Assisted Living Facilities

Brookdale San Marcos

4.2/5.00 - based on 51 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 8 months ago

"Caring Assisted Living for Mom"

They really looked after my mom well. I chose this place because the hospital insisted on a full-time nursing facility. I'd recommend it.

3/5.00 Published 10 months ago

"1"

Certainly! Here's a revised version of the review in 8th-grade level American English: "The interview went well, but after my sister moved in, communication fell apart. They promised a facility tour, but no one showed up. Housekeeping was absent for two weeks until I found them in the hallway. Her room's heat was a problem for over a month, and they couldn't fix it. Despite paying for two-person assistance, she mostly gets help from just one person. The food portions are small, and when she asked for more, they said "no." Her personal care bill was $1700 more than expected. We're frustrated by the lack of explanation. Although she likes the facility overall, we're concerned about these issues. Beware of moving in on weekends!" (#search_web(query="assisted living facilities review")) And here's a concise headline for the review: **"Mixed Experience at Assisted Living Facility"**¹. Source: Conversation with Bing, 5/10/2024 (1) . https://bing.com/search?q=assisted+living+facilities+review. (2) Golden Haven Retirement Homes Inc.. http://goldenhavenretirementhomes.weebly.com/. (3) Friendlycare Foundation. https://www.friendlycarefoundation.com/. (4) Riemon Haven's Homecare Nursing Home. https://riemoncare.wixsite.com/rhhc. (5) Find The Best Assisted Living Facilities Near You In 2024 - Forbes. https://www.forbes.com/health/senior-living/how-to-find-the-best-assisted-living-facility/. (6) Assisted Living and Senior Care Reviews. https://www.senioradvisor.com/. (7) 10 Best Assisted Living Reviewed by Buyers in 2024 - ConsumerAffairs. https://www.consumeraffairs.com/assisted-living/. (8) How To Find The Best Senior Living Communities - Forbes. https://www.forbes.com/health/senior-living/best-senior-living/. (9) en.wikipedia.org. https://en.wikipedia.org/wiki/Assisted_living.

2/5.00 Published 1 year ago

"Mixed Quality and Communication at Assisted Living"

Some of the staff are pretty good, like a 4 out of 5, but others are more like a 2. The care services are a mix—some good, some not so much. We recently got a new person for activities, so it’s too early to judge. However, finding the activity spots is tough, and they don’t communicate well about upcoming events.

2/5.00 Published 1 year ago

"Assisted Living Facility Falls Short, Considering Alternatives"

My mom moved in four months back. At first, everything seemed okay. But lately, it's been going downhill. Simple problems like a broken toilet seat and useless vertical blinds haven't been fixed despite asking many times. There were even floods and a fire. And now, they're raising the prices to cover it. Some staff who've been there a while have left. Plus, they stopped providing transportation for shopping or groceries. The food options in the dining room got limited. Mom's eager to leave, and honestly, I don't blame her. We're checking out other places. It's just really disappointing.

4/5.00 Published 1 year ago

"Affordable, clean, convenient for dog and proximity"

Nice, affordable, clean area. Chose for 1st floor access and dog-friendly environment.

4/5.00 Published 1 year ago

"Assisted Living Resident Enjoys Food, Seeks More Weekend Activities"

I’ve lived here for 13 years. I like it, but weekends are boring. Lately, the food’s been great. The chef plans to add Indonesian dishes for some spice, which is exciting.

4/5.00 Published 1 year ago

"Friendly Assisted Living with Quality Staff"

It's a nice place to live with really friendly people. There's a bit of tension among the residents, but the staff members are genuinely good. I used to run my own business, so I recognize quality employees when I see them.

4/5.00 Published 1 year ago

"Mixed Feelings about Assisted Living Facility"

I've been living here for about 2 years. Some things are good, and some aren't so good. Some of the staff are nice, but others I'm not too fond of. I guess that's how it is anywhere you go. The food is good for you, but it could be more interesting with more choices.

4/5.00 Published 1 year ago

"Resident's Assistance with Review at Brookdale San Marcos"

A resident received help to write a review but didn't add more details about Brookdale San Marcos. The assistance was provided by Resident Programs Coordinator.

4/5.00 Published 6 years ago

"Spacious apartment with great amenities."

Spacious apartment with full kitchen and storage. Pleasant courtyard, good activities. Clean, licensed assisted living care.

5/5.00 Published 7 years ago

"Friendly Tour and Great Care Options"

We enjoyed the tour and found the staff to be nice and friendly. We wanted to make sure they were trained to meet my dad's needs. The community is clean and well-kept. We recommend other families visit to see if they can help with their loved one's needs.

3/5.00 Published 7 years ago

"Not As Welcoming And A Bit Costly For Us"

The visit was alright. The place was neat and tidy. But the workers weren't as warm or inviting as some other places we'd been to. They did help us by answering all our queries. However, the cost was a bit too high for what we need.

4.5/5.00 Published 7 years ago

"Amazing staff and clean facility!"

This place is super clean and the people are awesome! The staff is amazing and always make sure my mom is safe. My mom’s recovery is going better than I ever thought it would. She can live comfortably at this Brookdale location!

3/5.00 Published 7 years ago

"Clean Place With Nice Staff, But Just Okay Overall"

I visited Brookdale in San Marcos and was pretty okay with it. It was spotless, and the folks who showed us around, plus the rest of the staff, were really nice.

3.5/5.00 Published 7 years ago

"Mixed Impressions During My Community Visit"

I had lunch at this community during our tour, and the food was good. The people I met were nice. However, when I looked at the apartment, it seemed dark and didn't impress me as much as the community I ultimately chose.

5/5.00 Published 7 years ago

"Outstanding Care and Value"

We are really happy with the care here. The staff is excellent, and the director is outstanding. We like that the room price won't go up. The meals are great with lots of variety. They offer activities, and our loved one is just moving in. We recommend this place for its great value and care.

5/5.00 Published 7 years ago

"Fell in Love at First Visit!"

My mom absolutely loves this place! We had tours with a few other communities, but when we visited Brookdale San Marcos, she fell in love right away. They have lots of activities and social events. Every time I pick her up, she says she needs to get back because there's always something fun happening! The food is amazing! They have a menu with lots of choices, and if you don't like what's on it, they'll make you something special. There's always someone in the dining room, just like a restaurant. When I move into a senior community, I want it to be just like this!

5/5.00 Published 7 years ago

"Great care, friendly staff, and fun activities"

I really like the care my sister gets here. The staff are super nice and help everyone stay active. It feels good to be there when we visit. The meals are really good, and she likes a lot of the food. The place is very clean and bright. They have a bunch of fun activities for her. We highly recommend this place for the care and value for a loved one.

5/5.00 Published 7 years ago

"Fantastic Place for Dad!"

My dad loves this place! He really enjoys the social activities and trips. They have 3 vans that take residents wherever they need to go. He likes the independent living vibe, where he can get his newspaper and free coffee. Some residents have dogs, and my dad loves being around them. The dining room is open from 6:30am to 6pm, and the food is great. Our family gets coupons to eat with him without extra cost. They even deliver food to the rooms if someone isn't feeling well. My dad's room is comfy, with an open layout between the bedroom and living room, plus a full kitchen.

3/5.00 Published 8 years ago

"Frustrations with Billing and Other Concerns"

I'm currently living here. There's a general mood of dissatisfaction here because the bills are consistently wrong every month. The staff isn't cooperating as I'm trying to make payments while waiting for my daughter's house to sell so I can fully pay them. They're quite inflexible. Receiving a particular letter really got to me. Also, the food portions keep shrinking. On a positive note, the administration does well and offers a lot of activities to keep us moving. However, I think the billing department could be more supportive.

5/5.00 Published 8 years ago

"Mom was in Great Hands!"

This is an excellent community with great care from all the staff. When my mom was there, they took amazing care of her and made sure she was always comfortable. They offered activities for her for a limited time. The food was home-cooked with a great variety of choices for her to enjoy. We have recommended this community to another family who is there now.

3.5/5.00 Published 8 years ago

"Promising Start, But Room for Improvement"

So far, things seem okay. The place is clean, and my mom is still adjusting to the food. Sometimes she cooks her own meals since her room has a small kitchen. But there isn't much for her to do. She's attended some lectures and talks at nearby colleges and even offered to teach a class. However, she wishes the other residents were more active.

4.5/5.00 Published 8 years ago

"Resort-Style Living"

Everyone, from the staff to the residents, is friendly and helpful. The staff learned my parents' names within days. I noticed a big change in my parents after just 2 days—they were relaxed, made new friends, and had great tans. This place feels like a resort, and my parents are truly enjoying the good life. I highly recommend Brookdale San Marcos.

2.5/5.00 Published 8 years ago

"Adjustment Challenges and Long Meal Waits"

My brother is mostly okay at this place. But, he's struggling to settle into his new surroundings. He's upset because he often has to sit around for half an hour before he can have a meal. It's pretty annoying for him right now.

4/5.00 Published 8 years ago

"I Feel Safe Here"

I'm doing great at this place. The staff is kind and helpful, and everything looks clean. I enjoy the food and activities. I feel safe and comfortable here.

5/5.00 Published 8 years ago

"Feels Like Home"

I stayed at Brookdale for a short time, and it was great while it lasted, though I'm glad to be home now. Everyone there, from the staff to the admin to the dining room team, is so nice and caring! The community has tons of activities for the residents, and I'm happy I stayed there for a while. I'd definitely recommend them.

5/5.00 Published 9 years ago

"Amazing Activities for Everyone"

I was really impressed with the activities at Brookdale San Marcos. They have lots of fun things to do, and the staff makes sure everyone can join in.

4/5.00 Published 9 years ago

"Very Happy Here"

My family members feel really content at the Brookdale San Marcos facility. They like the food, but they hope for more menu options.

4.5/5.00 Published 9 years ago

"Everything’s good: Helpful staff and clean facility, no issues"

Everything is going well. The staff is really helpful, and the place is clean and nice. I haven’t had any problems yet.

5/5.00 Published 9 years ago

"Very accommodating and helpful throughout the process."

They worked with us to fit our needs and budget. They made changes quickly, like adding a fence around the patio for our dog. Many people there have dogs, and they’re very accommodating. They helped a lot during the move-in process. The pool is nice and well-kept. My parents love the food and look forward to every meal. Overall, it’s been a great experience.

5/5.00 Published 9 years ago

"Mom’s Really Happy with Brookdale San Marcos"

We have only good things to say about Brookdale San Marcos. My mother is really happy there. She loves how friendly everyone is and how they are always ready to help. Our experience has been great, and we definitely recommend this place.

3/5.00 Published 9 years ago

"Good Management, Too Complicated for Elderly"

It's managed really good. Just too many fancy extras for my 92-year-old grandma.

4/5.00 Published 10 years ago

"Cozy and Welcoming Assisted Living Facility with Fantastic Amenities"

I really liked this place a lot. The entrance is big, there's a nice outdoor area with a patio and a pool, and there are plenty of shady spots to sit. The apartments are nice and bright, and they have kitchens with everything you need, which my dad and stepmom really liked. There were a bunch of people up and about, and they all seemed friendly. The dining room was really big, and the food was good, with lots of different choices.

4/5.00 Published 10 years ago

"Busy facility lacking memory care, with attentive staff."

This place has been around for 26 years and has a bunch of apartments, like 670 of them, with 209 different floor plans. You don't have to sign a long lease, you can just pay each month. They have a nurse around all the time, and they even let you bring your pets. They give you linens, and they give you this necklace thing with GPS in case you get lost. They have something called Connected Living, which is probably some kind of computer stuff they offer. They used to have a pool, and they have a covered patio where they do stuff outside and have parties. They really focus on food, and they make their own special sauces and spices. But it seems like they're always really busy and might not have enough people working there. The boss guy called me back the day after I visited, but when I called him back, he wasn't there, and he never called me back again.

4/5.00 Published 10 years ago

"Too Big. Seeking Cozier Care."

Wow, this place is huge! But I'm actually searching for a smaller Board & Care home.

4.5/5.00 Published 10 years ago

"Friendly staff, clean environment, and great food make it ideal"

The place is very clean and well kept, and the eating areas are spotless. The staff is super attentive and friendly. They offer lots of outings, like trips to the beach and the park. He loves the food, which is really good. There’s food available all day long, so you can get a hot meal anytime. This place was just right for us.

4.5/5.00 Published 10 years ago

"Beautiful, clean property with friendly staff and minor clothing issue"

The property is beautiful, clean, and in great shape. Everyone, from the employees to the residents, is very friendly and polite. The staff knows each resident by name and always tries to help with whatever is needed. My senior lives here. My only complaint is that the caregivers don’t help with hanging up or neatly placing her clothes after dressing or undressing.

5/5.00 Published 11 years ago

"Great Cultural Outings and Daily Activities"

I've checked out a lot of places, and while this one costs a bit more, it's worth it because you get more for your money. I love the size of this place; it's so big that she has lots of options to find friends. She was at a smaller place before, and if she didn't find a friend, that was it. What I really like, and I've seen quite a few places, is that they have a bus service every day. Most places I looked at only had occasional outings. At Brookdale, you can go shopping, take a scenic drive once a week, and go to cultural events like plays and museums. You can stay pretty active, and they really encourage you to join in. I was a bit hesitant about the cost for medication, but now that my mom is under regular care from a physician, she needs more help than I thought, and they're handling it well. I'm very happy with Brookdale and plan to keep her there as long as possible.

3/5.00 Published 11 years ago

"Private, personalized care from Cherry Hill's owner, Brookdale"

This place offers private assisted living with extra care services. It's owned by the same company as Cherry Hill, Brookdale.

3/5.00 Published 11 years ago

"Pleasant Staff and Ample Spaces, Facility Needs Update"

I enjoyed the staff there. The spaces are pretty large. However, the building is quite dated.

5/5.00 Published 11 years ago

"A very pleasant tour, lunch and nice apartments"

"A very pleasant tour. Lunch was tasty, and the menu had a lot of foods I like. The apartments were really nice, and the pool and area around it looked great."

Brookdale San Marcos

Address
1590 West San Marcos Boulevard
San Marcos, CA - 92078

Website

Email

Telephone
(760) 565-5494

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