Assisted Living Facilities

Atria Collwood

4.2/5.00 - based on 70 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 9 months ago

"Friendly Residents Shine"

The staff could communicate better, but the friendly residents make up for it. I’d recommend Atria Collwood.

4/5.00 Published 1 year ago

"Responsive Staff and Engaging Activities"

Our family really appreciates how the Atria Collwood staff is quick to respond, conducts safety checks, and organizes fun activities for residents.

4/5.00 Published 1 year ago

"Location and Care are Great"

The assisted living community is in a really handy place for outings with residents. The studios are pretty small, but the care has been really good. Everyone is nice and friendly. Overall, it's been a positive experience. If you're considering it for your loved one, come visit and see if it suits them. However, there were concerns about resident safety during showers.

4/5.00 Published 1 year ago

"Disappointing Appearance but Friendly Staff"

I visited Atria Collwood, but I wasn't impressed. The place didn't look clean or well-maintained. However, I have to admit, the staff there was super nice and helpful.

3/5.00 Published 2 years ago

"Not Recommended for Loved Ones"

I visited this place, and honestly, I wasn't impressed. The building looked old and worn out, and the room had water stains on the ceiling. The dining staff didn't seem professional at all. During the tour, I noticed that none of the staff interacted with each other or the residents. Definitely not a good choice for my loved one.

3/5.00 Published 2 years ago

"Assisted Living Facility Disappoints with Small Rooms and Limited Parking"

Atria Collwood has really small rooms and sits on a super busy corner with hardly any parking. The outside areas were alright, but the place feels too big for such a cramped spot.

4/5.00 Published 2 years ago

"Caring Staff and Clear Costs Make This Community Stand Out"

Make sure you know exactly how much everything costs here and get it in writing once it's finalized. Overall, this place is nice. The staff were friendly and helpful. The nurse is really good and they always made sure they were there for my loved one's needs. The staff also knew all the residents by name, which I really liked.

3/5.00 Published 2 years ago

"Disappointing Assisted Living Community for Independent Living Residents"

We didn't like this place much. They advertised it oddly. It's not great for folks who need a lot of help; it's more for those who can manage on their own. The tour wasn't great either; it just felt off.

4/5.00 Published 3 years ago

"Friendly and Active Assisted Living Facility"

My family member had a short but nice time here. I liked where it's located. The place seemed pleasant. There were always residents outside chatting, and the staff was always moving around. They paid a lot of attention to the residents. I saw bingo and other activities happening almost every day when I visited, and a lot of people participated. It was always simple to visit. Sometimes the parking lot was full, but there was plenty of parking nearby. Compared to other places I checked out, it was a good deal and very competitive.

4/5.00 Published 6 years ago

"Friendly staff and affordable living!"

The staff is friendly and the place is small, which my mom likes. The studio room is more than enough for her needs. The community fee is very low.

3/5.00 Published 6 years ago

"Decent Facility with Responsive Staff"

My loved one's stay at this facility seems decent so far. This new way of life is still something she's getting used to. When I first toured the facility, I thought it was alright, though I've seen better at different places. But considering the cost and care needed, this place is a fitting choice. The staff communicates well, keeping me informed, and they seem skilled. They're quick to respond to any questions I have. The layout of the place is quite simple and navigation is easy. Plus, there are plenty of activities offered for residents. On the whole, it's in a good area, it's tidy, and the people seemed friendly.

2/5.00 Published 6 years ago

"Examine Carefully: This Place Misleads and Neglects Needs"

My dad recently moved out from this assisted living facility. It’s obvious to tell that it’s not well maintained. It's dirty and could use some fresh paint. I mean, just look at the dirty carpet on the stairs and the filthy handrails. The facility reminds me of a 2-star hotel – it’s old, shabby and not clean. Every time we made a request for any maintenance work, we got a smile but no action. Literally, even after writing down our complaints multiple times, we waited for weeks without any changes. The layout of the compound is just confusing. It's spread across several buildings without any color-coding for directions. The room numbers are even not in order which had visitors always at a loss for where to find their loved ones. Even worse, dementia patients wander around not knowing where they're supposed to go. The food quality is a big disappointment. A year ago when my dad moved in, the food was good. But recently, meals are mostly only carbohydrates. Last month, I had dinner there, and the sausage with rice I got was just terrible. The facility had no restrictions on my dad's alcohol intake, even at breakfast. One day he ordered spaghetti for all three meals. Despite us asking repeatedly to monitor his diet, we were told they didn’t offer such services. Eventually, my dad gained over 50 pounds and he's barely able to walk now. He is having difficulty wearing his socks and is a constant risk for falling. Even with our numerous requests, the facility hasn’t provided the additional care my dad needs. The management is changing with the director leaving for some unknown reason. The staff members are friendly but seem overloaded with work. The activities offered are diverse, but more enjoyable for those who are completely functional and not for people with dementia. At present, we've moved my dad to a different facility where he gets proper care. However, moving him has been difficult especially because of his condition with dementia. We were informed by this facility that they had many residents with dementia and could take care of my dad till his last days. But we’ve found that it wasn't true- dad could wander outside at night and not be able to come back. The neighborhood is unsafe and this concerned us a lot. My dad even confessed that one night he found himself outside and didn’t exactly remember how he got back. We feel we were misled and deeply regret our decision. Ask for [removed] if you decide to visit anyway. As sweetly named "Nurse Ratched" by the residents, she prefers making money over the care of residents. Evidently, this place is more concerned about profits than the welfare of its residents.

3/5.00 Published 7 years ago

"My pal was content in this cozy, yet constrained facility"

I went to check out this place with my buddy who ended up living here. I noticed everyone had to eat the same thing from the menu, which I didn't really like. There isn't much variety in the food. The living spaces are nice and there's a pretty good garden. My friend liked it here. They've got a big front desk but the people there and the ones who clean up your spot aren't all too friendly. The place overall has a welcoming feel and looks cheerful. But, you can still tell it's a place for older people.

5/5.00 Published 7 years ago

"Great care, clean place, good staff—highly recommended!"

This is a great place. They take excellent care of my father and meet all his needs. I’m very comfortable with the care he’s getting here. The staff is good, and I know he’s well looked after. The place is clean and well-kept. They offer nice meals and fun activities for the residents. I’d definitely recommend this community to my family and friends.

4/5.00 Published 7 years ago

"Nice place but wanted more activities"

We toured Atria Collwood, and it was a nice community. The staff was friendly and knew a lot. The place was well-kept and clean. We were looking for a place that had more activities for the residents. They had rooms in the basement, and the layout might be confusing for our loved one to get around.

3/5.00 Published 7 years ago

"Satisfying Visit, Wrong Location!"

Recently, I visited this assisted living place for my mom and everything went pretty smoothly. The staff were punctual for our scheduled meeting and took the time to thoroughly answer any questions I had. I was impressed by how neat and tidy everything was and the building's layout. The cost seemed fair and they offered different plans to suit personal needs. But in the end, the location simply didn't work for us.

4/5.00 Published 7 years ago

"Nice place with good amenities, but feels like a nursing home."

The lady who showed my dad and me around was awesome. She was really nice and told us a bunch of cool stuff. They had lots of great stuff for everyone who lives there, and they even gave us a yummy meal to taste. But it kinda felt more like a nursing home than an assisted living place to me. And I didn't like how they charged for every little thing.

4.5/5.00 Published 7 years ago

"Happy with Atria, just a few communication issues"

We're happy with Atria. They do a great job caring for my loved one. The only issue has been getting information from the visiting doctor, which is also a problem in hospitals. Other than that, it's been a good choice, and we're still adjusting.

5/5.00 Published 7 years ago

"Great care and comfort!"

My loved one just moved into this community, and everything has been great so far. The staff make sure he feels safe and comfortable in his new home. He likes the food, and I hope he joins more of the activities they have each week. Overall, we are very happy.

5/5.00 Published 7 years ago

"Helpful staff, comfortable environment, and affordable rates"

This is a really nice place. It’s not fancy, but the staff is very helpful and knows what they’re doing. The director is great at answering questions and making you feel at ease. The rates are affordable. He gave me a ride, was very friendly and kind.

4/5.00 Published 8 years ago

"Residents Seem Happy and Cared For"

My tour of this community went very well. Everything was clean and smelled nice. The residents looked happy and comfortable. You can tell they really care about the people who live there.

3/5.00 Published 8 years ago

"Caring for a Friend: Consider Other Options"

My buddy is being looked after at this place. They have fun things to do, but he can't join in. The folks who work here are nice. The food's pretty good. I think families ought to explore other choices for care.

4/5.00 Published 8 years ago

"Attentive Staff, Bathroom Space Issues: Praise and Suggestions"

My experience with Collwood staff has been great. From the techs to the nurses, they show understanding to families and residents, and they're good at guessing what residents need. The only problem is that my loved one doesn't have enough space in the bathroom for all her things, and her closet bar is too high. She only gets to shower twice a week, but she's used to bathing every day. Back in her day, people took pride in how they looked. Even if they didn't have a job, men would wear suits and hats. When I worked as a mental health tech, we noticed that when residents bathed daily, there were fewer disruptions, and people seemed happier. This led to a big drop in the use of psychotropic medications.

5/5.00 Published 8 years ago

"Dad's happy place"

This place is perfect for my dad. He's doing great here, and the staff takes excellent care of him. The food is amazing. The community is clean and well-maintained. They have lots of fun activities. I highly recommend this place for great care.

4/5.00 Published 8 years ago

"Consider touring this community!"

The Atria staff we met during our tour were friendly. The community is clean and pleasant, but the pricing was a bit high for us. Unfortunately, they didn't have anything larger than a studio available.

5/5.00 Published 8 years ago

"A Great Place to Live"

I really liked this place! It was super clean everywhere, and there were no bad smells. Everyone, both the residents and the staff, seemed happy and friendly. If it was a bit cheaper, this is where my mom would have stayed.

3/5.00 Published 8 years ago

"Happy Here, But Wishing For More Nursing Staff"

I'm currently residing in this community and so far, I'm doing well and feeling great. The staff takes good care of me and provides good food, which is much better than my previous place. My room is consistently clean and the entire facility is kept pretty well. I even participated in a scrabble game, where I won third place, and there are plenty more activities to keep me occupied. However, I wish there were more nurses to assist me. As it stands, I'm fairly certain I'll be staying here for the foreseeable future.

4/5.00 Published 8 years ago

"“Happy Mom Thrives at Atria Collwood!”"

My mom loves living at Atria Collwood. The food is yummy, and there are fun activities to keep her busy. The staff is super friendly.

4.5/5.00 Published 8 years ago

"Food is great, and residents are friendly and welcoming."

It was a big change at first, but things are improving. He enjoys the food, and the other residents are quite friendly. There have been a few small maintenance problems, but they should be fixed soon.

3/5.00 Published 8 years ago

"Undisclosed Nightly Check-ins Scare Mom at Atria Collwood"

We brought my mom to Atria Collwood for a one-month short-term stay. The workers were nice and flexible. However, we were not informed about their safety procedures, which mainly happened because we checked in on a Friday. They do regular night check-ins in the residents' rooms which we were not told about. Sadly, this led to a terrifying experience for my mom, when she found a male staff member in her room after her bathroom use. This incident was too much for her so she decided to leave after only staying two days. This misunderstanding left us disappointed. I suggest checking in when all the key staff members are present, and be sure to ask a lot of questions. The food was mediocre, usually needed warming up. Plus, we noticed some ants in her bathroom.

5/5.00 Published 8 years ago

"Perfect Place for Mom's Respite Stay"

As my mom's caretaker, I searched hard for the best place for her first time in a facility. We needed a respite/trial stay. Meg (the director), Kathy (in finance), and the whole team were better than other places I visited. The size of the facility and the varied menu with the option to eat anytime were big pluses. Mom needed medications twice a day, and they made sure she got them. The facility felt more like a resort than a hospital. Staff and residents knew my mom's name and were genuinely sad to see her leave after her one-month stay. I wanted a great first experience for my mom with early-stage dementia, and this was the place! We will continue with respite/short-term stays, and when we can't care for her anymore, we will place her there. They can't do full medical care, but until mom needs that, this will be the place for her.

5/5.00 Published 8 years ago

"Very Happy with Atria Collwood"

My friend loves Atria Collwood. The place is amazing. The staff and the facility are great, and he is doing really well.

5/5.00 Published 9 years ago

"They've been great."

They've been great. I don't have any big complaints or worries right now. I'd give them five out of five stars. Things are going well. It's a nice place.

4.5/5.00 Published 9 years ago

"Great find for mom—wish we knew sooner!"

We were really happy to find Atria Collwood when we needed a more affordable place for mom. The staff, rooms, food, and activities are all excellent, and everyone is very friendly. It’s a wonderful place, and we're lucky mom could move in. We wish we had known about Atria Collwood earlier!

5/5.00 Published 9 years ago

"Great place with lots of activities!"

They could use more staff at night, but they have lots of activities.

3/5.00 Published 9 years ago

"Good Facility, Needs Better Communication"

Atria Collwood is a pretty nice place, both in terms of the facility itself and the staff. The folks here are all really friendly and do their best to take care of everyone. Everyone's genuinely nice. But, there are a lot of communication issues between staff members, coordinating with doctors, and such. I still find myself needing to stay very involved in the care process just to ensure everything's communicated and done right. And for the amount of money I'm shelling out, I shouldn't have to do that. It's not just this place; it seems to be an issue throughout the industry, but it's something they really need to work on.

4/5.00 Published 9 years ago

"Excellent Care with Room for Improvement"

I asked my husband, who is living there, how he would rate it, and he said he would give this place a ten out of ten. He really enjoys his stay. My only wish is that there was a bit more outdoor space for the residents to walk around in. I also think they could pay more attention to the food, like making sure it's warm enough.

5/5.00 Published 9 years ago

"Friendly and Exceptional Staff Make Atria Collwood Amazing"

The staff at Atria Collwood is truly amazing! They’re always friendly and even call my mom by her name, which means a lot to us. The best part of the place is definitely how nice everyone is. I don’t have anything bad to say about it. We’re really happy!

4/5.00 Published 9 years ago

"Great Place with Friendly Staff"

It's great here. The place is clean, and the staff are friendly. I enjoy the food, and everything works smoothly. No complaints so far.

4/5.00 Published 9 years ago

"Safe Haven"

The place is really caring. They treat each person as an individual, understand their personalities, and make sure to respect their dignity in how they take care of them.

5/5.00 Published 9 years ago

"Great place with flexible dining and pet-friendly!"

Things are going really well at Atria Collwood. We've only heard good things! Our loved one loves that they can get food anytime from 7am to 7pm, and there's even a soda station for drinks whenever. They also have a hairdresser and pedicurist on-site. One of the main reasons we chose this place is because they allow pets. Definitely check it out if you're looking for senior living in the area!

4.5/5.00 Published 9 years ago

"Great Start for Mom at Assisted Living Facility"

My mom moved in on February 7th. Everything has been great so far.

4/5.00 Published 9 years ago

"Enjoyable & Comfortable Senior Living."

Friendly atmosphere, caring staff. Cleanliness top priority. Some communication issues. Enjoyable senior living.

5/5.00 Published 10 years ago

"Very happy with the care provided"

They are really happy here. We've noticed my loved one is doing better. It's a very social place with good meals. Everything is clean, and the staff is super friendly. We have no complaints.

5/5.00 Published 10 years ago

"Atria Collwood is awesome and friendly"

Everything at Atria Collwood is awesome. The care is great, the place is super clean, and the staff is really friendly. I'm very happy with everything.

4/5.00 Published 10 years ago

"Mixed Feelings about Assisted Living Facility"

The place was pretty clean, but the staff could've been nicer. It was alright for the price. The care services were okay. I wish they had more things to do and different kinds of things to do.

4.5/5.00 Published 10 years ago

"Great place with friendly staff and fun activities!"

Everyone helps the residents get to know each other and join in activities. My mom is very happy here.

5/5.00 Published 10 years ago

"Very kind staff and flexible dining, but small rooms"

The only issue I have is that they don’t offer different room sizes. Her room is small, and the only option to get more space is to pay for two rooms. Otherwise, everyone has been really nice. They have lots of activities, and they always encourage her to join in. The dining is great, too. She can go down anytime and grab a sandwich or something to eat whenever she feels like it.

4/5.00 Published 10 years ago

"Affordable but otherwise lovely assisted living facility, clean and pleasant."

The place was nice, but too expensive for me. It looked clean and everything was set up well.

5/5.00 Published 10 years ago

"Activities are great; she’s happy and doing well!"

The activities are great! She plays cards, Bingo, does arts and crafts, and takes exercise classes. She seems really happy and everything is going well!

5/5.00 Published 11 years ago

"Great place with friendly staff and fun activities"

This is a great place with about 90 residents. All the staff are super friendly and helpful. It's clean and has lots of fun activities, especially on-site. The price is reasonable.

4/5.00 Published 11 years ago

"Impressed by the Facility and Staff"

I really liked the place and the people who work there. The rooms were nice too. The cost was higher than other places I checked out, but they had a special discount until the end of the month. Overall, it's a good place.

4/5.00 Published 11 years ago

"Cozy Assisted Living Near Kensington"

Close to Kensington, this cozy assisted living facility has a garden room just 50 feet from the dining area. It's near SDSU, El Cajon Boulevard, and 54th Street, close to a massage place. The studio costs $2,600, with additional fees for extra care services.

4/5.00 Published 11 years ago

"Considering This Nice Facility"

Great place! It's one we're thinking about.

3/5.00 Published 11 years ago

"Quick tour offers nice yet small rooms, long drive"

Went on a fast walkthrough with the Head - really nice place, but a little too far for us to travel. The rooms are quite tiny, but we could manage.

3/5.00 Published 11 years ago

"Met with Head. Only setback, lack of mini-kitchens"

Met the boss. Only downside, there's no small kitchens.

3/5.00 Published 12 years ago

"Not the best for outings, but staff is helpful"

The place isn't really great for trips out, but the staff is very friendly and helpful.

4/5.00 Published 12 years ago

"Very Pleasant."

Really pleasant.

4/5.00 Published 12 years ago

"Mom Loves the Staff and Food!"

Mom really likes the staff and the food here. Having a sunny, bright room is super important to her.

Atria Collwood

Amenities:


  •     24-hour staff

  •     Outdoor grill

  •     Outdoor dining space

  •     Vegetarian meals

  •     Patio

  •     Courtyard

  •     Walking paths

  •     Resident garden space

  •     Shuttle service

  •     Town car service

  •     Scheduled transportation to local appointments, errands and events

  •     Library

  •     Computers

  •     On-site parking for residents and guests

  •     Full-service salon and spa offering styling, manicure and pedicure services

  •     Volunteer programs

  •     Worship space

  •     Emergency alert pendant or wristband

  •     Nurses on call 24/7

  •     Escort and transfer assistance available

Address
5308 Monroe Avenue
San Diego, CA - 92115

Website
https://www.atriaseniorliving.com/retirement-communities/atria-collwood-san-diego-ca/

Email

Telephone
(619) 631-4098

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