Brookdale Scotts Valley
Anonymous
"Good Assisted Living at Brookdale Scotts Valley"
I live at Brookdale Scotts Valley right now. If you need Assisted Living, I think this place is pretty nice and I’d tell people to come here. It’s been good for me.
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Mary P
"Assisted Living Care with Caring Staff but Profit Focus"
This place has nice people taking care of you, but it feels like they just want your money. It's run by a big company that cares more about making money for the people who own part of it than making sure you're okay. We're always arguing with them about how much things cost, and it seems like that's the only thing they care about. You might be better off looking for a place that's run by people who live in your community and care more about you than about making money for their shareholders.
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Wendy J
"Friendly and Helpful Assisted Living Facility"
Overall, my time here has been good. The staff are kind and always ready to assist. I think other families would like it here.
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anonymous
"Assisted Living Facility Falls Short on Costs and Communication"
We didn't like the costs; not happy with the place. Communication and attitudes need improvement.
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anonymous
"Clean, helpful staff, limited due to COVID."
The community is clean, staff helpful, limited due to COVID.
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Stephanie
"Comfortable living in nature-like setting; feels more like home."
I think Brookdale Scotts Valley feels different because of its building and wooded location. It seems more like an apartment complex than an assisted living home.
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fabricio s
"Comfortable and Pleasant Assisted Living Facility"
This assisted living facility is really nice. It's very good and comfortable. I like it a lot. Could you please tell me the price for staying here? It's very good overall. Please come and visit to see for yourself how nice it is.
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Anonymous
"The Community I Chose"
I love how the community is set up and had a great time visiting for a week. I can't wait to move in. The friendly atmosphere and the care they provide are amazing. Everyone is so nice. It's close to my family, which makes it easy for them to visit. That's the main reason I chose this place.
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Anonymous
"Perfect Place for Our Mom!"
We loved [Removed]. She is amazing at her job. She is so welcoming, friendly, smart, and helpful. We loved the whole place, the amenities, apartments, activities, and grounds. This place would be perfect for our mom. We need to talk with her about what she can afford.
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Anonymous
"Clean and Caring Community"
The Brookdale is a pleasant place. My dad enjoyed it. It's tidy, and the food is great. They promptly handle any issues.
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Anonymous
"Feels like home"
I enjoy living here. The staff is always helpful. The place is very clean. I like that I can cook for myself when I want. The meals they serve are good. I enjoy the activities they offer. I would recommend this place to families.
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Thomas Ramos
"Brookdale in Scotts Valley: A Smart Choice for Your Loved One"
We had a rough start with missed promises, but after visiting many other places, Brookdale in Scotts Valley turned out to be the best choice. The staff and residents are so happy, and I hope my mother-in-law will be happy again too. She needed to be around people, and Brookdale has wonderful fresh food made daily. The communal dining area feels like a restaurant. There are lots of events and activities, and my mother-in-law has already taken a bus tour of the area. We feel so smart for choosing Brookdale. It’s just 15 minutes from our house, and it’s so nice to see her there. They even welcomed her dog, who is her companion. The staff truly love the residents.
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Anonymous
"Neat and Flexible Assisted Living with Helpful Staff"
The Director was really nice when we asked stuff. The place was super tidy. They let us eat when we want, which is cool. And they seem to have a plan for making moves easy on us."
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Anonymous
"Promising Assisted Living Option!"
I had a great time touring the facility with the staff. It looks like a good choice in the area.
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Thomas Ramos
"A Warm and Caring Place for Your Loved Ones"
The management and staff are amazing, and the happy smiles of the residents show their care. Finding a place for my mother-in-law was tough, but aside from some confusion during the move-in, the experience has been way better than I ever imagined. The guest parking says 'Future Resident,' and I might just become one because this place has changed my view on assisted living forever. It's such a warm and caring place for your parents or loved ones.
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Thomas Ramos
"Delayed Move-In Brings Major Stress, Costs, and Disappointment"
We've done our part. We've paid, filled out all the paperwork, but they just can't seem to get our apartment ready. We were supposed to move in over 2 weeks ago! This is becoming a HUGE issue. Not only am I shelling out more cash than planned, I'm also dealing with a ton of stress and heartache. My older parent is at the end of their rope, totally fed up, and my spouse is just as stressed. The staff seem like good folk, but the business side of things... it's a mess. They're not living up to their end of the deal. They asked for my review too soon - I can't even say if they'll eventually make good on their promise. Right now, all I can say is how incredibly let down and upset I am. It's worse than anything I could put into words.
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Anonymous
"Beautiful and Clean Community!"
This place is really nice. The housekeeping team does a great job keeping everything clean, including my loved one's room. My loved one really enjoys the dining experience and the meals they serve. Overall, I have no complaints about this place.
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Mary Kay Zaineb
"Mixed Feelings: A Balanced Look at Brookdale, Scotts Valley"
We moved Mom to Brookdale, Scotts Valley. She's 93, a cancer and stroke survivor with macular degeneration. Her studio apartment is cozy, and we got a great deal on it thanks to a special offer. The activities here are diverse and interesting, from painting and exercise classes to documentaries and live music. But the ride service for doctor appointments is limited, which could be a challenge. Housekeeping keeps things tidy, and the food is surprisingly good. However, recent financial concerns have led to canceled outings, sparking worries about potential ownership changes. Despite these uncertainties, Mom seems content. The friendly atmosphere and camaraderie among residents, many of whom are veterans, make her feel at home.
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Anonymous
"We Love Brookdale!"
We love Brookdale. I have no complaints so far. I'd give them a five. Even their food is good!
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Anonymous
"A very nice place with great activities!"
My loved one was only at Brookdale Scotts Valley for a short time, but I was really impressed. The place is very nice, clean, and well-kept. Everyone there was very friendly. They offer many activities and amenities for the residents. If you're considering senior living in the area, it's definitely worth checking out.
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J E
"Lovely place with friendly staff and good food"
Our time at Oak Tree Villa has been great! It’s a really nice place, very pretty and has a super friendly vibe. I love how it feels open and outdoorsy. Lots of rooms have balconies, and there are many paths outside for walking. The food is good too, especially since they have to cook for so many people. The salad bar is awesome!
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Future Resident Veronica
"Super helpful and really accommodating"
They are super helpful and really accommodating. The food is great. The residents are very happy. Andrea knows everyone by their first name, and they smile when they see her. The prices are fair. They go on a three-hour drive every week to nice places.
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Anonymous
"Utterly unhappy with overpriced, careless assisted living facility"
This assisted living facility is really overpriced, it feels like they're billing us for stuff we aren't even receiving. Every time we show up we have to go find them to help put my grandma to bed, wake her up, and all that. We even hired a caregiver from an agency to make things easier during the move, but we shouldn't need extra help to cover their shortcomings. Each time we visit, we're handed a chore list or asked to help with something. I'm not happy at all. We've decided to move her back home because it feels like they just don't care about us. They're not making anything easier on us or lending a hand, and it seems like they don't know her routine or what to do.
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Customer
"Top Options Available!"
Up until now, this place offers the most choices.
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Customer
"Oak Tree Villa, A Good Fit With More Meal Options"
Oak Tree Villa was pretty cool and I feel like it would be a good fit. I had a positive vibe about this community. Plus, I was happy with the fact that they had more food options compared to other places.
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