Brentwood Elder Care II
Pamela H
""Unsatisfactory Care and Lack of Assistance at Living Facility""
This place was awful. They don't have staff on duty all the time. I had multiple chats with the boss about problems, but they didn't get fixed. The person looking after the residents was supposed to stay there 24 hours a day for a whole week, but they actually slept all night instead of looking after people. Because there weren't enough people working, they put adult diapers on my family member so they could go to the bathroom, since they couldn't find the bathroom at night. The workers wouldn't help my family member shower because it was too hard, so I had to come do it myself. This place wasn't safe for people with memory problems. In the end, because of all these problems, I had to move my family member out.
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Anonymous
"Highly recommend for great care and friendly staff"
The staff is really good at taking care of her needs and answering questions. The place is clean and everyone is friendly. I highly recommend it. They’re very caring and made me feel comfortable. We’ve been really happy with how helpful and great the staff is.
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Anonymous
"Mixed Experience at Brentwood Elder Care"
Brentwood Elder Care was expensive, and some things didn’t go as expected, like figuring out how to get the necessary care services for my mom. Overall, it was a positive experience—a nice place with friendly staff.
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Anonymous
"Mixed Feelings about Brentwood Elder Care"
Brentwood Elder Care was kinda pricey compared to other places. Figuring out how to get mom the care she needs wasn't smooth. Overall, it's a nice spot with friendly staff.
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Anonymous
"Mixed Feelings About Assisted Living, More Evaluation Needed"
She isn't entirely sure whether it's the right choice for her. Unfortunately, they don't have a personal room available currently. Maybe She could pay a visit to evaluate the situation. The staff we met were super nice.
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