Bella Nova Villa
Gregory Robert Wilson
"Facility Takes Advantage, Won't Refund Late Mom's Fees"
My dad wrote a check to the facility's boss for my mom's care for the next month on the 24th. Sadly, my mom passed away five days later on the 29th, but these guys won't give back the money for the upcoming month. They still don't stop there. They keep taking my 91-year-old dad to breakfast and somehow made him sign a check for $10,000 to them!
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Jennifer Eslinger (Word)
"A Caring Home"
And there you have it! If you need any more assistance, feel free to ask.
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Anonymous
"Relief and Comfort at Bella Nova Assisted Living"
My mom, who has trouble remembering things, went to Bella Nova from a big home where she didn't feel right. Right after she got to Bella Nova, she started feeling less worried. The people who work there are kind and friendly, which makes it feel calm. I think it's a great place, and I'm happy my mom lives there.
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Diane and Deborah
"Just the right match!"
Finding the right place to care for a loved one is not easy. My sister and I don't live in California, and when we had to find a care facility near our mom's home in Port Hueneme, we were overwhelmed. Our mom's health was failing fast, and we felt guilty that we couldn't care for her ourselves. We contacted A Place For Mom, and they gave us a list of facilities near her home. We visited several places, but one stood out above the rest. Bella Nova in Oxnard was by far the best. The people who run the facility, the workers, and the residents are all so nice. They told us from the beginning that they were a family. Bella Nova has such a warm and inviting feeling. There's a calmness there that made our decision much easier. We explained that we wanted to introduce our mom slowly to the home so she wouldn't feel like we were just leaving her there. They invited us to a party they were having and called to see if they could help us in any way during our mom's transition. They were so helpful. When we finally decided it was time to move our mom to Bella Nova, she knew where she was going and was actually glad to be there. She has accepted her new home with such grace. She seems happy and looks so much more relaxed. I can't say enough about the facility or the caregivers. They are so nice, and we are so pleased. Bella Nova has been the answer to a very difficult time in my family's life. I thank them and A Place For Mom for helping us make this very hard decision much easier.
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Son
"Our Family Is Very Happy Here"
They're awesome. Our whole family is super happy with them. They do sittercises and have a physical therapist to help people move. My mom wouldn't use a walker before, but now she can get around a bit. It's been amazing. Since she's been there, she's gotten a lot better both physically and mentally. The staff is just super friendly - really great people.
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Michelle
"The owner is super helpful and patient!"
Bella Nova was close by, which was great, but what mattered more was how very clean it was. We really liked the owner, she was so, so nice, and we got a great feeling from her. At first, things were tough because my mother-in-law was really anxious and gave them a hard time. I was worried they wouldn’t be able to handle it, but she said as long as we worked together with her and the doctor, they could manage. I think most of the residents are pretty calm, so if there were more high-maintenance people, it might have been different. Overall, the food is good, and she has gone out of her way to help her.
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