked the stuff to do. It's more for people who can do a lot themselves, not so much for those who need more help. I told some folks they should come see if they like it.

5/5.00 Published 7 years ago

"Very Impressed with This Facility!"

I really like this place! I hurt my back a few days after I got here, and the doctor who helped me was great. The staff is super nice, and the place is really clean. The meals during the day are good, but I don’t like the dinners as much because they use too much sauce. The veggies are tasty, though. Overall, I’m happy with my stay!

5/5.00 Published 7 years ago

"Onsite Physical Therapy Helps a Lot"

My dad doesn't like the meals, so he makes his own. They have residents sit with others, but he doesn't enjoy that. He likes his apartment and the kitchen, so he can cook what he wants. He enjoys going on the bus to get some air and visit places. Overall, he likes the community, and I would recommend it to my family. They have physical therapy onsite, which he really needs. He's improved a lot with their help, and it's been great for his health and mental well-being.

0.5/5.00 Published 7 years ago

"Unlivable Conditions & Poor Administration at Assisted Living Facility"

Recently, I had to move my mom out of this assisted living spot. To be honest, it's taken a turn for the worse, and I wouldn't endorse this place for anyone's relative. Can you imagine, we caught 11 mice in her room in a single spring day! Certain valuables like her wedding ring and cash were missing from her room. There was a plumbing issue that started down her hallway and ended in her room, needing an entire day for the maintenance team to address. The administrator shows a callous attitude towards the residents, expressing nonchalance if anyone complains. I plead with you all, avoid this facility for your dear ones until they kick out. Clean up their act, and transform it into a better place. It has potential, but not in its current state.

4/5.00 Published 7 years ago

"Nice Place, Not Perfect Fit"

I visited Brookdale Springs Mesa. It was clean and neat. The tour guide was punctual and informative. Overall, it was a decent experience, but not exactly what my loved one needs right now.

1/5.00 Published 7 years ago

"Mixed feelings about the facility, but still considerable"

We visited this assisted living facility. We weren't happy with how clean it was. The rooms lacked many necessary items. We noticed some additional fees. But we liked the facility overall, especially the friendly staff. However, the facility should provide more amenities in the rooms and bathrooms. Despite these issues, I'd still suggest other families consider this place.

4/5.00 Published 7 years ago

"Care and Value"

I visited this community to check on my father’s care. The staff was friendly and professional, providing information about all the available options. The menu was appealing, and they had a helpful list for choosing quality care. Keep in mind that there may be additional charges for unexpected services.

4/5.00 Published 7 years ago

"“Mom Enjoys Her Stay!”"

My mom likes Brookdale Springs Mesa. It’s clean, and her apartment is comfy. She enjoys the meals and activities.

4/5.00 Published 7 years ago

"So far so good..."

The people at Brookdale Springs Mesa are super nice to my mom. The place stays really clean, and we feel good about the care she gets there.

3/5.00 Published 8 years ago

"Mixed Feelings About Dad's Assisted Living Facility"

My dad really liked a lot of stuff at this place. He enjoyed the food and activities they offered. But it upset us to find out they didn't have the proper equipment to handle his health condition directly. They couldn't give any medical advice or treatments. On a day-to-day basis, it's a pretty great place with nice staff and a clean environment. However, we really hoped he'd have access to emergency care if he needed it.

5/5.00 Published 8 years ago

"Mom’s health improved and she loves it here."

After checking out three other places in the east valley, we were very impressed with Brookdale Springs. We visited all four on different days and talked as a family. We all agreed this was the best choice, and Mom really loves it here. Her health has gotten better with a regular diet, exercise, and spending time with other residents.

4.5/5.00 Published 8 years ago

"The Community Is Good So Far"

My mom is still adjusting to this place, but things are going well. The staff is caring and keeps her safe. She's getting used to the meal choices and has found some favorites. She's tried bingo and social hour. While some common areas could be cleaner, overall it's not bad.

5/5.00 Published 8 years ago

"Wonderful Care and Fun Activities for My Mom!"

Everyone here is super friendly and remembers your name! They respond quickly to any calls or concerns because they really want to take care of you. My mom loves the food; she thinks it's fantastic. Before we moved in, we noticed a few things that needed fixing, and they took care of them right away. They helped make everything perfect. I really like the swimming pool and the cozy atmosphere—it’s a great fit for my mom. She enjoys water aerobics, happy hour, craft hour, and even ice cream socials!

5/5.00 Published 8 years ago

"My brother-in-law loves it and gets great care!"

My brother-in-law loves this place. He says it meets all his needs, and we’re really happy with everything they’ve done for us. The community is clean, though the building could use some updates—it looks a bit old. The staff is wonderful, and the dining room team is great, too. He enjoys the activities and loves the meals. We feel really good about the care he’s getting. I’d definitely recommend this community.

5/5.00 Published 8 years ago

"Supportive Community with Caring Staff and Great Activities"

My aunt is doing really well at this place, especially after my uncle passed away. The people here are wonderful, always going out of their way to help. The community is super clean, and everything looks nice. The staff is amazing; they've really exceeded my expectations. There are great activities for the residents who want to join in, and the meals are excellent—I tried a few, and they were delicious! The residents are very friendly and welcoming. I would definitely recommend this community.

5/5.00 Published 8 years ago

"Exceeded Our Expectations"

We found Brookdale Springs for our dad, and we love it. It's way better than we thought it would be. Dad is still living alone at home. He's a bit slow to move in because he's worried about leaving his friends, neighbors, and the home he's had for 60 years. Change is tough, but we think he'll really enjoy it once he moves in and joins the activities and meets other residents.

4/5.00 Published 8 years ago

"Room for Improvement"

I believe they could do a better job of keeping their floors cleaner. Also, I think the staff at Brookdale Springs Mesa could be more attentive.

3.5/5.00 Published 9 years ago

"Understaffed and Outdated Furniture at Brookdale Springs Mesa"

We kinda like Brookdale Springs Mesa. They don't have enough caregivers, which is a bummer. Also, some of the furniture in the hangout spots needs a makeover. The TV and chairs look ancient. But, besides that, it's alright. The caregivers are super nice, they just have too much to do.

5/5.00 Published 9 years ago

"A Wonderful Place for Loved Ones to Live"

I searched for a long time to find the right place for my mom, and Brookdale Springs of East Mesa was recommended by "A Place for Mom." It’s an amazing place! The staff is super friendly, and the residents seem very happy to be there. She listens closely and will help you find the perfect place for your mom, dad, aunt, uncle, or anyone else. Brookdale Springs of East Mesa should be proud to have Lisa on their team. I suggest this place to everyone! In fact, my mother-in-law is thinking about moving in because we like it so much.

5/5.00 Published 9 years ago

"Better than I expected!"

I've already told many people how happy I am that we found this place. It exceeds my expectations. The food is great, and the staff is wonderful.

3.5/5.00 Published 9 years ago

"Mom Thrives at Brookdale Springs Mesa"

At Brookdale Springs Mesa, the only thing that needs improving is how quickly they handle maintenance requests. That’s our main complaint. On the bright side, they offer fun activities, and the staff takes residents shopping and out for dinners. Mom seems really happy here.

4/5.00 Published 9 years ago

"Happy and Healthy!"

My mom loves it there! The meals are great quality, and she's really healthy.

5/5.00 Published 9 years ago

"Amazing staff, very helpful!"

The administrators are amazing. They went out of their way to show us the rooms and met all our needs with smiles. They do their jobs very well.

5/5.00 Published 9 years ago

"Things are going great here!"

Things are going great here! The staff is really nice, and she loves the food. They serve meals three times a day, and the help is wonderful. She enjoys the activities and takes part in all of them. We chose this place because they seemed more attentive during our tour. The marketing person who showed us around knew everyone's name and was so patient and kind with the residents. It felt really nice.

4/5.00 Published 9 years ago

"A New Home Brings Comfort and Routine for Dad"

My dad had a hard time getting used to his new place, but once he did, things got better. It was tough at first, but we figured out a schedule for meals, laundry, and activities that worked well. Now we're excited about what's to come and know Dad will have a good, safe place to live with plenty to do.

5/5.00 Published 9 years ago

"No complaints, happy with everything!"

My sister is happy here, and we have no complaints. The place is clean, and the staff is friendly. We're very pleased with our choice and would recommend it to anyone. Everything is fine, and we don’t have any issues.

3.5/5.00 Published 9 years ago

"Nice Place, Needs Better Activities for All"

Lisa, the boss, is super cool! She’s great at talking to me and the folks living here. She wants to make sure we all know each other. But, some neighbors aren’t as friendly as my mom wishes they were. I’m not totally happy with the fun stuff they plan. Sure, they have music and drinks, but not many things my mom likes to do. Plus, it’s tough for her to join in. It feels like they’re made for people who love to party. Mom’s workout routine is awesome, though. Still, I wish they’d offer more kinds of fun activities. The place is really pretty, and mom’s room is very nice. The view from her window is gorgeous. There’s a lot of good stuff here, but they could make some things better.

5/5.00 Published 9 years ago

"Fantastic Community and Care"

This place lets my dad be part of the community. They even take him to church and pick him up. I can't say anything bad about it.

5/5.00 Published 9 years ago

"Great place, just needed more moving help"

I needed help moving, but they only gave me a kitchen cart. Everything else was great. I told a few friends about this place.

4.5/5.00 Published 9 years ago

"Good Start"

They quickly addressed Mom's apartment issues after she moved in. It's been a positive experience so far.

5/5.00 Published 9 years ago

"Dad is really happy at Brookdale Springs Mesa!"

Dad really likes it at Brookdale Springs Mesa. They did charge him too much for the second month, and I am still trying to figure out why and get that fixed. But overall, it has been a very positive experience. It is a really nice place with very friendly staff. Out of all the places I looked at, this one really stood out as one of the best, and Dad is really happy there.

5/5.00 Published 10 years ago

"Jaimie gave an excellent tour, good care and affordable"

The staff did a great job showing me around the facility. I think this place has a good balance of quality care and affordability. They also have physical and occupational therapy on site.

5/5.00 Published 10 years ago

"Nice place with friendly atmosphere but food needs improvement"

The food isn’t the greatest, which lowered the value a bit. However, they offer a lot of activities. Out of all the places we looked at, we hoped this one would be the best. Their food program is different here, making it a little more expensive. The rent includes two meals a day, but if you want the meals delivered, it costs $8, and $10 if you want someone to walk with you. All the extra items can get very pricey. The surroundings are really nice, and it's very clean and friendly! The portions of food are small, and the meals are a little plain.

3/5.00 Published 10 years ago

"Satisfactory, But Room For Improvement"

The place is pretty nice looking and the people at the front desk always seem happy to see my family. They told my mom she would get an apartment with new paint on the walls, but it didn't happen that way. The two walls that got painted weren't done very well at all. The status of the laundry rooms is iffy. They said they were putting in new washers and dryers. However, my mom's been living there more than a month and the new machines are still packed up in the hallway! The meals, even though they're brought to the table like at a restaurant, are pretty small. But there are some good things! She's really having fun with the different activities they have. The people who take care of the cleaning have been great too. Her apartment is a comfortable size and one thing I really like is that we can ask for help with living tasks as necessary. Plus, my mom doesn't have to move to another part of the building like at some of the other places we looked at.

4/5.00 Published 10 years ago

"Spacious, Decorated, Enjoyable: Great Assisted Living Facility"

This place is big, and the rooms and places where everyone hangs out look really nice. I especially liked the pool and outside areas.

4/5.00 Published 10 years ago

"Opportunities for Improvement"

Overall, this place stays really clean, but there are definitely things they could do better. First, the staff's communication needs improvement. Also, it was a rough start because my loved one was left alone in her room without any instructions. There was no orientation, and it took days for them to explain what to expect.

4/5.00 Published 10 years ago

"Pleasant place! Spacious rooms. Balconies. Pool. Helpful staff."

This place is really nice. The rooms are big enough, and some even have balconies. They also have a pool. Jamie, one of the staff, was super helpful.

3/5.00 Published 10 years ago

"Pretty but pricey living area with wide layout"

When I was looking for a place to live on my own, I checked out this area. It sure was a pretty place, but the cost was too high for me. The community was also wider than I wanted, which would make getting around pretty hard.

4/5.00 Published 11 years ago

"Better for More Independence"

I liked it, but it had multiple floors, and I didn’t really like that. The place was very nice, but the fact that it was multistoried made it feel like staying at a hotel. My dad would have appreciated it more if this had been five years ago. However, where he is now, the different levels wouldn’t work for him.

4/5.00 Published 11 years ago

"Open, Friendly Assisted Living Facility"

I really liked how open the facility felt. The location was great, and it seemed clean. The staff I met were friendly. I didn't see many residents, but I think they were out and about.

5/5.00 Published 11 years ago

"Hidden Gem with Great Staff"

The walkways here are a bit worn, showing they get used a lot. It’s next to a trailer park, so the outside isn’t very nice, but once you’re inside, it’s beautiful. The grounds are really well kept. They have a good variety of food, and my mom hasn’t complained about it. There are lots of activities, so there’s always something to do. We picked The Springs because of its location, but the staff really make it special. They’re super friendly and helpful.

Brookdale Springs Mesa

Address
6220 East Broadway Road
Mesa, AZ - 85206

Website

Email

Telephone
(480) 985-8900

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