Kristal Bell Assisted Living

"Awful Care Forces Family to Move Loved One Out of Facility"

My mom had a serious stroke at this place on and the way the workers treated her was awful, disrespectful, and careless. They said they were really good at helping people near the end of their lives, but they didn't seem ready to give my mom the help she needed. My sister and I had to stay up all night for four nights in a row to look after our mom (like turning her over and changing her bed) since there weren't any workers around from 9 at night until 8 in the morning. Actually, we didn't see any workers at all during those hours. We finally got our other family to agree to move mom home and get help from a group called hospice until she died. When I tried to talk to workers about how I was worried about my mom's care, they just brushed me off or even acted mean. Other family members were the ones who decided to move her to this place on , saying that it was a good place. Looking back, we should have moved mom to a place just for people at the end of their lives or gotten hospice care at home after her stroke. I'm still really sad about what happened.

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