Brookdale Red Bluff
Anonymous
"Helpful, caring staff; need mixed-gender medical assistance"
Staff are helpful and caring; mixed-gender medical staff needed for comfort.
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Ann S
"Terrible Care and Conditions at Local Assisted Living Facility"
I'd give this place a big zero in everything! My Uncle got really bad care here. The staff was mean and didn't pay attention. They let bad stuff happen at this place. Soon after we settled him in, they shut down for months because of COVID. The first time I saw him after, I was shocked at how he looked. He was super skinny, not taken care of, and in terrible health. I took him out of there right away and moved him to [community
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Jeff
"Mixed experience due to pandemic; better for mobile seniors."
The place looked nice and the staff were friendly at first. We were glad they had different levels of care for my mom. But, COVID made things tough. There weren't enough staff, and care services went down. Moving from a private room to a shared one was hard for my mom as her health got worse. She stayed in both the memory care and regular units. It might be great for seniors who can move around easily, but the memory care side didn't have enough supervision, especially during COVID. Also, in the memory care unit, people would often go into the wrong rooms, bothering my mom because she has dementia.
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Lorin
"Positive Overall Experience at Assisted Living Facility"
It was a good experience overall!
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Anonymous
"Assisted Living Community Faces Staff Shortages During Pandemic"
This place is pretty nice, but because of the pandemic, they're having trouble with having enough staff. They can't check on the residents as often as they should. But honestly, it seems like this is a problem everywhere because of the pandemic. They're willing to listen to any questions or worries our family has about our loved one.
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Ann
"Great Experience!"
Our loved one usually complains about meals, but at Lassen House, they've been wonderful!
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Anonymous
"Friendly, Clean Assisted Living Tour"
I had a nice tour of this place. The staff was friendly and the community was clean and fancy. They made sure to help us in every way. Overall, it was a good experience.
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Anonymous
"Friendly and Caring, but Meals and Communication Could Improve"
The staff here are incredibly friendly and caring! One area where they could get better is the food. The meals aren’t always up to par, and for the senior residents, this is something they look forward to every day. They could also work on their internal communication because sometimes things don’t get done as planned. Even so, the staff are very kind and really put in a lot of effort. There's room for improvement, especially with the food, but overall, things are going well.
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Bob
"Friendly staff, good food, and reasonable prices."
So far, they are doing quite well. The staff is very friendly. They offer activities, but she hasn’t joined in much yet. She loves the food. The pricing is very reasonable compared to the Bay Area. We are very satisfied with no complaints so far. This place came highly recommended and has a good reputation locally.
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Family Member
"Settled and Happy Community with Room for Improvement"
This place was on the pricey side, but they offer a lot. The people who live there seemed really content and happy. They were very attentive and knew what they were doing; I learned a bunch from them. The activities weren't as active as we'd hoped, and seemed more for the ladies. What I saw was pretty good, their efforts to make it feel like home were great. It felt comfortable and looked beautiful. The food wasn't amazing, it was bland and not very salty, sometimes it looked good and sometimes not so much. I did appreciate having at least two options to choose from.
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