Brookdale Garden Grove
Brenda D
"Mixed feelings: Good for independent living, lacking in memory care."
My parents could stay together because they had memory care and independent living options. They liked that it was close to stores. But other places with the same price offer better care from more professional and competent staff. I wouldn't suggest it for memory care, but it's still okay for independent living.
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Anonymous
"Great Place for Independent Living with Room for Improvement"
Overall, I'm thankful to have found this place with your help. My family member is very happy there and thrilled that she could afford her own room with a kitty! She has made new friends, something she hasn't done in years. We just hope they get a new bus driver and wish they had a pool. The place offers several movie nights, religious gatherings, and fun classes which my loved one enjoys a lot. The food is plentiful and residents love it!
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TM
"Brookdale falls short for independent living."
Brookdale wasn't a great choice for living on your own.
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Anonymous
"Caring and Active Community at Brookdale Garden Grove"
Our experience with Brookdale Garden Grove has been really positive. The staff here genuinely care for the residents and provide them with good services. The staff communicate well with our family. Residents get three meals daily with options to pick from. The community offers bus trips, church services, exercise programs, crafts, and more activities for residents to enjoy.
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Pamela A
"Brookdale Garden Grove: Excellent Staff and Value"
The activities director has been sick a lot, so there haven’t been many activities. The food needs improvement. The new director replaced the old one, but the everyday staff is excellent and helpful. My loved one got $1000 off for the first 6 months, which was great. Overall, Brookdale Garden Grove does an awesome job.
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Brenda D
"Brookdale Garden Grove: Caring Staff, Room for Improvement"
At Brookdale Garden Grove, they handled my mom's colostomy bag well. Staff is great, but more are needed.
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Zena
"Friendly Staff and Recommendable Community"
We really like the staff because they are very nice to the residents, and we would suggest this community to other families.
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anonymous
"Great Place, Needs Better Food Variety"
We picked Brookdale Garden Grove because it was the cleanest and had the best price. The food was really good at first, but now it's not as good. They serve salad or fish every day at lunch, so I think they should have more choices. Overall, I am very happy with our experience and think it's a good place. I would recommend it to others.
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anonymous
"Navigating Staffing Challenges in Assisted Living"
We suggest this place to other families, but be ready to collaborate with the community during staffing challenges.
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Anonymous
"Affordable Option Needed"
The place cost more than we could handle.
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Anonymous
""
The building and rooms seem nice. The staff is friendly and helpful. Unfortunately the community fee is too expensive.
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Anonymous
"Highly Recommend for Loved Ones"
I really recommend this place for families looking for a spot for their loved ones. The staff was super helpful and explained everything to me. They have a support group for Alzheimer’s, lots of activities, and a nice dining area. From what I saw, there are many options. The staff takes residents on outings like movies and restaurants. They also have transportation for doctor’s appointments.
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Anonymous
"The room is one price, everything else is extra"
I visited this assisted living facility while searching for a place for my loved one. It felt like our time might have been wasted. Initially, they told me the room had a fixed price, but then everything else seemed to come with additional costs. I wish they had been more straightforward from the start. The person who gave me the tour was knowledgeable and nice, though. The facility looked better than some others, but there was a significant price difference.
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Anonymous
"Thrilled with husband's progress; great staff, lovely community."
My husband is doing so well here, and it makes me very happy. He's getting along with others, joining activities, and enjoying himself. He really likes the food too. The staff is super nice and helpful, and the place itself is really nice and clean. I wasn't planning on choosing this place, but they had a special offer, and it was too good to pass up, even though it's farther away than I wanted.
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Anonymous
"The Perfect Place for My Friend"
Everything here is great, and I think it's perfect for my friend. It's much better for her than staying at home. She’s around more people, and they make sure she gets to the dining room for meals. The location is super convenient, just down the street from me.
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Anonymous
"My Walk-In Visit Experience"
When I visited the community, the staff set up a tour for me even though I was a walk-in. They were very accommodating with their time. The community seemed good, and the staff were friendly from what I saw. However, I noticed the community was located at a busy intersection with lots of noise and lights. Even though the tour guide wasn’t there, I saw enough to decide this wasn’t the right fit.
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Anonymous
"Affordable, Friendly Assisted Living"
Mom really enjoys this place. The people who live here are friendly and appear happy. It's more affordable, and even though it's a bit older, it's clean. Definitely worth considering.
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Anonymous
"Beautiful, friendly, but a bit too expensive"
We toured this community for my mother, and it was great. The staff was super friendly and answered all our questions. The place was beautiful and really well kept. Unfortunately, it was a bit pricey and not within our budget. We chose another place, but this one is a great option if you can afford it.
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Anonymous
""Pleasurable Tour of Clean, Well-Staffed Memory Care Facility""
We visited this place and liked the employees. We wanted a place with memory care for my mom. I think others should consider this place too based on what we saw during our visit. The place was clean and well-kept.
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Anonymous
"Fantastic Place for My Parents!!"
I'm so happy with the experience my parents have had here. I was in a rush to find a place for them, and this facility really helped me out and made things easier. I love their excellent medicine management and organization skills. It's really important that my parents take their medicine on time, and the staff has been great at making sure this happens. My parents say they feel like they're on vacation because of all the amenities, the amazing chef, and the laundry services. Overall, it's an amazing place!
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Anonymous
"A Helpful and Honest Tour"
The tour was great, and we got all the information, pricing, and assessment we needed. Unfortunately, they couldn't accept my father-in-law because he required more care.
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Anonymous
"Pleasant Assisted Living"
Overall, our experience at Brookdale Garden Grove has been really good! My loved one is having a great time there. The staff is friendly and professional, the place is clean, and they organize fun activities and serve good food. The only downside is some billing issues that haven't been easy to resolve.
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Anonymous
"Bringing Joy to Life"
My son is thriving in this community. He enjoys it a lot. Whenever we pick him up, he's always happy. There are plenty of activities to keep him engaged. He really likes the meals, and the chef has taken the time to get to know him and address his needs. The staff is very friendly, and supervision is readily available.
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Not thrilled
"Poor Value for High Cost Assisted Living Facility"
My mom lived here for a half-decade. When she first moved in, the place was under different management and I think it was much better then. Every new year, every resident's rent goes up by about $200-$250, regardless of anything else. This means that after just two years, you're gonna be dishing out an extra $500 each month on average. That might be fine if you were getting better service or got extra facilities for the increased money, but you're not. The employees are alright, but they aren't great when it comes to keeping rooms spotless or doing laundry. They even lose stuff and act like it's not a big deal. Moreover, the place isn't staffed enough. Only around 6 or 7 workers are there to take care of nearly 120 residents from morning till late afternoon on weekdays. The food is plain bad. What's supposed to be hot often arrives cold or just at room temperature. That's a pretty big letdown considering the hefty price tag of living here. Recently, we moved my mom to another place. Her meals are better there, the care is superior, and the place is cleaner. Plus, she's saving about $275 every month compared to the costs at the previous facility. To make it even better, her rate is fixed for life there. I'd recommend that you explore a lot more places and see what they offer for the money before deciding on this one. It tends to be a lot less appealing once your parent has been there for a while and you know the score. The one silver lining is the residents; they're really nice. But, I would only suggest this place for someone who doesn't need much help and has deep pockets.
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KarenM
"Great staff, food, and spacious apartments!"
My father recently moved to Brookdale Garden Grove and already feels better about leaving his home. The staff is amazing, and my dad says the food is very good. After being in rehab, he was worried he’d never enjoy food again. I’d even want to live there myself! It’s a great location with a beautiful patio and fountain. The studio apartment is very spacious.
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Rebekah
"Brookdale Garden Grove Memory Care is fantastic!"
Brookdale in Garden Grove, CA Memory Care is amazing! The Director, Violet, has been so helpful to us and all the residents. Carol Ann, who looks after the Memory Care unit, is so patient and kind, along with her team. Miguel and Joel always go out of their way to help! Thank you for making this new season in our lives and Marilyn’s an easy and wonderful transition!
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Mary Lorenzetti
"Highly recommend Brookdale Garden Grove for its warm atmosphere"
My sister and I visited many assisted living places before. We knew we had found the right spot for our mom when we saw how happy and welcoming the residents were. Libby and the whole staff were really helpful and friendly. The facility felt cozy, and the warm smiles from everyone made us smile too. The rooms and common areas were nice, and we especially liked the bright, cheerful dining area. Brookdale Garden Grove was one of the last places we visited, and my mom is excited to move in soon. I highly recommend this place to other families. We had my mom at another facility for four years, but it didn’t have the cozy, welcoming feel of Brookdale Garden Grove. We’re very happy with our choice.
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Anonymous
"Needs Improvement in Cleanliness and Staff Sensitivity"
Brookdale's doing alright for my husband right now. However, I wish the staff would show more care and patience towards him. More cleanliness is required as well. There are times when we visit him and his room's a mess- I end up having to clean it. This puzzles me because there's dedicated housekeeping staff in the community. It doesn't really feel like a warm, caring environment. I also believe the employees could benefit from some training in showing empathy when dealing with elderly residents.
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Anonymous
"We love Brookdale, it's amazing!"
Brookdale is amazing, we love it here! If five stars is the highest, they definitely deserve it.
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Anonymous
"Fair Price, Community Fee Issue, Mom's Health a Concern"
The price seems alright. But, I'm struggling with the one-time community cost. However, my mom's bad health is what's really troubling.
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Anonymous
"Friendly Assisted Living with Room for Improvement"
My mom just started at Brookdale Garden Grove a few days ago. One thing they could improve is giving us more information upfront. We didn't know what questions to ask, which made it challenging to learn what we needed. Apart from that, it's a great place. The director is fantastic, and everyone has been super friendly and welcoming to my mom.
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Anonymous
"Great Place with Excellent Food and Service"
They’re doing great. I’d give them a high rating. Everything is good. The food is also really good and deserves a high rating too.
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Anonymous
"We Love Brookdale Garden Grove!"
We love Brookdale Garden Grove. We haven't found any problems. It’s been a great experience. Everything is going well. This is a wonderful community. It’s very clean, and everyone is friendly.
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Anonymous
"Great care and attention for all residents"
Overall, it's been a great experience and still is. They take excellent care of my loved one. They give each senior attention and help them whenever needed. I have no complaints.
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Anonymous
"Pretty Good Experience, Brother is Happy"
All in all, it turned out pretty good. They really helped make everything smoother when we moved. The people who work here are kind and my brother really enjoys it being here.
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SteveC
"Caring Staff and Clean Facility Help Dad Thrive"
The people here were really caring, both to me while I was looking for a place for my dad and to my dad as a resident. I liked their approach to memory care, which is more about joining the patient's journey rather than trying to change them. The memory care wing is new and very clean. The staff is kind and patient, and my dad seems to be thriving at this facility.
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Family Member
"Moved due to inadequate care, not the best experience."
We stayed there for some time. It was beautiful and the folks were friendly, but the care wasn't up to par. She wasn't given the care she required there. We ended up relocating, it wasn't the most pleasant experience I've had.
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Anonymous
"Fantastic Welcoming and Helpful Staff"
They did a fantastic job welcoming us. When we arrived for check-in, they had a board with our family name. Their Christmas celebration this month was also awesome. They've been very helpful in getting us accustomed to the facility. However, my only complaint is that my grandmother feels she isn't getting enough food. When she raised this concern, they weren't very nice about it.
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Michelle Earixson-Lamothe
"Thank You, Emeritus, for Making My Mom's Life Happy!"
I really love Emeritus! I only wish I had moved my mom, there sooner. Everyone, from the kitchen staff to the director, treats her like family. Every day when I talk to her, she’s excited about something happening, whether it’s going out with her friends or joining an exercise class. Thank you for making her life so happy!
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Anonymous
"Convenient Location, Decent Care, Communication Improvement Needed"
This place is okay. They help my grandma with everything she needs like getting out of bed and eating with others. She really needs the help since she can't move much on her own right now. But it's kind of annoying that there's no easy way for her to call for help when she needs it. My mom has to stay on top of things. For what we pay, the care is alright. I checked out a bunch of other places, and they could have more staff. My mom chose it because it's close to our house.
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Loved one
"Friendly staff made moving in easy and pleasant!"
We’re very happy with Emeritus at Garden Manor! It’s a beautiful place, and the staff is super friendly. They made moving in easy and went out of their way to help us. They even stayed late to make sure everything was ready the night she arrived!
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sllymom
"Great Place with Caring, Friendly Staff"
Everyone here is very kind and friendly. When my Grandma moved in, they continued to be caring and welcoming. I would definitely suggest checking out this place if you're looking for assisted living.
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Family Member
"So Happy with Emeritus!"
I am super happy with Emeritus. After checking out a few places, this one was the best fit for my mom. The location is awesome: close to family and major hospitals, which is really comforting. It’s very affordable for everything they offer. The care services are great, it’s very clean, and the staff is amazing. When we visited, they talked directly to my mom, not just to me, which other places didn’t do. They considered her wants, needs, and preferences. It’s pet-friendly, has open courtyards, and big windows, so the atmosphere is really nice. The residents seem genuinely happy, everyone is friendly, and the whole place feels welcoming. The food is very good too. My mom can have tea and a snack in the afternoon, just like she likes. The only issue is the lack of parking. Overall, I couldn’t be happier with Emeritus!
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Anonymous
"Dissatisfied Review: Would Not Recommend This Facility or Company"
This place is awful, especially the food. It's nothing but salty, preserved, processed stuff. They don't offer anything specific for diabetics, instead, they just serve smaller portions. I wouldn't advise anyone to choose this facility or deal with this company.
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Sllymomof2
"Great Place for Assisted Living"
Emeritus has a friendly and warm atmosphere. All the workers and residents are nice. This helped me choose this place. After my Grandma moved in, everyone stayed friendly and warm. There are lots of activities and the food is good. I highly recommend Emeritus to anyone looking for assisted living.
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Anonymous
"Great First Impressions at This Community"
My loved one has only been here for a short time. The place is very clean. The staff is super friendly. So far, it's worth the money. There are plenty of activities and a good variety.
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Anonymous
"Caring Staff and Activities"
The staff here is super kind and caring. I've heard the food is good, but I haven't tried it yet. The only downside is limited parking. They offer lots of activities for residents, which is great.
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Anonymous
"We're Happy Here"
Our family member is getting rehab at Brookdale Fountaingrove. It's a really nice and clean place. The staff is super caring and pays attention to their needs. They're easy to talk to and always keep me updated about their well-being. Our loved one is in the skilled nursing section, receiving physical therapy. We're still figuring out the best fit for their future needs.
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Mandy
"Everything is fantastic! Great staff and comparable prices."
Everything is fantastic! I can’t think of anything to fix. They’re doing a great job, and everything is going well. The cost is similar to other places nearby. We really loved the staff—they’re so friendly and welcoming, which was perfect for us.
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Anonymous
"A Caring Gem"
The staff at Garden Manor has been amazing. They helped us find the right fit for my dad, from assisted living to the memory care unit. Each step was made easier by their caring approach.
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Anonymous
"Clean and Friendly, But Needs More Caretakers"
I really liked how clean and friendly the place was. Honestly, I think they could use more caretakers because sometimes there weren't enough to help everyone who needed it. But the staff is really nice and always ready to help.
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Happy Daughter
"Nice place with great care, but laundry needs improvement."
The meals are pretty good, and housekeeping is nice. There are some issues with laundry; sometimes it’s forgotten or mixed up, but overall everything is good. They offer lots of activities like games, exercise, movies, and weekly outings to the grocery store and library. They also go out to lunch and have special trips, like to apple country this month. My mom receives great care, and the place is well-kept and bright.
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Jan
"Amazing care, friendly staff, lots of activities, and safe."
They're amazing! Everything is great. The people, care, and cleanliness are fantastic. There are lots of activities like painting, bingo, Yahtzee, and outings to Wal-Mart, casinos, and more. The meals are great too. I liked that it's not too big, everyone is friendly, and the setup with the courtyard and rooms is perfect. I felt it was safe for my sister, and she's doing well there.
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Moved
"Memory Care Not Available, Had to Relocate Loved One"
This place was pretty nice. People were helpful, but they couldn't take care of my mom's memory needs. When we moved her in, she was fine in independent living. But suddenly, after just a couple of days, they said she needed memory care. It seemed weird because she'd been doing fine on her own for years. I knew she'd eventually need more help, but they couldn't handle her there. Since they didn't have memory care ready, we had to find another place for her.
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Charlie Beck
"Decent Facility with Friendly Staff and Tasty Food"
My mom and I visited this place, but we ended up choosing Emeritus because they had one-bedroom options, which my mom preferred over studios. The staff here was really nice, and we even had lunch during our visit, which was also really nice. The food they served was good too.
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Customer
"Great facility, but too pricey for our budget"
The facility is wonderful, but it's just too expensive for us.
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Pam
"Wonderful Community with Great Activities"
The Emeritus is an awesome place. I was really impressed by everyone there. They have lots of activities, and not all of them are on the property. They even take residents off-site for some activities. Recently, they went to the first lighthouse built in California and had a picnic there. The staff and residents try to learn about new residents to make them feel welcome. We’re sad my mom can’t stay because she needs more care. I highly recommend Emeritus to anyone.
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Customer
"Warm, welcoming assisted living, great staff, ongoing renovations, delicious food."
This place is kinda old, but they're fixing it up. It feels cozy and nice. The people living there seemed really happy. The staff have been working there for a long time! When I was there, lunch smelled really good. They had this salad bar called Rudy's. Libby was really nice, friendly, and helpful. If you need a break in the future, it's $150 a day with a minimum stay of one week.
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Customer
"Waiting for our perfect one-bedroom at this favorite place!"
We're on the waiting list for a one-bedroom apartment, and everything is falling into place. The 515 square feet space is perfect for us!
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Customer
"Pleasant and Budget-Friendly Visit"
I went to visit the assisted living facility. It seemed nice and maybe affordable.
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Customer
"Pleasant place, might choose it"
The facility was nice. Staff were friendly and helpful. Rooms were clean and spacious. Activities seemed fun. Will consider for future.
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Customer
"Possible Choice with Larger Rooms and Great Staff"
This place may work for some. Bigger rooms cost more. They have a "kitchenette" with just a sink. The staff is very friendly and they do a great job following up. However, I found better options at four different places. But overall, not a bad place.
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Customer
"Mom's Favorite: This and Vista Del Mar"
My mom likes this place and Vista Del Mar.
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Customer
"Impressive community; comfortable potential for our loved one."
We went to see the assisted living place and talked to the boss lady about it. We really liked what we saw, and I think our grandma would feel happy living there.
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Customer
"Assisted living lacks pool and peers, nice room though."
I visited this place yesterday, and the room they showed me was pretty nice, especially the roll-in shower. But I was kinda bummed out because there's no pool here or nearby, and I didn't see many people my age around.
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Customer
"Budget-friendly assisted living with friendly staff, overall pleasant experience."
The place was cool, with really nice folks. And it didn't cost too much.
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