Highland Hills Adult Care
James
"Avoid Highland Hills: Inadequate Care and Poor Service Conditions"
This facility is horribly managed. They skimp on essentials, lack proper training, and don't seem to care about giving residents a chance at a decent quality of life. The property is shoddy and inefficient. They boast about serving home cooked meals, but in reality, the food is unappetizing and of poor quality. They promise engaging activities, yet residents mostly sit in front of the TV all day after their meals. It's a dismal sight. Highland Hills occasionally appears organized, but don't be fooled. I can't imagine ever trusting my loved one's care to this place. Both the owners and staff have no qualms arguing or complaining in the presence of residents and their families. I don't even know how they're still operating.
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Anonymous
"Place your family elsewhere - Lora's care facility is inadequate."
My mom settled into this facility on a Friday evening, but by Sunday afternoon, I moved her out. The home's operator The staff didn't come across as vigilant or capable. The home shelters nine ladies, with my mom being the only one in a hospice situation. The staff gave us the feeling that my mom was a bother to her, even grumbling that because of my mom, she couldn't catch a break. So, if you hold your loved one dear, for their sake, don't put them in this care home.
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