Sunray Assisted Living
Anonymous
"Mixed feelings; great CNA, but issues with other staff."
We picked Sunray Assisted Living because I knew the CNA who lives there. She was excellent and did almost everything in the place, but we had some problems with the other staff members. After my mom died, they weren't very kind to our family. It also seemed like they didn't have any activities for the residents. I'd recommend it if that CNA is still there.
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Anonymous
"Failed Promises and Neglect at Assisted Living Facility"
I really wouldn't suggest this place. My family members moved in, and it was a terrible ordeal for everyone. We saw other people living there get by the people meant to look after them. They told us there'd be constant care for my family member, with the staff there all the time, but that wasn't true. My loved one wasn't checked on at night and missed his medications, which he needs every two hours. If I'd known this, I would never have let him stay here. They shouldn't be trusted with looking after people.
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Mary
"Avoid this Facility: Report of Abuse and Neglect"
Do not entrust your family to this facility. They have fallen under scrutiny by the Avondale police, social services, and health and human services due to reports of physical abuse of an Alzheimer's patient and neglect of others. My father was denied the medical care and medication as per the Sage Hospice team's directives. They mistakenly declared my father as deceased while he was still living. The owner demanded an extra $10 hourly if we wanted my father to get his necessary medication every two hours. These problems only represent a fraction of the many issues we faced within three weeks. This place is a nightmare.
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Loved One
"Caring staff and warm atmosphere, but activities need improvement"
The activities could be better, and the menu needs more choices. The quality is good. I enjoy the warm, family-like atmosphere. The staff is very caring and it feels genuine, not just a job.
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Anonymous
"Convenient Location and Immediate Availability"
Sunray Assisted Living quickly offered a private room when we needed it. The community is close to our family, which makes it convenient. Unfortunately, Sarah from A Place for Mom wasn't very helpful. She didn't return my calls and often said she was sick or busy.
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