Brookdale Sun City West Sandridge
LH
"Lack of Communication and Management Issues in Assisted Living Facility"
This place has some serious problems with how it's managed. The staff doesn't talk to each other, so important stuff doesn't get done. They're slow to fix things, even when they're broken for weeks. The nurses are good at their jobs, but the overall organization isn't great. I picked this place because they offer a bunch of activities that the people who live here seem to like.
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Anonymous
"Comfortable and welcoming environment."
This place is nice, staff friendly. Comfortable decision.
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Anonymous
"Caring Staff Make Assisted Living a Supportive Community"
The people at this place really make it special. They care about us and are always willing to help. They also treat their coworkers with kindness and support. It’s a nice place to be because of them!
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Anonymous
"Personalized Care and Kind Staff Shine at Assisted Living Facility"
I think they change workers a lot, so sometimes things like bed-making and laundry are not always the same. But it's gotten better this past week. I really like how they treat the people who live there; they're really nice and caring. They all seem to know my dad's name and say hi to him when they see him, and that's really important to me.
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Jeff
"Poor Management and Communication; Decent Staff"
The workers are nice, but the bosses are terrible. Talking with them is a mess. I don't get how this place can stay open with such bad management. They don't mind lying to you about what they'll do. It's like they promise a lot but never come through.
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Jackie G
"Dining Service Needs Improvement in Kind Community"
The people here are nice. But sometimes, caregivers forget tasks. The dining service isn't good. I wish it could improve, with friendlier servers.
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