Assisted Living Facilities

Sunrise at River Road

4.4/5.00 - based on 68 reviews
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1 stars
3/5.00 Published 2 years ago

"Mixed Experience at Assisted Living Community"

I visited this place. The staff was really nice, but the place wasn't very clean, and I noticed it right away.

1/5.00 Published 3 years ago

"Very Unhappy Based On Caregiver's Insights"

I'd mention to people that this place mostly caters to memory care. Sadly, because of my own health problems, I couldn't show up there myself. So, my opinion is based on what my caregiver told me and phone conversations. It was so bad that I decided to transfer him to another place. I really wasn't happy at all.

4/5.00 Published 3 years ago

"Impressive Facility, But Too Far Away"

The Sunrise tour was really impressive, and it seemed like a cheerful place. Unfortunately, it was just too far from where we wanted.

1/5.00 Published 3 years ago

"Beware: This Facility Exploits Vulnerabilities and Overprices Services"

Steer clear of this place. It seems appealing at first glance, but trust me, it's not at all as good as it looks. They quoted a price that was within my Mom's budget. After I'd wasted hours filling out heaps of paperwork they asked for, they pulled the old sneak move. The staff didn't even bother to try and negotiate. If we didn't agree to the new price, we were free to take our deposit and leave. It's really sad that they realize you have a family member who needs help and they take advantage of that. They prey on your vulnerabilities and those of your loved ones. I could say more, but what's the point. People who would treat the elderly so poorly would never get why their actions are so despicable.

4/5.00 Published 5 years ago

"Impressive Assisted Living with Friendly Atmosphere"

I was really impressed with this place. It has a lovely setting and friendly people. The director was playing cards with a resident and teaching her a new game. My sister will probably need to move to full memory care soon, and that part of the facility is separate and secure. I didn't tour that part of Sunrise.

3.5/5.00 Published 7 years ago

"Sunrise at River Road"

I visited Sunrise for my family member. The community looks beautiful, and the facility is nice. However, it's pricey, and there's no outdoor space for walking.

4/5.00 Published 7 years ago

"Lovely Assisted Living: Great Quality but Pricey Options"

I visited this place while searching for a home for my friend. I met , the director, who is really nice. I think highly of this place; they offer assisted living and memory care. It's beautiful, but a bit expensive. It's quite spacious, so you need to be mobile. It feels like a fancy hotel. They offer different levels of care at varying prices. The atmosphere is delightful, resembling a charming bed and breakfast. If I ever needed such a place, I'd consider coming here.

4/5.00 Published 7 years ago

"Considered as Our Second Choice"

This community is really nice, and the staff who gave us the tour did an awesome job. They took their time showing us around and answered all our questions. There are plenty of amenities for residents to enjoy, and the community is bright, open, and clean. The staff was friendly. We considered it as our second choice, and I recommend taking a tour to see for yourself.

4.5/5.00 Published 7 years ago

"Wonderful Community!"

I was really impressed with my tour of this place. It had all the cool features you could want. You can tell they spent a lot of money and time making it a nice place for the residents to live and enjoy life. The staff were very kind and patient with us during our visit and answered all our questions. I just thought the residents were a bit more advanced than what my mom needs.

4/5.00 Published 7 years ago

"A Pleasant Assisted Living Experience"

I really enjoyed this place. From the moment I spotted the rocking chairs on the front porch to exploring the rooms, it was great. did an excellent job explaining all the amenities. During our visit, I met friendly, hardworking employees and happy residents.

4/5.00 Published 7 years ago

"I took a tour!"

I visited Sunrise at River Road while searching for a place for my mom to move in. The tour was good, and the guide provided helpful information. Everyone was friendly, and the facility was clean and well-maintained. Ultimately, the decision came down to location and personal preference.

4.5/5.00 Published 7 years ago

"Mom feels right at home here"

They have lots of activities and even bring in entertainers. The staff are kind and generous to both mom and me. The food is decent with many options. There’s an open kitchen and a kitchenette in her room. They offer more care if needed. The community has dogs and feels very homey. I would recommend this place.”

4/5.00 Published 7 years ago

"Friendly Community"

I visited several communities, including Sunrise at River Road. Each had its pros and cons. This community was pleasant, and the knowledgeable, friendly tour guide made it a good experience. However, it wasn't the best fit for my loved ones.

4.5/5.00 Published 7 years ago

"Nice facility, but rooms are too small for our needs"

Sunrise was my top choice during the tour because it was very nice. The tour guide was informative, and the experience was good. However, I didn’t like the size of the rooms. They were too small, but the guide said this was on purpose so residents would spend more time in the common areas. I respect that idea, but it wasn’t what we were looking for.

3/5.00 Published 7 years ago

"A tour for care info; missed activities, clean facility."

Visited for care info, missed activities, clean facility. Recommend checking.

4/5.00 Published 7 years ago

"Dad Thriving in New Community"

My dad's doing well in his new home. It took some time, but he's used to it now. The staff have been really helpful and nice. The place is kept clean and tidy. There are plenty of activities, though dad isn't into all of them. But overall, things are going smoothly.

4/5.00 Published 8 years ago

"Great Homey Atmosphere with Excellent Care and Activities for Residents"

My wife and I are still getting used to it, but we really like it here. It feels like home and they take good care of us. They give us all our meals, which are really good. There's a lot to choose from. We get the medical attention we need, and there's fun stuff like bingo, card games, and exercise classes. They even plan outings and dinners. The staff listens to us and gives us choices. They're really attentive and know what they're doing. I like that it's always clean, and they even help us make our beds.

4/5.00 Published 8 years ago

"Need Better Communication!"

The staff should improve communication about my mom’s care. Meals are good, staff is nice. Recommend with better communication.

3.5/5.00 Published 8 years ago

"Adjusting to a New Home"

This place helps a lot with care. It's super clean and well looked after everywhere. The people who work here are really nice. My mom can't really participate in the activities, but she's getting used to living here.

3/5.00 Published 8 years ago

"Assisted Living Needs Better Care Services"

The people who worked there were nice. The place looked good. But it was too expensive. They need to do better with taking care of people. I had to move my mom out because they weren’t even bathing her.

4/5.00 Published 9 years ago

"A Wonderful Place for My Mother-in-Law"

The only thing I didn't like was that during the interview, I asked if this place would be suitable until the end of life. Unfortunately, my mother-in-law fell and broke her hip, and they told us she couldn't stay there anymore. I wish they had explained the exceptions. Overall, it was a lovely place for my mother-in-law. They took great care of her, and their cleanliness and compassion were appreciated.

4/5.00 Published 9 years ago

"Clean and Expensive"

They offer plenty of activities for residents. The place is spotless, and her apartment always looks nice. The food is decent, though not gourmet. The main issue is the facility's cost.

3/5.00 Published 9 years ago

"Limited Amenities and Services at Assisted Living Facility"

This place is mostly assisted living but a bit of memory care too. It's small and doesn't have much. There's no pool or exercise area, and therapy happens in the rooms. If you want meals delivered to your room, it's $10 extra. Plus, if you need transportation beyond 5 miles, that's $25 and there are rules for when you can go out. The common patios are locked, even in the assisted living section, which could be a problem. They give you basic cable, but if you want more, it costs extra.

4/5.00 Published 9 years ago

"Victorian Mansion-Like Assisted Living; Fantastic Care, Daily Updates Needed"

"This place is awesome! It looks like a fancy old house and Dad's doing great. It's like living in a historic mansion, which we love. It'd be even better if they gave daily updates on how residents are doing."

4/5.00 Published 10 years ago

"Quality Care with Friendly Staff, Despite Management Changes"

Sunrise at River Road has been a pretty good experience overall. The staff is super friendly and they really seem to care about the people living here. But lately, they've been switching managers, and that's made things a bit messy, especially in the memory care area. I think this might get better once they find a new manager though. Generally, they do care about giving good service to the residents.

3.5/5.00 Published 10 years ago

"Sunrise Provides Cozy Care"

Sunrise is a nice, cozy place with beautiful decorations and good management. While there's no exercise room, they offer morning exercise sessions. My mom is currently on a respite stay, and we're pleased with the care she's receiving.

3/5.00 Published 10 years ago

"Front porch, management, activities disappointing; contemplating relocation."

Initially disappointed with porch, management, activities; considering moving out.

4.5/5.00 Published 10 years ago

"Very pleased with clean, helpful staff and easy service"

We've been really happy with this community so far. It's very clean, and the staff is very helpful. They've done a great job meeting our needs and making things easier for us. For instance, they handled transferring medical records, so we didn't have to deal with any of that. They've really taken a lot of stress off us. Some floors are nicer than others, depending on the level of care needed (memory care, assisted living, etc.). Overall, we've been pleased with our experience.

4/5.00 Published 11 years ago

"Warm Staff, Clean Facility, Varied Activities, Small Units, Secure Memory Care"

I was really impressed by how friendly everyone was, especially Justin in the dining area! The place was clean and bright, and they had so many fun things to do. The dining area was cozy, and the food tasted really good during the taste test. The menu options looked amazing too. Shelley was nice, helpful, and very professional. My only worry is that the one-bedroom apartments might be too small for my family. It was reassuring to see independent and assisted living residents mingling together. Plus, they have advanced memory care, and the building seems really safe for those who need it.

3/5.00 Published 11 years ago

" Pricing Confusion Hinders Consideration for Otherwise Lovely Assisted Living "

This place looks nice, and the staff I talked to were nice too. They have lots of things for residents to do, which is good. But, figuring out how much it all costs is tricky. They tell you one price for the room, but then there are four more fees, plus two extra ones. Also, there's a big $2500 fee just to move in! It would be better if they told you all this upfront. It might make it too expensive for my sister to live here.

3/5.00 Published 12 years ago

"Clean facility with friendly staff and fun activities, but lacks wow factor."

Nice people, clean, fun stuff to do.

Sunrise at River Road

Amenities:

  •     Trained staff available 24-hours a day
  •     Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
  •     Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
  •     Monthly wellness visits by a licensed on-staff nurse
  •     Weekly housekeeping and daily trash removal
  •     Weekly personal laundry
  •     Social and educational programs for families
  •     Scheduled resident and family meetings
  •     Gracious accommodations with a variety of floor plans
  •     Maintenance of building and grounds

Address
4975 North 1st Avenue
Tucson, AZ - 85718

Website
https://www.sunriseseniorliving.com/communities/sunrise-at-river-road/overview.aspx

Email

Telephone
(520) 888-8400

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