Assisted Living Facilities

The Citadel

4/5.00 - based on 88 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 2 years ago

"Flexible Staff Made Tour Convenient"

I want to thank and for changing their schedules so my daughter and I could tour the facility after regular hours. It was very helpful and we appreciated their flexibility.

3/5.00 Published 2 years ago

"A Mix of Good and Bad"

Everyone is really helpful, but the leaders aren't great. The staff is wonderful, though. They have lots of activities, from spiritual to physical, and the quality is good. My loved one's studio apartment isn't spacious, and they never replace anything. The appliances are super old, and maintenance requests take forever. The caring staff can't make up for the poor management.

3/5.00 Published 3 years ago

"Hidden Fees and Poor Communication at Assisted Living Facility"

Stay away from this place. When they first brought my loved one in, they charged us one rate. But after we moved in, they suddenly increased the rate by about 500 dollars. Plus, their communication is terrible.

4.5/5.00 Published 3 years ago

"Great tour, but not the right fit for my loved one."

We had a great tour at The Citadel. However, it wasn't the best choice for my loved one since she was more independent.

3/5.00 Published 3 years ago

"Management Changes Impact Care Standards"

The place is going through some changes with the bosses, and stuff isn't getting done like it should.

4/5.00 Published 3 years ago

"Great Staff and Food, Needs Better Communication"

It's excellent here. The staff are very caring, super friendly, and easy to deal with. But they don't communicate well with each other. If you ask one person for something and it's not their job, it doesn't get done until you find the right person. The food is really good and tasty. The only problem is they don't serve any condiments like salt, pepper, mustard, or ketchup. You have to ask for those. They keep the place very clean. It's an older building, so you hear a lot of wind noise in the windows, but that's because of Arizona's heat. My apartment is pretty nice and comfortable. The facility is old and a bit worn, but they do a good job of keeping things fixed and up-to-date.

4/5.00 Published 3 years ago

"Friendly and Convenient Assisted Living with Good Communication"

Everyone here has been very friendly and helpful. We chose The Citadel because they had a special deal, so we got a locked-in rate. It's also very convenient for me. They've been pretty good with communication, and I get emails often. It's been hard not being able to go inside yet, but I would recommend it to others looking.

4/5.00 Published 3 years ago

"Assisted Living Review: Pleasant Environment with Room for Breakfast Improvement"

The community is pleasant and clean. If something goes wrong, they fix it in a reasonable amount of time. The food is generally good, except for the breakfast.

3.5/5.00 Published 4 years ago

"Mixed Experience at Assisted Living Community"

After we moved in, things started going downhill. I’m not sure if it’s because of new management or a change in ownership. The community is doing its best, though. They recently hired a new chef and more housekeeping staff. My loved ones faced a rent increase. The self library was nice, and meals were pleasant. However, mask mandates aren’t enforced in the hallways. The well-kept grounds and convenient amenities matter. Overall, it’s a mixed experience.

4/5.00 Published 4 years ago

"Clean and Welcoming Assisted Living Facility"

I visited to see how things looked. The place was really clean, and the rooms were a good size. Everything seemed well-maintained. The only person I talked to was who works in sales. She was efficient and really nice.

4/5.00 Published 4 years ago

"Great Place for Aging Parents"

My wife and I visited a few places, and Citadel stood out as the best choice for my parents when they need to move. Our tour guide, , was really nice and made the visit enjoyable. our Senior Living Advisor, was super helpful in finding the right community. Thanks! D&E.

1/5.00 Published 6 years ago

"There are better options"

Unclean, poorly managed, and an overall terrible facility. We took a tour, and have chosen not to put our family member here.

3/5.00 Published 6 years ago

" "Assisted Living Facility Accepts Only Private Payments""

They only take private payments, no ALTCS accepted.

4/5.00 Published 7 years ago

"Great Value, Too Far Out"

I visited The Citadel for my family member. It seemed nice and worth the money, but it was too far away for us. We wanted a place closer to home so we could visit more often.

3/5.00 Published 7 years ago

"Mixed Feelings about New Assisted Living Place"

I moved to this place when I had to relocate to another city. It just happened to be the first place I found. I'm still getting used to the new normal, but there's no denying I miss my old home. However, the food isn't too bad here and actually costs less! I can't live without my furry friend, and I'm glad they allow pets here. The folks here are super friendly, and the staff shows genuine care. The place might be a bit old and could use some renovations. They host fun activities like bingo and tunes that I might start participating in. They clean up every week which is appreciable. I love the peaceful courtyard. Had some minor problems, but their maintenance was quick to sort it out. Hoping to feel at home here soon.

4/5.00 Published 7 years ago

"Mom Enjoys Community Despite Some Issues"

My mom enjoys living in this community and her apartment. She likes how you have to go outside to reach the dining area, and how the hallways lead to the outdoors. The shaded courtyards are a favorite of hers. However, most activities seem geared towards assisted living and rehab, with only a few card games available for independent living residents. One big issue was the delay in setting up Mom's TV and cable, which took six weeks to fix. I'm a bit disappointed with the front desk staffing; it seems like there's always a different person there. Mom doesn't usually complain unless there's a good reason, so I trust her opinion when she says she doesn't like the food. While I've found it to be good when I've eaten there, I've usually ordered from a different menu. On the positive side, the open dinner window is a nice touch, allowing residents to take their time.

5/5.00 Published 7 years ago

"Great Place for Independent Living"

We really like this place, but they didn’t have an indoor apartment for my mom. We wanted her to stay inside and avoid the heat. The menu was nice, and there are lots of activities. We’d recommend this place to more independent people.

4/5.00 Published 7 years ago

"Excellent"

The Citadel is a beautiful, large community, well-maintained and clean. Warm atmosphere, friendly staff. Sister-in-law happy with spacious two-bedroom. Elegant dining room, excellent food. Variety of activities and amenities. Highly recommend.

5/5.00 Published 7 years ago

"Amazing care and support!"

My dear friend recently moved into this community, and I can’t say enough good things about it. The staff is amazing and truly cares about everyone. They have been kind and understanding in every situation and are well-trained to care for seniors. I appreciate that they address any issues immediately. Even the dining room staff has gone out of their way to explain the transportation program to her. They have all done their best to make her feel at home. She loves the food and is already joining in on many activities. Overall, it’s the perfect fit, and I highly recommend it!

5/5.00 Published 7 years ago

"Great experience!"

I took my grandfather to The Citadel last week, and our tour guide was very friendly and informative! My grandpa felt comfortable talking to her about his issues, which surprised me. The place seemed active, clean, and the staff was nice. I talked to a few residents, and they told me they loved living there and that my grandpa should move in before I even asked! The independent apartments were spacious and affordable. I got all my questions answered, and the tall blonde marketing lady even helped me with VA info, movers, and a realtor. She almost convinced me to move in! I hope my grandpa's house sells fast, so we can move him in right away! Thank you again for being so kind to both of us!

5/5.00 Published 7 years ago

"Reliable and Trustworthy Home Care Assistance"

We are very happy with the care from this service. We like the help we get at home. The caretaker helps with cooking and some small tasks. She is trustworthy and reliable. She always arrives on time when needed. We would recommend this service and the caretaker for good home care.

4/5.00 Published 7 years ago

"Happy Residents in a Packed, Friendly Place"

Everything was super clean, and the staff seemed really nice. When we got there, they had entertainment going on, and the place was full. Overall, the residents looked really happy.

4/5.00 Published 7 years ago

"A beautiful community!!"

Touring The Citadel, the facility was fine. But, our contact was unaware of our appointment. The tour felt disorganized with others joining. The guide seemed oblivious. Also, the facility felt too big.

3/5.00 Published 7 years ago

"Good Stay, But Care Instructions Ignored"

My dad's stay at The Citadel was mostly good. The place was neat and the residents had stuff to do. He really loved watching the movies they showed. But, I did have some issues because the staff didn't always do what I asked when it came to taking care of my dad.

4/5.00 Published 7 years ago

"Adjusting Well at The Citadel"

My mom’s been at The Citadel for about 6 weeks, and she’s still getting used to it. Whenever she needs something, they’re right there. I don’t have much to compare it to, but it’s been pretty good so far. The only thing I’d like is a move-in checklist to help new residents.

4/5.00 Published 7 years ago

"I would recommend this community."

The Citadel staff are helpful; mom enjoys activities offered. Easy navigation; quick maintenance. Food self-serve, not great. Clean, with outdoor seating.

5/5.00 Published 7 years ago

"Great Experience for My Dad’s Stay"

When I needed a place for my dad while I went out of town, this community was available. Everything went well, and he didn’t complain about his stay. I found out the manager I had been dealing with left when I got my dad there, but the new manager followed through with our agreement. My dad said it went well, and I would use them for respite care again.

3/5.00 Published 7 years ago

"The Citadel: Room for Upgrades and Cleaning"

When we visited The Citadel for a look around, it was a Saturday, so they told us there wasn't a tour guide available. The dining room seemed pretty dark and somewhat unclean when we went in. From the small portion we saw, it didn't seem like the right place for my mom.

4.5/5.00 Published 8 years ago

"Great Care and Activities in a Friendly Environment"

I’m really happy with the care I get here. The food from the dining room is pretty good, but I usually make my own meals. I have what I need to cook my own food. The staff come to my room to take out the trash and keep everything clean. There are a few activities, so I can play cards or hang out and chat with other residents. They offer different Sunday services, and I plan to try some. My daughters were also impressed with the help from A Place For Mom.

4/5.00 Published 8 years ago

"This is an animal friendly community!!!"

The tour staff were nice and knowledgeable. Clean, well-maintained community. Unfortunately, couldn't try the food. They have a swimming pool for residents.

4/5.00 Published 8 years ago

"A Welcoming Community with Great Food, Room for Improvement"

Mom stayed here for three weeks before returning to the hospital. The staff was nice, but when she had a stroke, it seemed like nobody helped her. The food is tasty, and they have lots of good options. It's a good choice for people who don't need constant supervision.

3/5.00 Published 8 years ago

"Struggling With Staff Communication, Unfair Cost!"

It's really tough to keep up with what's going on with my mom in this place, unless I make a call. The staff here doesn't really talk to me and the one time I did get to talk to someone, they were super rude. I don't think what we're paying matches what we're getting. They're doing some repair work but the place is still clean. My mom does enjoy the food they serve.

0.5/5.00 Published 8 years ago

"Falling Standards and Hidden Costs at Assisted Living Facility"

My parent lived at this facility for nearly four years. Initially, it was a wonderful place with plenty of good food options. They used to provide free breakfast and lunch. However, new rules were introduced and patrons now had to pay for breakfast. Next, they got rid of the lunch soup and salad bar as well. Now, there's an additional charge if you want to enjoy those. The range of food offered dropped drastically. Once upon a time, the menu was filled with different beef and chicken meals but it's now limited to chicken most of the time. That's an exaggeration, but the amount of beef meals served has certainly decreased significantly. The quality of the meals also seems to have degraded. On the bright side, the housekeeping staff is friendly and stable. Initially, the turnover rate was high and numerous people were fired. However, that appears to have settled down now. The main bottleneck is the dining area that seems to be constantly understaffed. Occasionally, you may even find the dishwasher serving meals. The evident priorities of the new management seem to be clear - making money regardless of the impact on service quality. And there's an impending construction project to improve the building's exterior and driveway. As usual, it's the residents who will bear the cost for this. It just doesn't seem fair to the poor residents living here!

5/5.00 Published 8 years ago

"My Perfect New Home"

The response was super fast. I’m really happy with my choice. The follow-up was amazing.

5/5.00 Published 8 years ago

"Great activities and friendly staff at The Citadel!"

My father-in-law is doing great at The Citadel. They have many activities, and he loves playing cards and pool. He is happy with the food too. The staff is very nice, and the community is kept clean both inside and outside for the residents.

5/5.00 Published 8 years ago

"Great place to live, meet people, and have fun!"

Since moving here, everything has been great. I clean my apartment how I like, cook my own meals, or sometimes go to the dining room where the food is delicious. I stay busy with all the activities and have met a lot of nice people. The staff are caring, respectful, and friendly. I recommend this place because I can get around, have fun, and meet good people.

5/5.00 Published 8 years ago

"Starting to Feel at Home"

This is such a lovely community, and we really love it here. Our apartment is very nice, and a young lady comes to clean once a week. They keep everything very clean and well-kept; it's a beautiful place. They also provide transportation to our doctor's appointments. We have joined some activities, and there are many to choose from. The food is okay, but we mostly go to dinner for the company. Even my daughter is impressed with this community. We're really starting to feel at home, and I would recommend it.

5/5.00 Published 8 years ago

"Good experience, but food could improve."

My Grandfather is doing well at The Citadel assisted living. He likes the activities there, and it has been a good experience overall. The only thing is, he doesn't like the food.

4/5.00 Published 8 years ago

"Friendly Community with Great People; Highly Recommend for Seniors"

My husband and I are doing well at Citadel Assisted Living. The place is currently undergoing renovations, so things are a bit chaotic with the mess, but overall, it looks nice. The best thing about this place is the people. They are simply amazing. The residents were welcoming from the moment we arrived. The company here is great; there's always someone to chat with or share a meal. It's nice after 60 years of marriage to have someone cook and clean for us. We're very happy here and would recommend it. I suggest exploring a few different communities before deciding, and let your loved one choose where they want to go since they'll be living there and know what they like.

4/5.00 Published 8 years ago

"Warm Welcome and Great Amenities Make This Place Shine"

I really liked how they greeted my family and me warmly as soon as we walked in. The building layout was awesome, and we all enjoyed it. The activities outside of regular stuff were a big bonus!

5/5.00 Published 8 years ago

"Wonderful staff and well-kept, but food could improve."

I live in assisted living, and the staff here is amazing. Everything is well-maintained and up-to-date. They offer great activities, but I haven’t been able to join since I’ve been sick. The food could use some improvement, though.

4/5.00 Published 8 years ago

"Friendly Staff and Clean Environment"

The people who work here are really friendly. The place is always clean and seems well-organized. The other residents are fun to be with. It’s a bit disappointing that they don’t have as many activities as they used to, though. And the food isn’t very exciting.

4/5.00 Published 8 years ago

"Wonderful Place for Seniors"

The staff here is efficient and friendly. The facility is always clean and well-organized. The residents seem nice and well cared for. The food is just okay, but it's healthy and nutritious. There are also great activities for the residents.

0.5/5.00 Published 9 years ago

"Avoid this Profit-Driven and Poorly Staffed Facility"

My mom's been living here for about a year and a half. Things started off well, but then new ownership took over and viewed it as a money-making enterprise instead of a home for the residents. They're not treated as humans but as cash-generating commodities. The meals are horrible.. The management wouldn't even allow their dogs to eat it. They've reduced the staff down to almost nothing. My mom often waits over an hour for assistance with washroom use. If the staff doesn't show up in time, she uses her diaper, which annoys them because they then have to change it. They even skimp on quality when it comes to tissues, buying the cheapest possible, which is as rough as sandpaper. I bet they wouldn't use such low-quality items for their families! I seriously urge anyone looking for a decent care facility for a loved one to explore any place but here. At a month, it's not worth it to stay in this greedy corporate-run establishment.

5/5.00 Published 9 years ago

"Absolutely Thrilled with Citadel Assisted Living Experience!"

My mom really loves living at Citadel Assisted Living. Her apartment is in a great spot. She enjoys all the social activities and the food is amazing! They even provide transportation to the store. Everyone is super helpful and quick to assist her whenever she needs anything. I’m just so happy with how everything is going. Everything is really good!

1/5.00 Published 9 years ago

"Neglected Seniors, Overworked Nurses, and Medication Mistakes"

This place was decent before new bosses came in. The nurses are tired because they're doing too much, there's nobody to properly take care of the seniors. There're lots of mix-ups with medicines. They've even reduced the activity schedule to save money.

0.5/5.00 Published 9 years ago

"Assisted Living Facility Plummets From Haven to Horror."

When my dad moved into this assisted living home three years ago, it was a haven. We were losing my mom to Alzheimer's and I needed to know he was safe and cared for. Dad was 89 at the time and tending to mom had worn him thin. He had always been a terrible cook and began dropping pounds. We toured the place together, seeing the apartments and even sampling the food. The meal was top-notch. Once we got the opportunity, dad moved in. He seemed happy and started gaining some weight back. That made me happy too. Then the place got sold and everything went downhill. The new management abruptly hiked the rent and meal prices, and the previously complimentary breakfast was now costing us. They even started charging for coffee! They dismissed the chef and took away the varied meal options. With the higher prices came terrible food, which is a cruel switch considering eating is a major source of pleasure for older people. The food has been consistently awful for the three years dad has lived there; it's so bad I wouldn't even consider feeding it to a pet. And the worst thing? If the residents order a meal and can't stomach it, they still have to pay. The awfulness doesn't stop at the food, either. The water smells strongly like sewer waste. This stench comes out of faucets, showers, everywhere. It's so overpowering it's made me sick. Despite numerous complaints, the residents are told there's nothing to be done. Letters to the Ensign Group, the listed owners, and to the facility's administration have gone unanswered. When residents bring up their grievances, they are spoken to as if they were children. The management has taken advantage of the fact that these seniors don't want the trouble of finding a new place. They don't even bother to fix simple security issues like poor exterior lighting. This place is a disgrace. The only way these criminals will learn is if residents move out or if folks stay away entirely.

5/5.00 Published 9 years ago

"A wonderful blessing for mom"

My mom has been living here in her own apartment for a few weeks now. The place is always clean and well-kept. The residents and staff are super nice. She gets two meals a day, which are way healthier than what she used to make. She's joining more activities and loving everything about it! I couldn't be happier!

1/5.00 Published 9 years ago

"Avoid This Place: Money Over People and Horrible Meals!"

These facility owners clearly care more about cash than people. They baby the residents, treating them like kids, not adults! The food? Absolutely disgusting - and they don't listen to any complaints! I had dinner there with my dad last night. The soup came out lukewarm and went cold in no time. The fish wasn't even as warm as the soup and tasted like it'd been boiled. The tap water reeks of raw sewage! My dad's 92, and they know he can't leave. They don't truly care about the folks living here, even if they claim otherwise! It breaks my heart. Over two years, my dad's gone from 125 lbs to 92 lbs.

4/5.00 Published 9 years ago

"Warm and Welcoming Haven: Citadel Assisted Living Review"

The people at Citadel Assisted Living are super nice and helpful. They have fun things to do all day long. My mom thinks it’s like being at a fancy hotel because of all the activities. She really enjoys it there. She likes the people who work there, she likes the food, and everything is really awesome.

4/5.00 Published 9 years ago

"Overall, a Positive Experience"

I’ve had a pretty good experience overall. The place got bought by a new company recently, which has made some residents a bit worried. The food service is taking longer now.

5/5.00 Published 9 years ago

"We are very happy with Citadel!"

We are very happy with Citadel. I don’t have any worries. We enjoy all the different activities and crafts. The staff is friendly, and the place is clean. She is very happy there. I think it was fairly priced compared to other places we checked out.

5/5.00 Published 9 years ago

"Everything has been great overall!"

They are really great! They always keep things on track and have been wonderful with my dad. One night, I called late and spoke to someone who didn’t seem to know what they were doing. It was a bit of a mess, but I talked to them later about it, and they handled it well. Other than that one time, everything has been great, and I truly appreciate them.

5/5.00 Published 9 years ago

"Very happy here, they do a great job"

After a short stay at another place, we moved here. They have better prices, and the rooms are big and nice. The difference is huge. We are very happy here, and they do a great job.

4/5.00 Published 9 years ago

"Did an excellent job"

Citadel Assisted Living staff were helpful, understanding, and explained well. However, refund process took longer than expected.

5/5.00 Published 9 years ago

"Great place for senior care!"

We are really happy with Citadel Assisted Living! We have no complaints at all. The staff is friendly and professional, the place is clean and well maintained, and the food is delicious! I’d highly recommend them to anyone looking for senior care nearby!

5/5.00 Published 9 years ago

"Wonderful Place for Mom"

They took great care of my mom. Citadel Assisted Living is a wonderful place, and they did an amazing job with my mom.

5/5.00 Published 9 years ago

"A Great Home for My Brother"

I'm really happy with the staff at the Citadel. They were super helpful when my brother moved in. I wouldn't choose any other place. Thanks!

5/5.00 Published 9 years ago

"Overall Good Community"

Citadel Assisted Living is a good community. My only issue is that when my loved one first moved in, he was supposed to have someone shadow him, but that didn't happen. This is really important, especially when someone is new. The food is generally good, but my dad is getting tired of having chicken most of the time. The dining experience is well organized, but a menu change would be nice. So far, I've had no billing issues. The staff is very efficient at what they do. They also take residents on outings and shopping trips.

4/5.00 Published 9 years ago

"Assisted Living Facility Excels in Care for Elderly Residents"

My 90-year-old Mom's been here 10 months and loves it. The workers are nice and professional. They help with everything—like packing boxes, fixing her TV, and going with her to doctor visits because she's deaf. The Wellness Center could use more helpers, but Mom's okay. She's eating better and gaining weight—now 95 pounds! Her church even comes here for services!

1/5.00 Published 10 years ago

"Stay Away: Unpleasant Experience with Overbearing Personnel"

I wouldn't suggest this place to anyone. We encountered an overbearing individual there who has picked on us ever since we arrived. They pressured us into hiring Angel Care, who couldn't even assist us, but nonetheless billed us. We even have to pass a review before we can return our keys. It feels as though they have been trying to push us out since the moment we arrived, and now we are finally leaving. They keep tacking on extras without our consent. We have never received an accurate bill. They insist on doing unnecessary things, sticking us with the cost, like having someone accompany us to meals. All in all, this wasn't a good experience.

4.5/5.00 Published 10 years ago

"Mom is well cared for and enjoys her new home."

Even though Mom got home care at Citadel Independent Living, she needed Assisted Living after 6 weeks. Both places had friendly and respectful staff who liked working with the residents. They quickly learned what Mom needs and likes. Mom can ask for help at the Wellness Center, and if they don’t know the answer, they help her find it. Since Mom is very hard of hearing, some activities might not work for her, but I'm hoping they will find alternatives. Her apartment is bright with high ceilings, and the grounds are well-kept, so Mom can enjoy outdoor time. Sometimes the office and staff need to communicate better, but any issues are resolved quickly. The dining room meets her needs well, with nicely prepared food, though sometimes it’s too salty. There’s good variety and fresh vegetables. Mom gets excellent care and feels safe and cared for.

4/5.00 Published 10 years ago

"Overall Very Corporate"

Overall, it feels very corporate. Employees try hard but nitpick. They charge for everything. Progressive care is a big advantage, but moving is still required, even within the facility.

3/5.00 Published 10 years ago

"Appreciated but Apartment, Particularly Living Room, was Small"

We kind of enjoyed this place, but the apartment, especially the living room, was just too tiny.

4/5.00 Published 10 years ago

"Feels good, clean place, food could improve, slow response. Making friends."

This place is pretty good. It's really clean, and the people are really nice. The food could be better, it's just okay, not great. Sometimes, they're a bit slow in responding. But my friend likes that he can go outside directly, it doesn't feel like a hotel room. He's making friends and getting involved, which is great!

4/5.00 Published 10 years ago

"Liked the facility very muc..."

Liked the facility very much; warm, welcoming staff, clean, contained.

2/5.00 Published 10 years ago

"Facility tour disappointing due to size and layout"

I visited this place while exploring my independent living options. I didn't really appreciate this facility in comparison to others I saw. It was kind of spread out, which could make transportation difficult for me. Plus, the rooms were tinier than I would have preferred.

4/5.00 Published 11 years ago

"Improving Every Day!"

I've been here for almost three months, and the place is doing quite well. They treat me nicely. I'm the type of person who does as much as I can, but physically, I can't do what I did when I was 35. If I need something, I call them, and it gets taken care of. The manager in this area said they would help me hang some of my heavier pictures, and the guys came in to do it. They’re good here, and the price is reasonable from what I’ve seen. It pretty much fits what I need. The food is good. It’s not exactly fancy like in Paris or New York City, but it's always there. I don’t always eat lunch because after a good breakfast, I’m not too hungry, but dinner is good. I think this place will get better the longer I’m here. This morning, I took a scheduled trip into town to Walmart. They take you there, tell you what time they’ll leave, and then bring people back in two shifts. The drivers know most of the people on these trips, so no one gets left behind. There are some minor issues, but nothing big. Management seems to take care of things. They had some problems in the dining room with the food being slow and some items not in stock, but then the director of food services resigned, and they took care of it. They have alert buttons in the bathroom and above the bed, and they ask you to press it when you wake up so they know you’re up and about. I accidentally pressed the one in the bathroom, and within five minutes, a man on the night shift came to check on me. It’s good to know that it's there.

5/5.00 Published 11 years ago

"Everything is really nice here!"

Everything is really nice here. I like a lot of what they offer. I will take Dad on a tour.

4/5.00 Published 11 years ago

"Responsible, nice-looking facility with friendly, caring, competent staff."

My mother has been there for several years. She's cared for well, despite high staff turnover. Lovely dining room; excellent food and service.

5/5.00 Published 11 years ago

"Friendly staff and great food plan!"

We picked this place because the staff is super friendly and helpful. The apartments are big and nice. They have a great food plan where you only pay when you eat. You get a punch card for meals, so you only pay for what you use. The community is lovely, and it’s close to home. We are very happy here and recommend it to everyone.

4/5.00 Published 11 years ago

"Great Place, But May Be Pricey for Us"

We really enjoy this place, but it might cost too much for us.

5/5.00 Published 11 years ago

"Great Amenities and Friendly Staff"

We picked this place because of all the great amenities. The staff is super friendly and helpful. The location is really convenient for my family. The food was so good that I even bought a meal ticket to come back. The community is really nice and well-maintained, though the area around it is a bit rough. But it doesn’t really affect the community since it’s separated. One thing that could be better is the welcoming process; it could be more organized and formal. They could set up appointments to meet the ambassador and other staff. They do offer this, but you have to ask for it. Overall, we chose this community because it was the right fit for us.

4/5.00 Published 11 years ago

"Convenient living with great amenities and friendly staff!"

This place is really great because you can pay month-to-month, which is super convenient. They serve three meals every day, so you don't have to worry about cooking. The staff is really nice and always ready to help out. Plus, they have some really nice courtyards where you can relax outside.

4/5.00 Published 11 years ago

"Daily meals and weekly housekeeping provided"

They provide three meals a day and do weekly housekeeping.

5/5.00 Published 11 years ago

"Great place with friendly staff and spacious rooms!"

This place is really nice and super friendly. The rooms are bigger for the same price as the first one I checked out. I had a really good lunch there, too. I think I’ll have to go back again to choose between this place and Fellowship.

3/5.00 Published 11 years ago

"Decent Assisted Living with Informative Director, Average Apartments"

The assisted living place was decent. The head person shared a lot of information and was welcoming. Other people living there were kind of friendly too. The apartments were okay, but I've seen others designed in a better way.

5/5.00 Published 11 years ago

"Very nice, clean place with friendly staff and great amenities."

This is a really nice place. It's clean with lots of activities. I like the amenities, and the staff is super friendly. I really like that it's independent living but can easily transition into assisted living.

3/5.00 Published 11 years ago

"Affordably Priced Assisted Living With a Pool"

Decent cost and comes with a swimming pool.

The Citadel

Address
520 S Higley Rd
Mesa, AZ - 85206

Website

Email

Telephone
(480) 832-7600

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