Assisted Living Facilities

Belmont Village Encino

3.8/5.00 - based on 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 11 months ago

"Belmont Village Encino: Exceptional Care!"

I really like Belmont Village Encino because the staff is caring, and they check in to make sure everything is okay. It's the best place for great care all around! I'm thrilled we got my mom in there!

1/5.00 Published 1 year ago

"Great Facility, but Rude Boss Treats Staff Poorly"

We visited this place a few weeks ago with my cousin. The place is really great - super clean, the workers are really friendly. We were having a great time until we saw something really sad. I was hunting for the bathroom when I heard a woman yelling at a worker in a really mean way. I asked another worker who she was and they told me she was their boss. They even said that she's always like that and they've gotten used to it. Being someone who works in HR, this really bothered me. Just wanted to share what happened with you. This place is beautiful, the workers are nice, but if this is how they're treated, I wouldn't let my family stay there. I can't imagine how they would treat my loved one who has dementia.

3/5.00 Published 2 years ago

"Belmont Village Encino: A Good Fit with Some Caveats"

The staff at Belmont Village Encino are super friendly and helpful. Every single person on the staff is great. Overall, I'd suggest this place to others, but with a few things to keep in mind. It might not be the absolute best, but for us, it's the best fit.

2/5.00 Published 5 years ago

"Poorly Managed Assisted Living Facility"

The reason we’re giving this place a 2-star review is because our family was promised services for our elderly parent that they couldn’t actually provide. We thought there’d be plenty of staff to help our father, but that’s not the case. We paid extra for ‘enhanced care,’ but when we visit, Dad is dirty, his breath smells bad, and his clothes are often grimy. The comforter on his bed hides disgustingly filthy sheets! Plus, scheduling free transportation isn’t easy. Doctor appointments are only available on specific days, and you have to book them weeks in advance. In summary, this place might be okay for independent folks, but it falls short for those who need assistance. The programs seem good for active residents, but the food is surprisingly unappealing and not very nutritious. Lots of chips, grilled cheese, hot dogs, burgers, and quesadillas – not what we expected. Even though Dad isn’t picky about food, he doesn’t like what they serve.

4/5.00 Published 5 years ago

"Great Staff but Very Expensive"

The people here are really nice. It's super, super expensive unless you're really rich. If I had the money, I might stay here myself.

4/5.00 Published 6 years ago

"Decent rooms but a bit dark. Okay facility, high price."

The rooms were alright in size, but kinda dark. The place felt kinda like home. It was alright, outside space was fine too. But, the price was a bit much, and they don't let you bring someone from outside for walks or stuff.

1/5.00 Published 6 years ago

"Frustrating Experience at Assisted Living Facility, Resulting in High Costs"

My mom stayed here, and it was pretty good at first. The Circle of Friends program they had was great but not when your family member gets sicker. Once, my mom left the building by herself and was lost for hours. Another time, they lost track of her in the facility, like it was her fault. Then, they demanded I move her to Memory Care within 4 hours, calling me in the morning and saying I need to be there by noon. I didn't have time to consider other options, so I did what they asked. This was the most unprofessional experience I've had, plus they tried to medicate her despite her doctor's advice and never responded to the doctor's calls or letters. They even made her have round-the-clock caregivers in Memory Care. There, they even dressed her in another's clothes more than once. Hard to believe, given she had caregivers all the time. Our bill for that month was a whopping 24K, three times more than what we expected to pay. I moved her out soon after. I strongly dislike this place, and wouldn't recommend it unless you somehow know your loved one won't get any sicker. All experiences vary, but for us, this was a disaster.

1/5.00 Published 6 years ago

"Unless You're Positive Their Health Won't Decline, Avoid This Place!"

My mom was in this assisted living place for a bit, and at first it was okay. Their program, Circle of Friends, was great. But when my mom's health got worse, they just couldn't handle it. She even wandered off a few times, and they didn't even know she was gone! Then they called me early one day and told me I had to move her by noon to a part of the facility called Memory Care. I was so rushed I couldn't even look for another place. To top it all off, they wanted to put her on meds our brain doctor didn't agree with. Even when the doctor tried to get in contact, they ignored him! And after we moved her to Memory Care, they made us have full-time caregivers for her. Somehow, she still ended up in someone else’s clothes. With the added caregivers, our bill came to an absurd $24,000 that month - triple what we started with. I couldn't handle it, so I moved her again. This place was a nightmare, I really hate it and I wouldn't wish it on anyone - unless you're sure your loved one's health won't get worse. Everyone's experience may vary but ours was dreadful.

5/5.00 Published 6 years ago

"Many care options, but cost could be an issue"

The facility offers many care options, but the cost might be a concern.

4/5.00 Published 7 years ago

"Mixed Feelings About Assisted Living Community"

This place was nice, but I didn't think it would work well for my mom. It was clean and friendly, but seemed older than other places we visited.

4/5.00 Published 7 years ago

"Not the Best Fit for Mom"

This place was okay, but I could tell it wouldn't be great for my mom. It was clean and really nice, but it seemed older compared to the others we looked at. The people working there were nice and willing to assist.

5/5.00 Published 7 years ago

"Belmont Village Restored My Mom's Joy and Health!"

I moved my mother to Belmont Village in Encino after her cognitive skills quickly declined. Before that, she had been living independently in Northridge for over 5 years. I had hired aides 24/7, but her condition got worse, so I moved her to another assisted living facility in the same complex, which was neglectful. I had to move her again within a month. After looking at many places, we found Belmont. If your loved one’s cognitive health is declining, Belmont is the best place. They offer 5 levels of care based on cognitive needs. Their Circle of Friends program, with daily interactive activities, helped my mom improve greatly in just 4 days! She started exercising daily after not doing it for 3 years. The staff, led by Executive Director Cynthia and Assisted Living head Elizabeth, work hard to engage my mom. They even helped her make new friends! After a month, she went from spending her days alone and watching TV to being a lively 88-year-old excited about life again. I highly recommend Belmont Village!

4/5.00 Published 7 years ago

"Smooth transition for parents; caring staff and excellent communication."

We picked Belmont because they offer great care, just what we wanted for my folks. They provide assisted living and a middle stage before memory care, all in one place. We're glad they can stay in the same community. The place is super clean, which we like. The staff is great at keeping us informed about my parents. Most of them have been there for a long time, which we appreciate because it means less change. My folks are getting used to their new home, and the staff encourages them to join activities. Though we live far, we'll visit soon. Both my husband and I had dinner there with my parents, and the food was delicious. Also, big thanks to our advisor at A Place For Mom, who helped us a lot through this process.

4/5.00 Published 7 years ago

"Spacious and Well-Maintained Senior Living with Personal Touch"

After visiting this community, I found it to be like a fancy place for older folks. It's really big and spread out. Inside, everything looks beautiful and they keep it in good shape. The people who work there seem to know the folks who live there, and the folks who live there know the staff pretty well too. I appreciate how they know everyone by name, not just by what they look like or how much help they need. For my mom, though, it didn't feel quite right. She needed a place that's smaller and where she could get more personal attention.

4/5.00 Published 7 years ago

"Luxurious and Welcoming"

After touring this community, I must say it feels like a very high-end place for seniors. The area is pretty big and spread out, but it’s well maintained and beautiful inside. The staff seems to really know the residents, and the residents seem to know the staff well too. I like that they know the residents by name, not just by face or care level. For my mother, it just didn’t seem like the right fit. She needed a smaller place with more hands-on, one-on-one interaction.

4/5.00 Published 7 years ago

"Welcoming Community with Friendly Staff and Diverse Activities."

We visited this place, and it seemed well-kept. The folks we met were nice. They had good food options and lots of things to do. However, we realized my friend would prefer a smaller spot. Still, worth checking out!

4/5.00 Published 7 years ago

"Great Visit!"

I had a really good time touring this place for my loved one. The people working there were super nice and told us everything we needed to know. They showed up on time for our appointment and answered all our questions really well. But, we decided it wasn't the right place in the end.

4/5.00 Published 7 years ago

"Consider smaller, quieter, closer options. Good food, clean facilities."

This place was bigger and louder than we wanted, and it was farther away too. But the people who greeted us were friendly, and everything looked tidy. The meals were tasty, but they didn't have the kind of rooms we wanted when we went to check it out.

4/5.00 Published 7 years ago

"Friendly Assisted Living on Ventura Blvd."

A pleasant property tucked away on bustling Ventura Blvd. The staff appeared upbeat.

5/5.00 Published 8 years ago

"Great Care, Good Meals, and Lots of Activities"

It took some effort to get my husband settled in, but he's doing pretty well now. He enjoys the meals and is happy with how they prepare and season the food. He's also involved in all the activities. The community is clean, and his room is well-kept by housekeeping. The staff are great at keeping him safe and providing the care he needs.

4/5.00 Published 8 years ago

"Not bad!"

Belmont was a bit too far for us. The place looked clean, and the folks I met were friendly. They even provide free rides and allow pets.

5/5.00 Published 8 years ago

"Great staff, clean place, lots of activities!"

I've had great interactions with the staff at Belmont. The food is decent. The place is clean and well-maintained. There are many activities to choose from. They provide various levels of care.

4/5.00 Published 8 years ago

"Looks Amazing"

I visited this assisted living community briefly, and it looked amazing. The staff seemed friendly, and I was offered a free meal, which I declined. Overall, it was a great tour.

4.5/5.00 Published 8 years ago

"Almost Perfect: A Great Choice for Mom"

Belmont Village is really close to perfect. I'm giving it a 4.5 star rating because nothing is completely perfect. My mom is very happy there, and both the community and the administration have been great to work with. She’s made lots of friends and stays as busy as she wants with all the activities they offer. Everything turned out really well, and we’re really pleased with choosing Belmont for my mom.

1/5.00 Published 8 years ago

"Belmont Encino poses risks and hazards for the elderly"

Watch out! Belmont Encino isn't what it seems. It's not safe to put your loved one in this place. My mom used to live there and their nurses clearly didn't know what they were doing. They messed up on her medicine several times, causing us to have meetings with their team and an ombudsman. Consequently, they had to cut my mom's monthly bill multiple times. Even worse, one nurse left my mom alone in her room when she was really sick. I arrived later to find her confused, shaky and barely able to stand. This wasn't like my mom at all who was normally clear-headed and walked just fine with her walker. I was really scared and took her straight to her doctor; he ended up calling 911 and she had to be rushed to Tarzana Hospital and put into their ICU. The next day, I was told she would pass away unless she was put on life-support. Thankfully, she did make it but never went back to Belmont Encino. I asked for a meeting with the staff and the ombudsman about the terrible care my mom got from their nurse on that awful day when she was so sick. The ombudsman said the nurse hadn't done her job right. But the staff didn't take any blame at all. In short, I think Belmont Encino is a harmful place for old folks. My mom's now in a different assisted care home with good care where she's always being watched. Now, I finally can sleep peacefully at night.

5/5.00 Published 8 years ago

"Belmont is perfect for mom with great activities and staff!"

My mom moved to Belmont from a board and care place. In just one week, she's done more than she did in two years there. She loves the classes, the planned outings, and the nightly movies. The dining room is like a restaurant with lots of choices! The staff has been amazing during her transition, showing care and kindness.

4/5.00 Published 8 years ago

"Refund Delayed, Dad Passed, Still No Payment"

They were supposed to give us back our money. My dad was only at the place for 3 or 4 weeks before he passed away, and that was two months ago. My mom and I have called them many times, but they still haven't paid us our money.

4.5/5.00 Published 9 years ago

"Great Care at Belmont Village!"

Belmont Village Encino is really nice. My parents went there, and my mom had a fall, but it wasn't anyone's fault. She had to go to the hospital. My dad has serious memory problems, and he was alone there while my mom was at the hospital. The staff took great care of him. The food was good, and they met all their needs. Now they're both in intensive rehab, hoping to come back to Belmont Village. They even encourage my dad to do things there. Overall, it's been a good experience.

4/5.00 Published 9 years ago

"Great Physical Therapy Mom Loves It!"

The physical therapy at Belmont Village Encino is awesome. My dad can't walk, so he can't do everything, but he's doing well. Mom's really into it and loves being involved.

4/5.00 Published 9 years ago

"Lovely Assisted Living Experience at Belmont Village"

All in all, it's a lovely place. We've had a wonderful experience. The only issue is occasional erratic service due to slight understaffing. But overall, it's been really good. The facility is consistently clean, and everyone is friendly—both staff and residents. Belmont Village is a nice community.

3/5.00 Published 9 years ago

""Decent Facility, Lacks Greenery and Adequate Staff Support""

It's a decent place, but lacks outdoor green space. There's a high number of seniors needing assistance, but not enough staff available to care for everyone.

4/5.00 Published 10 years ago

"Clean, friendly, and helpful facility for loved ones."

My family member just started living here, but everything seems pretty good. We haven't had any problems yet. The place is always clean and tidy, and the people who work here are nice and ready to lend a hand.

5/5.00 Published 11 years ago

"Loved the tour and the location is perfect"

I enjoyed the tour and love how close it is to my house. The residents seemed really happy, and the rooms looked great. I liked all the activities and the Circle of Friends program. I’m just worried she might focus on her dog and not join in for a few weeks. She’s used to a slower pace in Oregon, so I hope the nearby busy freeways and Ventura Blvd won’t stress her out.

3.5/5.00 Published 11 years ago

"Mom Thriving at Belmont Assisted Living"

My mom couldn't drive anymore, so she stayed home alone. I felt lost with so many places for seniors until I found A Place for Mom. A staff helped us by asking lots of questions. Then, she sent a list of affordable options. We visited places and revised the list together. When we stepped into Belmont, Mom knew it was perfect for her. She's happy, made new friends, and I'm relieved knowing she's well cared for.

4/5.00 Published 11 years ago

"A Great Second Home for Mom"

The staff is courteous, kind, very friendly, and helpful. The food is really good, fresh, and healthy. My mother loves it. It's her second home and much better than her first.

3/5.00 Published 11 years ago

"Encino just doesn't compare to Belmont after meeting Director"

After sitting down with the boss at Belmont Westwood, I drove over to Encino but it just didn't strike me the same way. The vibe was really different and the location just wasn't my cup of tea.

3/5.00 Published 11 years ago

"Clean Facility with Gym, but Lacks Outdoor Spaces"

Facility is clean, has a gym and some pleasant areas. However, outdoor spaces are lacking and it's not in the best part of Ventura Blvd, right near the world's busiest freeway interchange.

3/5.00 Published 11 years ago

"Mum's unfit place. Spaces only with mini-kitchens. Too cramped."

This may not suit my mum. The apartments only have small kitchens. The spaces are pretty cramped. It feels more suitable for assisted living.

Belmont Village Encino

Address
15451 Ventura Boulevard
Sherman Oaks, CA - 91403

Website

Email

Telephone
(818) 788-8870

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