Burz's Arrowhead Adult Care Home
Anonymous
"Elderly Abused at Assisted Living Facility, Owners Blamed"
My grandma was hurt badly at this place during late 2018. She was hit, kicked, and thrown around, and even yelled at scarily. The people who own this place said it was because of her memory loss, but she had a busted lip and lots of marks on her body the day she left. That's something that a 90-year-old lady can't just make up. The Adult Protective Services and the police didn't help, so now I'm warning everyone about these folks and how terrible they are - these owners are MEAN TO THEIR RESIDENTS and won't keep your family safe. I can't understand why they're still allowed to run this place.
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Anonymous
"Assisted Living Facility Review"
The place was super clean. Margareta was really nice. The bedroom was kinda small, but it had a half bathroom next to it. I might look at other places. I might come back for meals to see what's going on.
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Anonymous
"Friendly and Clean Assisted Living with Active Community Engagement"
Burz's Arrowhead is a great place. When we visited for the first time, we found it very clean and organized. The owner is very family-oriented, and we got to meet her daughter and daughter-in-law, who were also very friendly. We like that they encourage the residents to move around and do different exercises to keep them healthy and mobile. The owner doesn't want the residents to stay in their rooms all day, so she encourages them to come out and spend time with others. We're planning to move my Mom to Burz in a couple of weeks.
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Anonymous
"Concerns Over Care at Local Assisted Living Facility"
We visited this place to check out options for a family member. I wasn’t happy with what I found, and I don’t think I’d tell others to go here. They showed us a shower area, but it was full of medical stuff. It made me question if they’re giving baths to the people living there like they’re supposed to. Plus, I saw someone who had dropped food on her clothes during lunch, and no one helped her change. She just stayed in those dirty clothes all day.
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Anonymous
"Dissatisfactory Living Conditions: Not Suggestible"
We visited this place while searching for care alternatives for our family members. I didn't appreciate the conditions here and wouldn't advise others to choose this place. They had stored multiple medical tools in the shower area, which questioned me if proper bathing schedules were being followed for the residents. Also, I saw a resident with spilled food on her clothes at lunch, and no one bothered to change her soiled clothes for the rest of the day.
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Anonymous
"Friendly but my aunt is uncomfortable with male helpers."
Everyone is nice, but my aunt feels uneasy with so many male helpers living in the home.
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