MorningStar at Arrowhead
PN
"Quick and Helpful Assisted Living Process"
I think it’s a smart choice because they’re super helpful when it comes to explaining how everything works. They got us in for a tour and moved in really fast too.
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KI
"Good Sales Team, Need More Memory Care Training"
Great sales staff. We're still trying to figure out if they do what they say. Memory Care needs to be more specific, and the staff should have the right training. We chose this place because of the special price, availability, and the memory care training they said their staff has. Mostly, it was because of the memory care training they advertised.
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Anonymous
"Mixed Experience: Kind Staff, Concerning Turnover, Room Cleanliness Issues"
At MorningStar Assisted Living and Memory Care at Arrowhead, the staff is friendly and connects well with residents and families. However, there's a turnover problem where beloved staff members leave, causing disruption. Moving in was smooth, and the main family room is kept clean, but the cleanliness of individual rooms needs improvement. The laundry situation is not ideal, with a full basket and limited towels. Communication with responsible staff is lacking, and initial food quality was poor, but it improved with a new chef. Providing a weekly menu with change recommendations could enhance dining experience. Memory care activities are limited, and better engagement is needed. There are missed opportunities, like a physical therapy session, due to insurance issues. Despite these concerns, there's hope for improvement under new management.
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Anonymous
"Mixed Feelings: Good Service but Pricey for Inactive Residents"
They were quick to respond and ready to assist my mom. I think they're worth considering, but only if your parent can participate in the activities. It costs a lot if they'll just be in bed or in their room all day.
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anonymous
"Mixed Experience at Assisted Living Facility"
The place is really clean, and the people who work at the front desk are super nice. Whenever we have questions or problems, they're quick to help. But the care team (nurses, aides, and med techs) can be hit or miss. Sometimes it feels like they don't talk to each other. And the meals need improvement—our loved one says they're not very good and are too dry.
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anonymous
"MorningStar at Arrowhead: A Very Nice Facility in Top Choices"
We visited MorningStar at Arrowhead and thought it was really nice. It was one of our top three choices.
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Anonymous
"Distant but welcoming, good for community connections."
It's quite a distance to visit Dad whenever we want, but the community here is very friendly.
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Brenda D
"Caring and Helpful Assisted Living, Highly Recommended During Tough Times"
MorningStar assisted living was really caring and did a great job, especially during these tough times. I would recommend them to others looking.
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Scott R
"Mixed Experience with Assisted Living: Kind Staff, Communication Issues"
The people working there are friendly and took good care of our family member. But sometimes, they weren't honest, especially about administrative stuff.
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