Bella Villagio
Anonymous
"Mixed Experience at Bella Assisted Living: High Costs, Staff Shortage"
It's like a mix of good and not-so-good things at Bella Assisted Living. Some parts are really good, but some not so much because they don't have enough staff and the ones they have keep changing. We're bringing our own helpers during the day to make sure my mom gets her meals on time. To be fair, my mom can be a bit tough sometimes, which might make things harder. I think it's too expensive, especially since we're bringing in our own helpers. But, Bella was one of the nicer places we checked out. Overall, I'd give them a 3 1/2 stars. Nice place, friendly people, but not enough staff lately.
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Kaitlyn D
""Manager Inept, Facility Deteriorating, Yet Beautiful with Some Caring Staff""
The boss here really doesn't get it. Everything's getting worse. The place is starting to crumble. It's all about money to these corporate people. But hey, it is a nice-looking place. There are some staff members who genuinely care. They need to get more people on their team, pronto.
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Elliot
"Unfriendly Manager Sets Bad Customer Service Tone"
The boss, whose name I took out, is really bad at dealing with people. She's super rude, always defensive, and never says sorry for her mean and out-of-line responses. Sadly, her bad vibes spread around and the other workers act the same. If you're having any issues, don't think you'll get good help here. And if it involves money or understanding it, don't expect them to explain it well.
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