Assisted Living Facilities

Brookdale Chanate (Memory Care Opening Summer 2018)

4.2/5.00 - based on 33 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 10 months ago

"Needs new director, but okay. Convenient, affordable, shared meals."

Needs new director, but okay. Convenient location, affordable, shared meals.

2/5.00 Published 1 year ago

"Brookdale Chanate Needs Improvement"

Our experience with Brookdale Chanate hasn't been great so far. We gave them a 2 because there's room for improvement in pretty much everything at the community.

4/5.00 Published 1 year ago

"Friendly and Caring, But Slow Response Times"

The staff is really nice to my mom and our family. They care a lot about the people who live there. But it seems like they don't have enough staff because it takes a long time for them to answer emails and calls.

4/5.00 Published 1 year ago

"Great Assisted Living Facility with Minor Issues"

My mom has lived here for a while, and it's a great place. The staff is nice, it's safe, and the food and activities are good. They're just dealing with some business hiccups like billing and scheduling, but nothing major.

4/5.00 Published 1 year ago

"Mixed Feelings About Assisted Living Facility"

The staff were mostly nice, management was great, but sometimes the caregivers were too busy to answer the call button quickly. While my mom was there, they had staffing issues and she passed away shortly after. Depending on your loved one's needs, we'd suggest this place, but make sure they can meet those needs.

4/5.00 Published 2 years ago

"Great Staff but Occasional Delays in Assistance"

We really like the staff members; they were pretty good to deal with. However, we did have a concern while our loved one was there that we saw a few times. Sometimes the staff members would not come when our loved one needed help, which is why we gave 4 stars. Overall, our loved one's needs were met pretty well.

4/5.00 Published 3 years ago

"Mixed Feelings About Food Quality at Assisted Living Facility"

We haven't seen inside the community or the meals. According to our loved one, they don't really like the food served there.

4/5.00 Published 3 years ago

"Mixed Experience at Brookdale Assisted Living"

Do your research to ensure it fits your needs. Ask questions and tour if possible. Due to Covid, visiting was limited to outside only, unpleasant in winter. We appreciated the redwood trees and rustic setting. The yard is nice. Our loved one praised the staff. His room sometimes had trash and old food, unsure if their responsibility. He disliked the food and lost weight, with limited options despite requests. We expected more independence in care, but Brookdale couldn't provide enough. We clashed with the head caregiver but liked the executive director. The main director was elusive and has left since. Covid made it challenging, but overall, our loved one felt cared for.

4.5/5.00 Published 4 years ago

"Excellent care and warm staff make Brookdale, Chanate a top choice"

My wife and I are really thankful we found Brookdale, Chanate. We were looking for the perfect place for her elderly mom, [name removed], where she could get the best care possible. There’s a lot to say about it. First, the staff at Brookdale genuinely care about the residents. When we met [name removed], she listened closely, helped us with any issues, and suggested solutions only after understanding [name removed]’s needs. The tour she gave us made us feel at ease about what life would be like at Brookdale. She was very thoughtful in helping us find a nice apartment with a deck and outdoor area so [name removed]’s little dog could get outside whenever needed. As [name removed]’s needs changed, [name removed] found a perfect spot in the memory care area, with a bright and cheerful room where she can look out at beautiful redwoods from anywhere. The staff encourage her to interact with others, and she feels right at home. When we met [name removed], the general manager, we knew we had found someone who is flexible and can solve any problem. We trust him to handle any issue and make things right. He’s been great to [name removed] and us. Working with [name removed] to create [name removed]’s personal care plan was reassuring. Her thoughtful recommendations perfectly matched needs. Her advice helped us make decisions we’re very comfortable with and that provide exactly needs. Almost everyone at Brookdale has a special, caring spirit that we didn’t see in other places. It’s a spirit of love and a focus on what’s best for [name removed]. We feel incredibly lucky.

4.5/5.00 Published 4 years ago

"Beautiful Facility, Amazing Staff, Great for My Dad"

We're really happy with the Assisted Living part of Brookdale Chanate. It's the most beautiful Assisted Living place I've ever seen, and the staff is amazing. The first thing I noticed was how pleasant it smelled, like a fancy hotel, not like an institution. We moved my Dad in right when COVID-19 shelter-in-place orders started, so we had to come earlier than planned. Even though everyone was very busy setting up new procedures, they all jumped in to help us. The director, the sales person, the wellness coordinator, the facilities person, and the maintenance supervisor who fixed an emergency issue were all wonderful. The care assistants have been friendly and efficient, helping my Dad settle in and solve problems. The other residents are nice, and my Dad says the food is too good! My Dad used to live in Southern California, so this beautiful building among the redwoods and on a hillside is a nice change for him. I’m very grateful to Brookdale Chanate for being so helpful and accommodating during such a tough time.

4.5/5.00 Published 4 years ago

"Warm and Friendly Assisted Living in Santa Rosa"

If you're looking for senior independent or assisted living in the Santa Rosa area, we had a great experience at Brookdale Chanate. The staff and residents are super warm and friendly, and the place is charming. We arrived at an outdoor patio with comfy rocking chairs. The executive director, said they would be holding barbecues there in the coming months. It will be a great spot to relax and enjoy time with friends and family. then took us to the dining room, which is lovely and looks out on a wooded area. The food was delicious, fresh, and not overcooked. Our waiter was attentive, made great suggestions, and brought our food quickly. After lunch, we went on a tour with. She is very knowledgeable and pointed out interesting things and activities to enjoy. We stopped at the library, a small meeting room, passed laundry rooms, and took two elevators to see model apartments. The one-bedroom apartments have a nice layout with a kitchen, living room, bed, bath, lots of closet space, and decks big enough to sit outside with friends.

4.5/5.00 Published 4 years ago

"Amazing Support and Care During a Tough Time at Brookdale Chanate"

I’m really grateful for all the help Brookdale Chanate gave my family during my mom’s move there. It’s incredibly hard when a family member has an accident, especially during a flu outbreak when you can’t be with them. Lisa Lomeli has been fantastic, spending a lot of time answering our questions and helping with the details. I highly recommend Brookdale Chanate for anyone needing Memory Care or Assisted Living for their loved ones.

5/5.00 Published 8 years ago

"Great tour, helpful staff, good meal choices, highly recommend."

I had a great tour. The staff was friendly and answered all our questions. They offer a lot of meal choices. I would recommend this place to other families.

5/5.00 Published 8 years ago

"A Great Fit for Temporary Care"

We were looking for a temporary place for my 102-year-old mother while we moved to Santa Rosa. Brookdale Chanate has been a great fit with its lovely space and friendly environment. Joan [] has been a fantastic guide for us. The staff is helpful and professional. The facility is clean and nice-looking. They plan appropriate activities and have a good variety of food in an attractive dining room. My mother would also like someone to organize euchre, her favorite Midwest card game. I would recommend Brookdale Chanate to anyone needing assisted living.

5/5.00 Published 8 years ago

"Brookdale Chanate and A Place for Mom are fantastic!"

We are so happy with Brookdale Chanate. The facilities, people, and care are great. We needed a spot for my mother-in-law on short notice, and they met all our needs. She's been there for two weeks and is very happy. We hope to make it a permanent home. Thanks to Brookdale and A Place for Mom for everything!

4/5.00 Published 8 years ago

"Pleasant Place with Lots to Do"

This place has plenty of stuff for residents to do, which keeps everyone busy and friendly. The workers are really friendly and good with the people who live here. The building always looks clean, at least from what I can tell. It's a nice place overall.

5/5.00 Published 9 years ago

"Brookdale Chanate is a great place for seniors"

Brookdale Chanate is a great place. The facility is beautiful. There are lots of activities for seniors. The apartments are really nice. The staff were super helpful and easy to work with. They even helped us get a discount and made moving in very easy.

4/5.00 Published 9 years ago

"Smooth transition to assisted living, caring staff, clean environment."

I haven't had big issues yet. The folks are nice and kind. The spot looks tidy and taken care of. It's tough adjusting, but it's going okay for now.

5/5.00 Published 10 years ago

"We Really Like It!"

We like it. They had to close for two weeks because of a virus, but that might not have been their fault. I highly recommend them to anyone looking for services. They always encouraged my loved one to join in activities.

5/5.00 Published 10 years ago

"Impressive and Well-Managed Place"

They’ve done a great job here so far. I’d give them 5 stars all around. I don’t have much experience with other senior communities, but I’m really impressed with what I’ve seen here.

5/5.00 Published 10 years ago

"Extremely Happy with Brookdale"

Getting our parents into Brookdale was really easy. They’ve been there for almost 2 weeks now and they love it. We would definitely pick this place again.

4/5.00 Published 10 years ago

"Welcoming Place for Seniors"

This place is really nice. The people who work here are friendly and helpful. The rooms are clean and cozy. My grandma seems happy here.

5/5.00 Published 11 years ago

"Mom loves it here"

My mom loves it here. The staff is super friendly, the place is always clean, and she feels right at home. I couldn't ask for a better place for her.

2/5.00 Published 11 years ago

"High-priced Service, Feels Like a Hospital"

The front desk service is expensive and feels like a hospital.

4/5.00 Published 11 years ago

"Ideal for improving loved ones seeking assisted living environment."

This place is really nice. It's a great choice if she gets better and decides she wants to live in a place like this.

3/5.00 Published 11 years ago

"Somewhat shabby feeling with lovely exterior but sadly cramped rooms"

It sort of seemed run-down, but didn't exactly look it. The surroundings are beautiful. However, the rooms are pretty tiny, and for some unknown reasons, it's a bit sad.

4/5.00 Published 11 years ago

"Perfect for us!"

This place is awesome! We really like it here.

4/5.00 Published 11 years ago

"Plenty of Good Options"

Really nice place with plenty of good options.

4/5.00 Published 11 years ago

"Pleasant facility, director chats."

Wow, this place is really nice! I chatted with the director a few times. My only worry is that they don't offer Memory care.

Brookdale Chanate (Memory Care Opening Summer 2018)

Address
3250 Chanate Road
Santa Rosa, CA - 95404

Website

Email

Telephone
(707) 575-7503

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