Sage Desert Assisted Living & Memory Care
Gordon G
"Friendly, helpful staff; recent cost increase noted."
The staff is friendly and helpful; cost has increased recently.
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Deborah
"Mixed Experience at The Ranch Estates of Tucson"
The people who take care of you at The Ranch Estates of Tucson are really nice and friendly. It was the first and only place we checked out. It was super clean and looked really nice, so my mom didn't want to look at any other places. But we had some trouble when we were moving in. The doctor didn't send the right stuff so they couldn't give my mom all her medicine for about two weeks. They didn't explain very well what they needed. The food is pretty good. My mom likes it and feels good in the dining room. It's hard to say much about the activities because my mom has advanced dementia, so she doesn't do much. But I think this place would be good for other people.
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Anonymous
"Convenient Location and Friendly Atmosphere, but Room for Improvement"
We chose this place since it's near my home. It feels nice and everyone's friendly. There isn't much to make it better.
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anonymous
"Disappointing Tour at Ranch Estates: Dark, Depressing Atmosphere"
Our family visited The Ranch Estates. It felt cold, gloomy, and smelled like cleaner. The tour guide seemed inexperienced.
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Anonymous
"Poor Food, Disappointing Management"
The staff here is great and really cares about the residents. But the food is terrible—often cold and tasteless. I’ve tried reaching out to management about various issues, but they haven’t responded. It didn’t used to be like this before Sage Desert got new management (Grace). The old team was fantastic, but the new folks are just doing their job. It feels like it’s all about money now. Without the caregivers, we’d consider other options.
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anonymous
"Transportation and Medication Concerns at Assisted Living Facility"
We liked this place a lot and would tell other families about it. The only reason we didn't give them 5 stars overall is that we had some problems scheduling rides to the doctor and managing our medications.
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Anonymous
"Lack of Respect and Empathy in Assisted Living"
The night staff doesn't always check on residents. The food for elderly folks shouldn't be spicy. The kitchen chef doesn't get along with anyone and it affects the staff. I recommend more respect and empathy.
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Kathy C
"Changes Under New Management Dismay Assisted Living Resident Families"
I was thrilled with this assisted living facility when I moved my mom in. The program they had for memory care was awesome. It stood out because it had cool activities that made you think, and it let folks join in the regular goings-on too. The people working there were super dedicated, especially the lady running the memory care activities. She put her heart into coming up with fun stuff to do and helped us all feel good. Even during the Covid lockdown and her health issues, she stayed connected with everyone. But now, there's new management and things aren't the same. A lot of the staff I knew were gone. Folks in memory care can't go anywhere else. They shrunk the staff, the food isn't good, and a bunch of other stuff has gone downhill. I'm just glad my mom wasn't around to see how much it's changed.
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anonymous
"Friendly Assisted Living with Room for Improvement"
I believe they’ve switched management at the facility since we arrived. My mom really wanted spa baths, but they haven’t happened yet. That’s been our only letdown. A new resident orientation program could help. Overall, it’s a friendly, clean place.
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Terri C
"Great Balance"
Ratings addressed earlier. Assisted living offers support while preserving independence.
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Sage Desert Assisted Living & Memory Care
Address
2365 W Orange Grove Rd
Tucson, AZ - 85741
Website
https://www.milestoneretirement.com/senior-living/az/tucson/sage-desert
Telephone
(520) 276-4549