Assisted Living Facilities

Atria Del Rey

4.5/5.00 - based on 58 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
1/5.00 Published 10 months ago

"Disappointed by Assisted Living Facility Failing Expectations"

I was really hopeful about this place based on all the positive comments I'd heard. I was searching for a good memory care spot for my mom, and I thought this could be it. But when taking the tour, I instantly regretted it. The atmosphere had no energy - the residents were asleep and not engaging in the community activities. Many seemed lost, wandering around with no staff nearby to help, which was sad to see. I was hoping to find a community with care and support for memory issues, not a vibe that made it feel like a nursing home or a psychiatric hospital. It was a big letdown. I was expecting better not just because of the good ratings, but also because a family friend of ours lived here previously and loved it.

4/5.00 Published 11 months ago

"A Comfortable Stay for My Dad"

My dad had a bit of a rough start, but everything was fixed quickly. He stayed at Atria for three weeks. It turned out to be a good place for him. It was easy to contact management if there was an issue, and the staff was very patient and accommodating. They did everything they could to make his stay comfortable, and I really appreciated that. They had fun activities, and the place was clean and well-kept. I would send him there again.

4/5.00 Published 1 year ago

"Clean and Comfortable Facility with Friendly Staff"

The facility is clean and comfortable. The food looks appetizing and my mom enjoys it. The caregivers are kind, and most seem attentive and patient. The facility might be a little short-staffed. The administration has been nice and helpful. It's conveniently located.

2/5.00 Published 1 year ago

"Expensive Assisted Living with Communication Problems"

The place looked nice and clean, with friendly front desk staff. Lots of activities, but after signing the contract, communication dropped. Pill administration was confusing, but the visiting doctor and nurse were great. Expensive and billing issues.

4.5/5.00 Published 7 years ago

"Atria Del Rey: Friendly, Clean, and Fun"

Atria Del Rey is a great place. It’s clean, the food is good, and the staff is super friendly and helpful. They have an awesome activities director who keeps everyone busy with outings, crafts, and games. My mom is settling in well here. I would definitely tell others about Atria.

5/5.00 Published 7 years ago

"Reliable and caring caregivers, highly recommend."

I've used this agency and their caregivers many times. They're reliable, caring, and polite, and they interact well with my mom. They make sure her needs are taken care of, and I know she's in good hands with them. I highly recommend this agency and their caregivers.

4/5.00 Published 7 years ago

"Excellent Assisted Living Experience!"

My dad's doing well since moving here. The staff's helpful, and he's getting good care. The layout's nice, with lots of cool stuff for residents. Meals are good, and he likes joining activities. Overall, it's been great, and we're pleased.

5/5.00 Published 7 years ago

"Fantastic Care and Compassion at This Wonderful Community"

This place is amazing. The staff is super caring and kind, and my mom’s care has been excellent. She’s been through a lot since losing my dad, and her eating habits have been off, but the staff is really helping her. They’re encouraging her, and we’re starting to see some positive changes. She’s also making friends and enjoys the environment here. I feel very comfortable with the care she’s receiving. I’d give them a 5+ star rating for how well they care for everyone.

4/5.00 Published 7 years ago

"Fantastic Family Support!"

My mom recently moved into this place, and even though she’s still getting used to it, we’re really happy with how things are going. The staff is super nice, and I feel good about the care they’re giving my mom. My dad calls to check on her twice a day, and they’re always patient with his questions. They handle everything professionally and keep us informed. I really like the support groups they have for families—it’s been a big help!

5/5.00 Published 7 years ago

"Nice place, but we wanted something closer to home"

We visited this place to see about care. We liked the caring staff. The community is nice, almost like a hotel. The food looks good, and they offer activities. We’d suggest this place to other families. We just wanted something closer to our home.

5/5.00 Published 7 years ago

"A Friendly, Caring Place with Fun Activities and Good Atmosphere"

I really like this place. The staff are friendly and caring, and the community is clean and well-kept. It would be great if they could make special meal arrangements for residents with health issues, and help them understand what they should avoid in their diets. They always offer fun activities for everyone. I’d suggest this community to others because it has a great atmosphere and is a nice place to live.

5/5.00 Published 7 years ago

"Friendly Staff and Bright, Spacious Rooms with Lots of Choices"

This place is really well organized. The staff is super friendly and knows a lot. The rooms and common areas are big and bright. The schedule and menus are posted and have lots of options.

5/5.00 Published 8 years ago

"Great Staff and Care at Atria Del Rey"

I’ve really enjoyed meeting everyone at this place. I’m moving my mom in this week. The Director, is a registered nurse and has lots of experience with retirement communities. They have a Medicare program here called Care More, which includes a nurse practitioner who visits twice a week and provides medical services and some tests right at Atria Del Rey. I talked to some residents and diners who all said the food is excellent. But what stood out most to me was the staff. They all wear name tags showing how long they've worked here, and it looks like there’s very little turnover.

5/5.00 Published 8 years ago

"Smooth Move and Great Community"

So far, everything is going well. We just moved my mom in, and the process was smooth and quick. We visited six places before deciding on this one because we liked the staff, the amenities, the atmosphere, and that it’s pet-friendly. We met some of the residents and their families, and they all had positive things to say about the community. My mom is in the Assisted Living section right now, but she will eventually need Memory Care, and I was impressed with that part of the facility too. If you’re thinking about Assisted Living, give Michael Carrillo a call and tell him what you need. He will help you out. Oh, and they have great coffee!

3.5/5.00 Published 8 years ago

"Decent Assisted Living with Friendly Staff"

My mom stays here. She feels down because of life changes and mental decline. The head nurse helps balance her moods. Staff is friendly, but more caregivers are needed. Food is good, but veggies are lacking in the daily meals. Overall, it's a decent place for mostly self-sufficient loved ones.

4/5.00 Published 9 years ago

"Friendly Staff, Discrepancies in Information"

The people who work here are really nice. They talk a lot with the residents, which I think is cool. But, some stuff they told us before we moved in didn't happen the way they said.

4/5.00 Published 9 years ago

"New Home Suits Sister Well"

My sister's at Atria, and she's doing alright there. It's only been a couple of weeks, but Atria seems to be working out well for her.

4.5/5.00 Published 9 years ago

"Thrilled with Atria Del Rey"

We really like Atria Del Rey. It's exactly what we wanted, and Dad is adjusting nicely. We can't think of any improvements—they've exceeded our expectations!

5/5.00 Published 9 years ago

"Fantastic Senior Living with Caring Staff and Resort-Like Atmosphere"

Atria del Rey is a fantastic place for seniors to live and have a great time. The staff is kind and always cheerful. It feels like living in a resort with extra help. Thanks to Atria for treating my mother-in-law with respect, dignity, and care.

5/5.00 Published 9 years ago

"Medication and Wake-Up Issues"

We had some trouble with the medication, which is why my family member isn’t there anymore. They kept waking them up at 6 a.m. for their pills, but they usually take them at 9 a.m. Also, when the pills ran out, the staff said it was up to us to get more, even though we already pay them for that service.

5/5.00 Published 9 years ago

"Outstanding Care and Friendly Staff at This Facility"

They are great at making everyone feel at home and valued. The staff is very friendly and kind. They have gone beyond what we hoped for, and we are really happy with their care.

4/5.00 Published 9 years ago

"Very Welcoming"

They've been super friendly to my mom, and she's fitting in well, making friends. The only issue is the lack of on-site church services.

4/5.00 Published 9 years ago

"Doing Well So Far"

I believe Atria Del Rey does a great job overall. The place looks nice and clean, and the staff are friendly and professional. I'd suggest it to anyone considering senior care in the area.

4/5.00 Published 9 years ago

"Would Recommend"

My point of view is that it's okay. My dad mentioned that the food might not be quite right, but maybe he's still getting used to it. The staff is friendly and everything seems organized.

5/5.00 Published 9 years ago

"Fantastic Care and Flexibility at Atria Highly Recommended!"

They are fantastic. I’m really happy with their care. My dad is finally keeping his weight up. It’s great that there are such caring and loving people here. They don’t know when I’m coming, but every time I arrive, he’s always dressed, bathed, and in a clean room. If I mention anything, they quickly fix it without making excuses or blaming others. They have a restaurant upstairs, but even those downstairs get great food. If my dad doesn’t like something, they’ll order something he does like. I haven’t had any issues with anyone there. Other places had strict visiting hours or no overnight stays, but here they’re flexible and make sure my dad is settled and comfortable. I can’t say enough good things about Atria.

5/5.00 Published 9 years ago

"Great care and food, attentive staff, minor meal reminder issue"

They’re doing a great job overall. She’s really happy there. My only concern was that she didn’t like a certain meal and needed a reminder to choose something else. Now they remember to remind her she can pick another option. The food seems good, and they are very attentive to her needs. We’re really pleased with them.

3.5/5.00 Published 10 years ago

"Satisfactory Experience at Atria Del Rey"

We took care of my dad and stepmom for two years, so I know how much attention they need. Atria Del Rey has done a pretty good job meeting their needs. Both of my parents have a type of memory loss called dementia, which is why they needed to live in a special part of the facility. I haven't been able to visit for over a year because I live far away in Northern California. From my experience, the staff who were there when I could visit were fantastic. They were really dedicated and professional. My only complaints are that the management changes a lot and it took some time for the staff to understand what my parents needed. We tried to help, but they needed to learn on their own time. If you're thinking about putting your loved ones in any care facility, it's important to be involved. Visit as much as you can and speak up for your loved one. The caregivers really want to do a good job, and they need support.

3/5.00 Published 10 years ago

"Liked The Meal But Too Steep A Price"

We liked eating there. The meal was pretty good, but it's just too expensive for us. The thank you gift was real nice too!

4.5/5.00 Published 10 years ago

"A Wonderful Place!"

The staff here is amazing! They're super friendly, caring, and professional. I appreciate how they know residents by name and connect with them personally. My only suggestion would be to add more activities for the men in the community.

5/5.00 Published 11 years ago

"We're happy, even if she isn't"

The staff in the dining area are excellent. The food is okay, and housekeeping in the rooms is good. There are activities, but my mother-in-law doesn’t join in. We’re happy with the place, though my mother-in-law isn’t. That’s more about her, not Atria. She wouldn’t be happy anywhere. I like that there are more active people here, and the memory care is separate, which makes her feel a bit more comfortable.

4.5/5.00 Published 11 years ago

"Great Place, But Oxygen Restrictions and High Costs"

My mom and dad were at this place together for 6 years. They had a great time there! The only reason my mom isn’t there now is because she needs oxygen, and their dementia unit doesn’t accept people with oxygen. It was a good place overall. I really liked the staff, but it was a bit pricey. Their med techs were fantastic too.

5/5.00 Published 11 years ago

"Two-Week Ambassador Program Needs Better Communication"

It was very clean, and everyone was very friendly. My father-in-law enjoys it there and is happy with the activities. I liked the idea of the ambassador program for two weeks. The only issue is that after two weeks, it stops, and my father-in-law missed a church service because no one came to get him. I’m not sure if anyone told him it was only for two weeks. For people who have trouble hearing or seeing, it might help to explain more. I haven’t eaten there, but my father-in-law loves the food. My brother-in-law and sister-in-law attended the luau and said everything was great.

5/5.00 Published 11 years ago

"Great Place with Friendly Staff and Excellent Service"

This is a great place that we’re really happy with. The staff is nice and helpful. Overall, we’re very satisfied with everything they offer. We don’t have any complaints and I would definitely recommend this place to anyone.

5/5.00 Published 11 years ago

"Exactly what we were looking for!"

Atria Del Rey is such a wonderful place. I wish I could rate their friendliness even higher! The staff’s warmth really helped me choose this community. It feels welcoming and cozy. I toured other places, and while they were fine, Atria Del Rey just stood out. It had everything we wanted. They check on residents, handle big chores like cleaning and laundry, and keep everyone engaged. The food is great, and it's right next to a city park, which is perfect for walks. We've already recommended them to others and will keep doing so.

4/5.00 Published 11 years ago

"Very Expensive"

My mom stayed here for a few weeks during her respite. It’s pricey—really pricey. The cost seemed much higher than other places I’ve looked at. Overall, it seemed good, but since Mom’s stay was short, I can’t say much about the care services or activities. The only thing bothering me is the bill. Erika, the director, gave us a discount on the respite, but the billing person is now charging us the difference. It’s not the best situation, but I’m hopeful it’ll get resolved. This issue seems to be with just one employee.

4/5.00 Published 11 years ago

"Atria's Friendly Staff and Activities Made Our Tour Enjoyable"

We went on a tour led by Erika at Atria. Lunch tasted really good. The staff was super nice. They offer lots of activities for people living there and seem to genuinely care about them and their health. We'll remember Atria, but we're still searching for a place that offers complete care, whenever we might need it.

4/5.00 Published 11 years ago

"Best Moments"

Really enjoyed the best parts.

4/5.00 Published 11 years ago

"Top-Notch Assisted Living Facility Delivers Exceptional Care"

This place was really great, definitely the best one I've seen yet!

5/5.00 Published 11 years ago

"Best choice, no buy-in, month-to-month, all included, pets allowed"

This place is the best! No buy-in needed, just month-to-month payments. It covers everything, and there are tons of activities. They even allow pets! I really liked the video of the one-bedroom and studio options.

4/5.00 Published 12 years ago

"Friendly, Clean, and Well-Maintained"

I liked Atria Del Ray. The staff was friendly, the place was clean, and everything seemed well-maintained. However, the food quality could be better, and I wish there were more activities.

4/5.00 Published 12 years ago

"Considering for Mom, Liked It A Lot"

I really liked it. Thinking about it for my mom.

3/5.00 Published 12 years ago

"Comprehensive Assisted Living with Diverse Activities and Personalized Care"

This assisted living facility provides general housekeeping and basic cable. They offer transportation to doctor's appointments within a ten-mile radius, along with all meals included - no cooking necessary! There's dining available anytime from 7 am to 7 pm. Assisted living services begin with medication management and personal care, like bathing assistance. The time taken to provide personal care determines the maximum limit for these services. The units are between 305 and 450 square feet. There are a myriad of activities from 8 am to 8 pm, such as morning exercises, seated ball games, and outings for lunch or dinner. On Mondays, there are shopping trips to the area, and on Fridays, they organize trips to concerts in the park. They also arrange for longer outings like trips to Solvang. There's even a kitchenless baking/cooking class, and a horse visit once a month on a Monday. They also take photos of their activities. They host a weekly Happy Hour featuring live entertainment and drinks. They organize bingo games twice a week and bridge games between 2 to 3 pm. Plus, you can transfer to other Atria facilities out of state if needed!

Atria Del Rey

Address
8825 Baseline Road
Rancho Cucamonga, CA - 91730

Website

Email

Telephone
(909) 989-4346

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