Brookdale Danville Diablo Road
Anonymous
"Closer Proximity Preferred for Assisted Living Move"
It's a nice place to live. I chose it because out of the 9 places we looked at, it was most like the place where my mom lived on her own before. But this one is 25 minutes from my house. I'm moving her to an assisted living place that's only 10 minutes away.
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Darlene
"Great Value Assisted Living with Lots of Activities!"
It felt similar to the place my mom was leaving, and it was the best value among the 9 we checked out. They have lots of fun activities for seniors. Plus, they offer rides to medical appointments three days a week, while other places only do it once a week. They also provide shopping trip rides twice a week.
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Linda A
"Better Cleanliness and Meals"
Overall, it's a 4-star place. They could improve cleanliness and meals.
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Anonymous
"Affordable and Recommendable Assisted Living Facility"
Overall, I think this place is good for anyone who needs the services they offer and if it's affordable.
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Anonymous
"Beautiful atmosphere, experienced caregivers, short-staffed with wait times"
The atmosphere is beautiful, caregivers experienced, but short-staffed causing longer wait times.
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C F
"Loved One's Apartment Placement Concerns in Beautiful Community"
The community was really nice. The only thing we didn't like was that our loved one's apartment was farther from where they serve food and have activities, and she needed to be closer.
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Anonymous
"Things are satisfactory..."
I wish she would be more social. I talked to her yesterday and let her know they offer shuttle services, which she wasn't aware of. They do encourage her to get more involved, but it's ultimately up to her. She complains about the food and says there aren't enough options. I picked this community because it's close to home and they made the best impression.
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Vanessa Baumann
"Brookdale’s Best Asset: Nancy"
I moved my friend to Brookdale and it has been awesome. The best thing about the place is Nancy. I can’t say enough good things about her. If you’re looking for a place, you should definitely visit.
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Anonymous
"Great staff and value, highly recommend."
My mother is going back to Brookdale Danville Diablo Road on Saturday. The staff was terrific there. I looked at several places, and this one seemed to have the best value. One thing that annoyed me was having to keep calling to finalize everything for my mom. I have a lot going on and wish I didn't have to follow up so much. But the staff was really good with her, especially since she doesn't like being away from me. I highly recommend this place, especially for short-term respite care. Most places don't allow stays for just 10 days, but this one does.
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Anonymous
"A Pleasant Experience at Brookdale Danville"
Our time at Brookdale Danville has been pretty good overall. While I haven't been to other facilities for comparison, the staff here is super friendly and professional. Plus, the place is always clean and well-maintained.
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AH
"Emeritus at Diablo Lodge: Mom had great care, satisfied service."
My mom had a good time at the Emeritus at Diablo Lodge. We were satisfied with the care she received and the services they provided.
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Anonymous
"Crandall's Menu Choices Not Up to Par"
Crandall's menu choices are really subpar.
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Anonymous
"Combining Two Studios in Long, Confusing Assisted Living Facility"
You can put two studios together. The hallways are long and confusing. My dad will probably get lost. The staff, who is new on the job, showed me around when I visited.
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JJH
"Inconsistent Care and Meal Options, Unprofessional Attitude"
At this assisted living place, care can be different on weekends and weekdays, and during the day or night. It makes sense that care might be slower at certain times, but the quality and how well the staff help change depending on the shift. They need to make sure everyone gives good care all the time. Sometimes when my dad needed help urgently, the staff would say rude things like, "If you keep pressing the call button, we charge more." That's not respectful at all. Also, the food choices for people who don't want the main dish don't change much. My dad likes specific foods, but he hardly ever gets something different. They should mix it up more.
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Catherine W.
"Comfort and Care for Mom's Recovery"
Diablo Lodge was really nice for my mom after her big surgery. The people who worked there were super nice and made sure she had everything she needed. Our whole family liked it a lot.
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Daughter
"Great Place for Assisted Living, Not Memory Care"
This is a great place for people who need help but don’t require memory care. My chorus performs here twice a year, so I’ve visited the community several times. It’s a two-story building that’s very well-kept. They don’t focus on memory care, but if you need some help with meals, cleaning, cooking, etc., and are still quite active, this is a good spot. My mom needed more assistance, so we had to find a different place.
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Customer
"Lovely but limited. No cooking in tiny kitchenette."
The place was really nice, but it wasn't what we were looking for. The kitchenette was too small and didn't allow us to prepare meals.
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Customer
"Assisted Living Facility Too Large, Lacks Independence for Residents"
I really liked the Director here, but the place was just too big, and my grandpa couldn't do things on his own like he wanted to.
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Customer
"Perfect Location and Available First-Floor Apartment with Patio"
This place is at the top of our list because it's close to our home. Plus, they had a one-bedroom apartment on the first floor with a patio in the back.
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