Assisted Living Facilities

Brookdale Uptown Whittier

4.3/5.00 - based on 37 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 7 months ago

"Mixed Experience at Assisted Living Facility"

The staff was nice and helpful when we first met. When my relative applied, they moved in quickly. But we had to remind them about some things that needed fixing. I think they need more staff. When I accidentally pushed the assistance button, someone came quickly. But when my relative needed help and pushed her pendant's call button, it took a long time for someone to come. I think it's good for independent senior living. It's pretty, clean, calm, and organized. Be careful about the cost. There's a basic fee, but every extra service costs more. It might end up costing more than you expected at first.

4/5.00 Published 3 years ago

"Modern Assisted Living Community in Convenient Location Receives Recommendation"

The assisted living community is modern and well-organized, located in a good spot. Based on my experience, I would recommend this community. It's neat and clean, and the staff is really friendly and easy to get along with.

3/5.00 Published 5 years ago

"Limited accessibility for those with mobility challenges."

Hard for people with mobility issues to get around easily.

4/5.00 Published 5 years ago

"Friendly Staff and Supportive Atmosphere"

Everyone was super friendly and patient. They answered all our questions and offered to help with anything we need. Even my initially hesitant grandfather is now seriously considering this.

4/5.00 Published 6 years ago

"Affordable, spacious with amenities; recommend Uptown Whittier for seniors."

This facility is affordable and spacious, with good amenities.

4/5.00 Published 7 years ago

"Beautiful and Friendly Community"

We visited Brookdale Uptown Whittier. It was a very nice and beautiful place. The staff was friendly and knew a lot about what they offer. The place was beautifully decorated and clean. We chose another community that fit our budget better.

3.5/5.00 Published 7 years ago

"Satisfactory Experience at Assisted Living Facility"

My mom stayed at this place for a bit, and it was alright. The staff were nice and helped her out. She liked the food and chatting with others. But it wasn't perfect for us.

4.5/5.00 Published 7 years ago

"Great experience—would choose this place again!"

I was very happy with the whole experience and would definitely use it again!

5/5.00 Published 7 years ago

"Amazing Experience with Great Food, Care, and Fun Activities"

I’m thinking about selling my house and moving here because it was so great. The meals were delicious, and the staff really cared about me. They made sure the doctor checked in on me. There were fantastic activities like morning and afternoon exercise sessions. A pianist came in to play jazz and classical music, and we had amazing entertainers and great movies. Most of the other residents were friendly and fun to talk to. Many of them have lived there for over ten years and love it.

5/5.00 Published 7 years ago

"Fantastic staff and lots of activities every day!"

The staff at Brookdale Uptown Whittier have been amazing. They care for my mother very well and make her feel at home. I've already recommended Brookdale to two people. They offer many activities, with at least five each day. It’s been a great experience, and we’re happy with our choice.

5/5.00 Published 7 years ago

"Great Value and Care for Loved Ones"

This is a great place for my loved one. The staff are kind and caring, and the community is always clean. The food is good, and he likes the variety. There are also activities for him to enjoy. I recommend this place for its value and the quality care provided.

4.5/5.00 Published 7 years ago

"Clean, helpful staff, good community, food could improve"

The community is very clean and feels like a nice hotel. They keep up with the cleaning well. The food is healthy and okay but could be improved a little. The staff are very helpful and do a great job making my parents feel comfortable. They seem to enjoy their work, and it shows. They are open to suggestions and listen to my concerns. I would recommend this community.

5/5.00 Published 8 years ago

"Fantastic Location and Care, with Room for Admin Improvement"

Brookdale picked the perfect spot for this place. My loved one was only here for a short time, but he really enjoyed his stay. The staff overall was great, but the nursing team went above and beyond for my dad. They checked on him every day and made sure his needs were met. My only issue is that the administration could use better communication and organization.

3/5.00 Published 8 years ago

"Just Okay, Not As Good As Our Chosen Place"

The folks I saw at this facility during my visit were okay. This facility, however, didn't look as good as the one we picked. It appeared to be tidy though.

4/5.00 Published 8 years ago

"Great Community with Room for Improvement"

This place is really nice. It's like a little village. But they could use more help with keeping things fixed up. They have lots of different foods, which is good. But sometimes the veggies are too cooked. The people who work here are really nice and always ready to help. My mom is still getting used to joining in on all the fun stuff they do here. I think other families would really like it here.

5/5.00 Published 8 years ago

"Top-notch care and happy residents"

This place is amazing! Tom gave us lots of great info, and all the residents looked super happy. The facility felt cozy and inviting. When I get older, I definitely want to live here.

4.5/5.00 Published 8 years ago

"Great choice for Mom with friendly staff and nice location!"

The community would be our top pick if Mom wants to move. The staff were friendly, and the place looked clean. The apartments have small kitchens, and it's near a town where you can walk around.

4/5.00 Published 8 years ago

"Mostly Going Good"

My husband is doing well at this community, but there are a few problems, like in many places. He isn't satisfied with the food; he doesn't like it. Another issue is that when he requests maintenance, it takes weeks to get things fixed. It does seem a bit understaffed, but overall, it's good here.

2.5/5.00 Published 8 years ago

"Unpredictable Dining and Costs, Good Transportation Services"

The big problem is the inconsistency in the dining area. Some waitstaff are slow, don't serve all meals at once, and sometimes leave certain people at the table waiting. There's not always a chef, and when there is, they don't seem to stick around for very long, which makes the quality of meals unpredictable. It seems like there's either poor management in this area or none at all. The front desk employees are really friendly and helpful. The maintenance crew can be slow to act but they manage to fix most issues. The only thing that's reliably managed here are the yearly price increases. They're as high as possible and happen every year. This would be okay if we had consistent good food and service. The last thing to mention is the drivers for local trips and events. They do a great job taking care of everyone and making the guests happy.

4.5/5.00 Published 8 years ago

"Bright and Friendly Assisted Living Near Old Town Whittier"

The renovations and upgrades are beautiful, and the apartments are lovely. It's perfectly located near Old Town Whittier. The staff members are devoted, friendly, and have been here a long time. However, the dining room sometimes seems understaffed, and the food can be a bit bland.

4/5.00 Published 8 years ago

"It's Been a Good Experience!"

Brookdale Uptown Whittier is a really nice place for my mom. She's happy there with lots of fun activities and new friends. The staff are mostly responsive, but there's one thing that's a bit weird. I asked them not to serve my mom tomatoes during meals because she doesn't like them, and they said she needs a doctor's note. It's kind of funny, but I'm not frustrated. Overall, I'm glad Mom is in good hands, and I feel like I made the best decision for her.

4/5.00 Published 9 years ago

"Not Satisfied with Care"

Dad isn't happy at Brookdale Uptown Whittier. The staff should pay more attention to residents' needs and provide better care. They also need to create a social committee to help new residents adjust. The place itself is nice, but once we got him in, they don't seem to care. I've asked multiple times for a life alert button for Dad, but it's been over a month, and he still hasn't received it.

4/5.00 Published 9 years ago

"Assisted Living Staff Super Helpful, Space Limits Activities"

I think the people working there really tried hard to help us. I felt happy with all the help they gave us. The only thing is about the things we do, the place is stuck with no space to expand, so it stops us from doing more. Overall, I felt really happy with it. It's super tidy and clean.

4/5.00 Published 9 years ago

"Friendly Staff and Great Facilities with Some Room for Improvement"

This place is very nice. We really like that the dining room is open from 7 AM to 7 PM with no assigned seating or specific dining times. However, the service in the dining room is VERY slow, and the quality and quantity of the food are just okay, so meals are often served cold or lukewarm. The meals could use more flavor and variety. The staff is very friendly, especially good at remembering the names of residents and their relatives. There are lots of activities to enjoy, but it's hard to join some of the card games because groups have already formed. The facility doesn’t look like a typical senior care home; it feels more like a cruise ship on land. The one-bedroom apartment is just right for our mom's needs. The weekly housekeeping, bed linen and towel washing, vacuuming, and trash emptying are wonderful extra services. We're happy our mom is there and being well taken care of. The rent feels a bit high, but what can you do to help your loved ones?

4/5.00 Published 9 years ago

"Satisfactory Stay"

We're happy with everything.

5/5.00 Published 10 years ago

"Wonderful staff and great food in a clean environment!"

The staff is doing great! The place is very clean, and everyone is really friendly. Setting up the housekeeping took a bit of time at first, but they helped me a lot with getting a dresser. He loves the food; it’s outstanding! They offer plenty of choices, and residents can eat anytime between 7 AM and 7 PM. They also go on outings, and he has a nice little kitchenette area. Tom is fantastic, and everyone always greets you with a smile.

3.5/5.00 Published 10 years ago

"Mixed Experience at Assisted Living Facility"

The place had an okay price, but the food wasn't great. When I got there, things seemed pretty disorganized. The staff was nice, but they didn't seem ready to give me a proper tour. I didn’t feel like they valued me as a potential resident. It felt like they put together the tour at the last minute. The building was clean, though, but they didn’t have any two-bedroom units available.

4/5.00 Published 11 years ago

"Flexible Dining at Whittier College Adjacent Facility"

I visited the assisted living facility. The staff was very friendly and polite. I appreciate the flexible dining hours, and it's conveniently located near Whittier College. .

5/5.00 Published 11 years ago

"Very pleasant place with helpful staff and waiting list option"

It’s a really nice place, and I’d feel great about my mom living there. Tom was very helpful and put my mom on the waiting list, knowing it might take a while before she could move in.

5/5.00 Published 11 years ago

"Cheerful, clean, and great amenities for my mom!"

The facility is bright, cheerful, and very clean. When I entered, I felt like I was in a hotel lobby. The atmosphere is beautiful, and the rooms and hallways are well-lit. The price for a small private room with all the amenities was exactly what we wanted for my mom. One great feature is that cable is included, which many other places do not offer. That's definitely a plus!

4/5.00 Published 11 years ago

"Assisted living services available; Welcoming amenities"

Assisted living services are offered, including weekly housekeeping with linen service and a private dining room for special occasions.

Brookdale Uptown Whittier

Address
13250 East Philadelphia Street
Whittier, CA - 90601

Website

Email

Telephone
(562) 945-3904

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