Sunrise of Gilbert
Anonymous
"Deceptive first impressions; not recommended."
First impressions deceiving. Not recommended.
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Anonymous
"Needs Improvement in Care and Meal Services"
My mom didn't see the caregivers much unless she called them. One day, she felt sick and used her necklace button, then someone came. The food was okay, but she often said it was never really hot, just warm. Her tablemates often complained about the menu, and once they even ran out of eggs. They usually had to wait about 45 minutes after getting their plates to start eating. Overall, it wasn't worth the cost, so I took her out 9 days early.
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Peggy F
"Home-Like Atmosphere and Tasty Soup Shine at Assisted Living"
This place feels really welcoming and homey. The way it's built makes it cozy like a home. They're doing pretty well with activities and try to make everyone happy. The soup they serve is good, but sometimes the cooks should taste it to make it even better. It's not easy to make everyone happy, but they're managing to do it. I particularly like the soup made by [name removed]; you can tell when someone else makes it because it's not the same.
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Anonymous
"Mixed Experience at Assisted Living Facility"
We had a fall incident, and the staff didn’t respond well. The food was disappointing, but with a new food staff, it’s improving. Overall, transitioning from independent living to the facility has been good.
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anonymous
"Older, large facility; friendly staff, busy location, not ideal fit."
Sunrise of Gilbert: Older, large, friendly staff, bustling location; not ideal fit.
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DM
"Disappointing Assisted Living Experience Raises Concerns"
My relative likes it there. Her place stays clean. They're decent but not perfect. However, some promises weren't kept, like the increased care cost during illness. COVID restrictions prevent family dining together, despite prior assurance. Sadly, her wedding rings vanished without resolution. Overall, not worth the expense.
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D R
"Great Staff and Clear Registration Process"
We found a great place for our family member. The people working there were super nice and really took care of what we needed. We looked around the place online, and everything seemed good from the start. They made all the sign-up details very clear to us.
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Happy Daughter
"A Great Choice for Our Mother’s New Home"
After checking out four senior living places, we picked Sunrise of Gilbert for our mom. She was involved in the choice and has been really happy in her apartment since moving in. The staff is super friendly and always ready to help. There are lots of activities, and the staff listens to what the residents want. The food is tasty, and our mom enjoys dining with others. Her apartment is cozy, and the weekly cleaning and laundry service are very helpful. She also loves the reasonably priced beauty salon on-site. We’re impressed with how well they keep the whole place up. This was a tough change for our mom. She felt sad about selling her home, but the friendly people and the community at Sunrise have helped her make new friends. There’s nothing I would change about her experience. She’s happy, and we are too. We feel great about our frequent visits!
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Anonymous
"Nice Staff but Limited Care and Cramped Spaces at Sunrise"
I visited Sunrise as a potential home for both my loved one and me. The people there were really nice and supportive, but the place felt dull and cramped to me. I wasn't pleased with the limited care services offered. I was hoping for a place where my loved one and I could remain even as their care needs might grow, but that isn't possible here.
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Anonymous
"Clean but hospital-like assisted living with small rooms"
The place seemed nice, but felt more like a hospital than a home for seniors. People were friendly, staff and residents talked and asked about each other's day. It was a bit pricey for me though, and the rooms were smaller than elsewhere I visited. But everything was super clean.
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Anonymous
"Room Layout Didn't Suit Wheelchair Users"
We checked out this place, and it seemed nice. It was really clean and looked after, but my mother-in-law wasn't a fan of how the rooms were set up. Both my in-laws use wheelchairs, and she struggled to move around in the rooms because they felt too cramped.
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Anonymous
"Doing It All"
My in-laws really enjoy living here. It was the best decision for them. They stay busy with activities and social events. They love the residents and staff. The staff is helpful, nice, and accommodating. The food is great. We'd recommend this community to anyone.
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Anonymous
"Comfortable Living with Great Food and Helpful Staff"
Mom really enjoys living here. She has a cozy apartment that she feels good in. The food is delicious. However, she's had to tweak her eating times because they serve meals earlier than she's used to. Yet, the staff is fantastic. They're ready to bring her food to her room if she misses mealtime. The community looks great and is well kept.
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Anonymous
"Good site visit, but not the best fit"
I checked out this place thinking it'd be great for my folks. I had a nice time touring it and they showed us around well. But, I figured a smaller place would be better for them. It wasn't quite right.
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Anonymous
"Clean Space, Could Use More Nurses And Care"
I recently visited this place for my family member and it was mostly good. The building was clean and they had many awesome things for the residents. I wish they had nurses in the assisted living area like in the memory care area. I also listened in on a talk between a patient and a worker and felt it could have been better. The worker was nice to the resident, but I feel they could do more for their needs.
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Anonymous
"Nice Place, But Gardens Wins"
The place is nice, but it costs more than Gardens at Ocotillo. I still prefer Gardens.
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Anonymous
"Visually attractive community but challenging adjustment."
My loved one's adjusting. Staff's friendly, hit-or-miss food. No activities. Adjustment challenges, mixed food quality.
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Anonymous
"My favorite place for seniors!"
This place is my favorite! The Victorian-style outside and wrap-around porch made it feel more like a home than a "senior home." Even though there were no open apartments, a friendly resident happily showed me around. It was nice to see how much furniture could fit comfortably. The activities, both on-site and off-site, were fantastic and located in historic downtown Gilbert, just 15 minutes from my house. It was perfect! My tour guide was super sweet!
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Anonymous
"Privacy concerns but friendly staff and well-kept facilities"
The assisted living place doesn't have personal exits for each apartment. You gotta leave through the main entrance if you want some fresh air, and I don't really dig that. I like my privacy and don't want everyone knowing when I come and go. On the plus side, the staff were nice and answered all my questions during my visit. The place itself looked like they kept it in very good shape, both indoors and outdoors.
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Anonymous
"Perfect Fit with Great Meals and Activities!"
My mother recently moved into this community, and things are going great. The staff are amazing, and I couldn’t have chosen better people to care for her. She is eating well and enjoys spending time in the dining room with other residents. I’m also happy to see her joining some of the activities offered. Overall, this place is a perfect fit for her, and I would recommend it to anyone.
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Anonymous
"A Neat Place, Kind Workers, and Good Care"
I think this place is pretty neat. The people who work here are very kind and always take care of what I need. The place is tidy and the food is good and healthy. Plus, there's lots of different things to do. The therapy here has really been helping me. I think families should visit and see for themselves how good the care is here.
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Anonymous
"A Tour of Great Care and Value"
We toured this community for my mother-in-law. We got answers about the care she needs. They have a nice menu and lots of activities. We think other families would like the care and find it a good value.
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Anonymous
"Great care for my father!"
We were really happy with the care at this community. The staff were always nice and caring to my father. It made us feel good knowing he was in a clean place. The menu was great, and I enjoyed having meals with him. They offered him activities, and he liked many of them. We highly recommend this community for its excellent care and value for a loved one.
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Anonymous
"Clean, spacious living space with caring staff; highly recommend!"
My family member and I recently moved into this community, and we're really happy with how things are going for us. The apartment they gave us was super clean when we moved in, and there was plenty of room for all our stuff. The staff have been really nice to my wife and me, and they've tried their best to meet our needs. I would definitely suggest this place to anyone who's thinking about it.
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Lisa Clark
"Excellent Care and Service at Sunrise Living Center"
We found Sunrise Living Center through SeniorAdvisor.com when my elderly mother needed to leave her nursing home. They helped us set up interviews at several places, and we chose Sunrise. The staff went out of their way to show us around and help with the paperwork. They even arranged for her to move in quickly over a weekend, setting her up in a lovely room. The facility is clean and decorated to feel like home. The caregivers on the memory care floor are amazing—kind, patient, and attentive to mom's special needs. They include us in her care plan and clearly care deeply about the residents.
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Anonymous
"Could Be Better: Decor, Meal Plans, and Social Vibes"
All in all, this place is pretty good, but the decoration feels kind of dull and outdated. They serve just two meals a day and it's all on a schedule. I wish it was more fun and lively when it comes to hanging out with other people.
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Teresa
"Friendly staff, smooth transition, short-term hope."
Friendly staff, good transition, hope for short-term stay.
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Anonymous
"Great Care and Value for Your Loved One"
I toured this place for my dad. The unit he needed was on the third floor, but we wanted one on the first floor. The staff was friendly and answered all our questions about the care they give. They had a good variety of meals and offered a nice selection of activities. I recommend this place for the care and value.
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Anonymous
"Not the Right Place for Dad"
I visited this place while looking for care for my dad. I didn't like the person I talked to - they smelled like they had been smoking. The rooms and bathrooms seemed to be missing important things. Also, the place just didn't have most of what my father needs. I wouldn't tell others to use this place.
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Anonymous
"Minimum Stay Length Was Longer Than We Needed"
I visited this community and thought it was really nice. It seemed like a good place for the care I needed for a short stay. However, the shortest time you could stay was two weeks, and I was only looking for a week.
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Anonymous
"Everything Is Great"
My dad is doing really well here. The price is just right, and the staff is wonderful with him. He enjoys delicious meals every day, and the housekeeping is excellent. Everything is going great at this community.
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Anonymous
"Visiting The Busy, Double-Locked Community"
When I checked out this community, I didn't feel completely safe. The place is really close to the bus stop, so there's a lot going on. They put double locks on the door which made me feel a bit better. Everyone I met was friendly and the community seemed really clean and tidy.
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Anonymous
"Mother Is Safe and Well Cared For Here"
My mother likes it here at this community, and she is doing very well. We won't be looking for other places now. She is safe and in good hands here. They provide good care, and I’m satisfied. We are very happy with her move to this community. The staff is excellent and caring for her well. The meals are okay, though they serve them on two plates, which can be a bit hard to eat. This is a lovely community, and I would recommend it.
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Anonymous
"Great place with friendly staff!"
The apartment my mother-in-law is in is very clean and easy to take care of. The layout helps her move around easily. The staff is welcoming and friendly. The meals are good, but they could offer more variety since lunch only has the same soup or sandwich. There are many activities to keep her entertained.
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Anonymous
"Mixed experience at Sunrise Gilbert for respite care"
My mom stayed at Sunrise Gilbert for two weeks for respite care. Overall, it went pretty well. My brother visited her daily and didn't notice any major issues. However, when I went to check her out, there were some problems. The staff didn't follow up on promised information about her care, and seemed more interested in permanent residency. When I arrived to pick her up, they seemed unprepared and didn't assist with moving her belongings. Some of her clothes were missing, and nobody seemed concerned about it. While the care was decent, she spent too much time in her wheelchair without breaks, leading to swollen feet. I believe they need more caregivers to properly attend to residents' needs and shouldn't overload them with tasks like serving meals. Overall, her stay was okay, but improvements are needed.
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Anonymous
"Lovely Place to Visit!"
Our visit to this community was great! It's super nice, clean, and the staff are very friendly. They offer cool activities, and the people living there are really nice too. I'd recommend anyone to come check it out. It's a nice place.
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Anonymous
"Great place for Mom with friendly staff!"
My mom is getting used to living at Sunrise of Gilbert, and everything is going really well. She has made several friends with other residents. The place feels very much like home. The staff is amazing, really understanding, and they take great care of my mother.
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Anonymous
"The director was amazing!"
At Sunrise of Gilbert, the director was amazing at keeping my mom calm. She stayed overnight, and the next day, Mom wanted to leave. But the director helped her feel much more comfortable. Mom was there for respite care and is back home now. If she needs it again, she would definitely go back.
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Anonymous
"A Challenging Dining Experience"
They keep the place really clean. The care is pretty good most of the time. But they have a lot of staff turnover—I see new faces every couple of months. My 90-year-old mother struggles to remember names, and it's tough when they keep changing. The biggest problem, though, is the food. It's terrible. All the residents complain, but nothing changes. My mom has been there for 15 months, and that's her main complaint.
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Anonymous
"Mom's Discontent with Sunrise of Gilbert's Food and Activities"
My mom isn't really enjoying living at Sunrise of Gilbert. She tells me the food there doesn't taste good and that they don't offer her many activities to do. I can't really verify what she's telling me because I live in Connecticut and she's all the way in Arizona. I haven't seen the situation with my own eyes, so my review is only based on what she's been telling me.
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Anonymous
"Warm and Friendly Assisted Living Experience!"
Our time at Sunrise of Gilbert has been great! The place feels warm and welcoming, and all the residents seem happy. The facility looks nice, and the staff are really friendly.
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Anonymous
"Attentive staff, lacking activities; husband stayed in room."
The workers were really great. My husband fell, and they helped him. But the things to do weren't that fun, so he just stayed in his room.
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Anonymous
"Great care with minor complaints from a tough resident"
My 93-year-old mom can be tough to please and gets impatient sometimes. She was unhappy when her meds weren’t given exactly on time and wishes she could have a few more showers each week. But overall, she can be hard to deal with. The staff there are wonderful. The fact that these are her only complaints shows they’re doing a great job.
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Anonymous
"Beautiful Sunrise"
It's beautiful inside and out. Everyone is so friendly and caring. Her suite is decorated with her stuff, and she seems happy with the staff's care. She's only been there a short time, but I'm very impressed with the place.
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Anonymous
"It’s a great place to be!"
Everyone has been really nice to us. Compared to other places, this community is great. They quickly respond to my loved one’s needs. My father says the food is good. It’s a nice place to be.
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Anonymous
"Clear Separation and Upscale Feel: Loved the House Dog!"
Wow, the assisted living facility had a clear separation between independent living and assisted care. It felt more upscale, and I absolutely adored the house dog!
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cheri
"Good Caregivers, Poor Administration at Assisted Living Facility"
We moved my parents into this place at the start of the year. The assistants who directly care for my parents are really good. The folks in the office, though? Not nearly as helpful. They make a bunch of promises to get you to move in and then basically disappear. The meals are tasty, but the servings are far too small. With the amount of money we're paying, I really thought the office guys would at least give us some solid support. We're considering relocating my parents, despite the fact that they have dementia and a move might set them back. We're giving things until the end of summer. If they don't improve, we're going to do some serious looking and transfer them somewhere else if we need to. Also, when I mention "fair" friendliness, I'm talking about the office staff, not the helpers who actually look after my parents. It's about time someone in the office responded to my emails quickly instead of forcing me to call.
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S K
"Decent care, lacking variety in food and resident engagement efforts."
This community was clean and nice, but food options were limited. The staff were friendly, though.
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Family of a Resident
"Great Independent Living, Needs More Meal Flexibility"
My mother-in-law lives independently here, so she doesn’t need extra care, but everything is still good. If she needs help, she gets it. She enjoys playing bingo, sit-down Zumba, and Wii games. My only suggestion is to offer more meal options and flexibility. Right now, you have to eat at specific times, and on Sundays, if you miss brunch, you only get sandwiches and similar items.
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Daughter
"Very Happy with the Care, Just Too Far"
I was really happy with the place, but it was too far. My mom stayed in the transitions unit for early dementia. The staff is friendly, caring, and involved.
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Customer
"Beautiful Facility Moving Policy Unacceptable for Half a Couple"
The place looks great, everyone was really friendly, but it's not fair for only one person to have to move when they need help.
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Customer
"Gorgeous facilities, warm and inviting atmosphere"
Gorgeous facilities with a warm, inviting atmosphere. The way it's decorated inside and outside really makes it feel like home—a big, beautiful home!
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Customer
"Lovely Two-Year-Old Facility with Assisted Living & Memory Care Unit"
This large, eye-catching 2-year-old facility offers independent living, assisted living with 50 units, and a secure memory-care unit with 30 units. They have plenty of activities to keep residents engaged. However, there were worries about the wristband's effectiveness for security. Despite this, the secure memory care unit is well-maintained.
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Customer
"Beautiful community, but no decks in assisted living units."
I drove by and stopped in. It's a beautiful community, but the assisted living units don’t have decks. The location is great.
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Customer
"Director gave a wonderful tour. The grounds are beautiful..."
The director gave a great tour. The grounds are beautiful, but the rooms lack storage and space. It's pricey, but I'm sure the food and service are top-notch. I loved the 2 Bedroom and 2 Bedroom with den.
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Customer
"1st choice: Great location and nice facility for Mom!"
My first choice! The location is great! It's less than two years old, and I liked what I saw. A one-bedroom assisted living place is my top pick for Mom.
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Customer
"Really, really like this place"
Really, really like this place.
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Customer
"Visited Sunrise of Ghandler: Decent"
I checked out Sunrise of Ghandler and it was decent.
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Customer
"Top-notch care, compassionate staff; truly accommodating and diligent management."
This place is really nice and they were super helpful. The people who run it are really nice and they've been working really hard to help me with everything I need in assisted living.
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