Brookdale Folsom
Anonymous
"Loved one happy at Brookdale Folsom; beautiful and friendly."
My loved one enjoys Brookdale Folsom; beautiful and friendly facility.
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Francie
"Mixed Feelings about Assisted Living Facility"
The place is really clean, and the staff are friendly. There are lots of activities my mom enjoys. She sometimes likes the food, but other times she doesn't. She doesn't need much help, so I'm not sure about the care they provide. It's a bit pricey, and the costs keep going up every year for everything rent and care. Overall, it's been okay.
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Rima
"Exceeds Expectations"
This place went above and beyond our expectations. The staff is super friendly and helpful. The caregivers are fantastic, caring, and respectful. The office team is easy to work with, and the meals are fantastic with lots of options. I'd totally recommend it to family and friends.
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anonymous
"Mixed Bag of Caregivers at Assisted Living Community"
It’s a pretty nice place, but there’s room for improvement. Some of the caregivers are amazing, while others aren’t as great.
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Anonymous
"**"Clean but needs better tenant activity monitoring."**"
The facility is pretty nice and clean. They should pay more attention to what the tenants are doing, or not doing.
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anonymous
"Decent Facility, But Seemed Disorganized During Renovations"
I visited Brookdale Folsom and I thought the place was nice. They were fixing up some parts, which makes sense because all places need to do that sometimes. It seemed like they weren’t all the way ready for visitors and a bit all over the place. But the woman showing me around was super nice and knew a lot of stuff that was good to know.
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anonymous
"High Bills and Neglectful Care at Brookdale Folsom"
We only gave Brookdale Folsom a single star because of the financial aspects. We originally thought the bill would be a certain amount for our family member, but the first bill was double our expectations. Even worse, the second bill was way higher than the first. It felt like they tricked us and there is potential of fraud. Additionally, the memory care unit doesn't seem to give enough attention to the residents. When we visit, we often hear residents saying they are hungry or thirsty with no one addressing their needs. Meanwhile, the assisted living section always has a table full of snacks and drinks.
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P.F.
"Great place with good staff and dog-friendly environment."
Brookdale Folsom is currently remodeling, so I’m not sure how things like meals, dining, and activities are when everything is normal. From what I see now, these are about a 4 out of 5, and we are quite happy. We like that they allow dogs and that the staff works hard. My loved one's apartment comes with weekly housekeeping services, and the staff also washes their personal laundry and linens, which I appreciate. The one-bedroom, one-bathroom unit is a good size. Overall, I would recommend Brookdale Folsom to others.
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Anonymous
"Review: Overcrowded Elevators and Poor Organization at Facility"
This place could be better arranged. It has too many apartments, so the elevators can get really packed, particularly around meal times.
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Anonymous
"Feels like home with great care and activities"
My mom was used to living in a big house with lots of land, so this move wasn't easy. But the minute she arrived, she felt right at home. I love that there’s a hospital right across the street. When she fell, the staff called an ambulance right away, and it arrived within minutes. If she’d been home, it could’ve been worse. The staff is amazing, and they communicate really well with me. She enjoys the food, crafts, and games. She also loves going outside for fresh air. They keep the doors open for sunlight. When my mom was there, they were updating the building, but they kept everything clean and safe. My mom looked great and felt like she was at home. I highly recommend them.
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Anonymous
"Friendly Community with Caring Staff"
This is a nice community with friendly staff. I like the staff who work on the Memory Care side. I get to talk with them when I visit. My mom has a small room and gets help from the staff.
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Anonymous
"Wonderful staff and clean, lovely place for loved ones"
The staff and caregivers are great with my mother-in-law. They are very helpful, and I think they do a really good job. The place is clean and nice.
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Anonymous
"Mom Thrives in New Environment!"
My mom is really enjoying her new living place. The staff has been super helpful, and she's adjusted well. The location is convenient for her, and she's getting all the assistance she needs. The food looks good, but there could be more options. I appreciate that they plan activities based on her mobility.
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Anonymous
"Fantastic Assisted Living with Delicious Meals and Fun Activities!"
The food here is really good. The cook knows how to change things to make sure everyone likes what they eat. They have lots of different things to do every week, like my mom's favorite, bingo. I think this place is great and would tell my family and friends about it.
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Anonymous
"Super Clean and Enjoyable Place"
Brookdale Folsom is super clean. My loved one stays there and tells me it’s a great place. He really enjoys it, and I can’t think of anything that needs to be better.
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Anonymous
"Friendly and Communicative Staff"
Our time at Brookdale Folsom has been great. The staff is nice and professional, and I really like how they keep in touch with families. They always let us know right away if there’s a problem. The place is clean and well-kept, and I think they take good care of the residents.”
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Anonymous
"Highly recommend this clean and friendly facility"
Brookdale Folsom was fantastic. The place was really clean, and the staff was friendly. Overall, it was a great experience with no complaints. I would highly recommend them.
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Anonymous
"Highly Impressed"
It really impressed me and my brother that everyone there knows the residents—not just the medical staff. They make sure to keep them active and offer lots of things to do.
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Anonymous
"Smooth Sailing at the Assisted Living Facility!"
My family member hasn't been here for too long, but everything seems to be going great! The place looks nice and clean, and the workers are friendly and helpful. My family member seems really happy here!
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Anonymous
"They’ve been awesome!"
The folks at Brookdale Folsom have been awesome. Everyone is super nice and friendly, and the place is really clean and well-kept. I’m still helping my mom get used to her new home, which has been a bit tough, but Brookdale Folsom is doing a fantastic job.
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Family Member
"Beautiful facility with great looks, definitely a top choice"
This place was really beautiful, and we loved how it looked. It was definitely one of our top choices. We only took a tour, so we don’t know much about the care and activities, but it seemed very nice.
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Loved One
"Very impressed with staff, activities, and food!"
We've been really impressed with how friendly and attentive the staff are. It's been a very positive experience! The activities are engaging, and there's a full-time activities director. We've seen some of the crafts residents have made and noticed many residents up and about. On Friday afternoons, they have a 'happy hour' with at least 25 residents attending. The community feels cozy, like being in someone's living room. We've eaten there several times and were very impressed with the food! They're updating and repainting the common areas, which were already nice. The walls are clean and well-maintained. The rooms are a bit small, but overall, it's been a great experience!
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Anonymous
"Proximity to Medical Care & Friendly Staff, but No Weekend Transportation"
This place has its advantages, like being super close to medical care - there's some right down the street. The staff and big boss are friendly, too. There's a neat setup where folks can walk round and round both inside and outside without getting turned around. On the negative side, there's no rides for residents on the weekends. Even though they have religious stuff happening right there, they don't provide a ride to church on Sundays. Starting this month, they're going to be doing some serious remodeling. It's in a good spot, but we didn't want to stick our mom in the middle of all that fixing up.
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Anonymous
"Decent Facility, but Small Room and Far from Home"
Good place yet the single room is too tiny. The bathroom lacks a counter near the sink. It'd require some sort of storage in the bathroom. It's also way far from my house.
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Daughter
"Excellent Staff, Yet Dated and Somber Atmosphere"
I wasn't thrilled with this place. It kind of had a gloomy atmosphere. The folks working there were super nice, and the building is kinda dated. Walking in, it just gave me this vibe of being a location where people just come to pass their time before life ends. But I gotta clarify, that's no reflection on the staff at all. They were nice, personable, and welcoming. They showed me around and even followed up afterwards. However, it just didn't feel like a place I'd want to have my mom live.
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Customer
"“Friendly staff & informative tour.”"
Great tour! The staff was friendly and the facility looked nice. I’ll use the nurse evaluation to figure out what extra services my Mom might need, so I can know the total cost.
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Customer
"Studio $3100 + Care Levels; $500 Refundable Deposit"
The studio costs $3100 plus care. Care levels are: $525, $775, $1025, $1275, and $1500. We probably need the $1025 level per nurse. Our appointment with the director on Monday was excellent, and we left a $500 refundable deposit.
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Customer
"“Caring, Beautiful Assisted Living”"
Wow, this place is beautiful! The rooms are nice, and everything is well looked after. The staff really cares about the residents. There are lots of fun activities and special events. When new residents arrive, they have a program to help them get oriented. The staff-to-resident ratio seems good, about 1 to 6-8.
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Customer
"Super Friendly and Nice Place!"
Wow, this place is really nice! The staff is super friendly and always ready to help. Only thing is, it might be too expensive for us.
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