Merrill Gardens at Anthem
Anonymous
"Mixed Experience at Assisted Living Facility"
The caregivers who work day-to-day are really good, but the head of nursing doesn't communicate well, and it takes days to get a response. They're also missing some higher-level additional care services. It's not what I expected.
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Anonymous
"Safety and Friendliness in Assisted Living"
The community is doing a good job keeping our loved one safe. Their room isn't fully set up yet because of COVID lockdowns right after they moved in. According to my loved one, the menu doesn't offer enough options for different diets. Overall, it's a great place where everyone is friendly. Just make sure to check the accounting closely.
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J.B.
"A Safe and Welcoming Home for Loved Ones"
I like Merrill Garden. The staff did a great job during the coronavirus, making sure residents stay safe. We picked this place because it looks the nicest and cleanest, and the staff knew a lot and answered all our questions. He really enjoys the food they have lots of choices on the menu. I would tell other families to consider this community. He loves living there; it was the best choice for him.
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Anonymous
"New and Clean with Great Food, Needs Better Communication"
This is a brand new place, so everything is new and clean. The staff is trying hard to get everything sorted out with the residents and their families. The communication with the staff and families could be a bit better, but I think that will get better once everyone settles in. The food is wonderful.
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