Canyon Trails
Dawn
"Caring Staff and Clean Facility Ensure Comfortable Living Environment"
The staff at this assisted living facility is friendly and attentive to our concerns. Dennis, the caregiver manager, is especially caring and skilled. He listens to our worries and discusses them with us. The facility itself is nice and always clean. Most of the staff seem genuinely caring and focused on giving the residents excellent care.
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Anonymous
"Mixed Experience at Canyon Trails Assisted Living"
My family member used to live at Canyon Trails, and her time there was just okay. The care for residents and the food could’ve been improved. It wasn’t awful, but it wasn’t fantastic either.
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Eric
"Friendly Staff and Great Activities at Canyon Trails"
The staff here is really nice and professional. They learn about the latest ways to help people with Alzheimer's and dementia every two weeks. The manager keeps us informed about my mom's condition. Residents can share rooms to save money. There are lots of fun activities every day. The only thing they could improve is making it easier to schedule hair appointments. But overall, we're very happy with Canyon Trails.
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anonymous
"Safety Concerns at Canyon Trails"
Our visit to Canyon Trails was good. I liked the staff. However, I worried about my loved one's safety because they don't have fall protection technology.
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Anonymous
"Canyon Trails Keeps Families Informed"
Make sure to watch over your loved ones and stay involved. Canyon Trails communicates effectively.
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anonymous
"Chosen facility better; this one didn't meet expectations during tour."
During our visit to this place, we didn't think it was as good as the one we picked for our family member.
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anonymous
"Pushy Staff Makes Canyon Trails Least Desirable Option"
We visited many places, but Canyon Trails stood out negatively. They were too pushy with us.
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Anonymous
"Facility Tour: Strong Urine Smell Disappointed Potential Resident"
I visited this place 7 months ago. I didn't pick it for my mom because during the tour, there was a really strong urine smell in one area. When I mentioned it, the person showing us around said, "I didn't notice it." I thought - either she's so used to it she doesn't smell it, or she thinks I'm imagining things. Neither explanation was okay.
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Anonymous
"Unhappy Residents, Poor Training in Updated Assisted Living Facility"
This place seems to have fixed up its appearance just to attract more people. The workers here don't seem to have been trained well and they're bad at talking to each other. They trick the residents and their families, making them pay for services they don't need or didn't get. The residents look unhappy and a lot of the folks in memory care are always by the main door, wanting to get out. It's really sad to see them banging on the window. You can find much better places for your family members, so keep searching!
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Anonymous
"Clean and friendly care home, but too far and large"
The place is neat and the people working there are nice. But, it's too far from our house and seems too big for my mom.
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Anonymous
"Clean, Caring, and Highly Recommended Assisted Living"
We moved my mom to Canyon Trails, and we're really pleased. The place is very clean and well-run, and the caregivers are always great with anything that comes up. My mom loves the caregivers and seems happy with the food too. I haven't eaten there yet, but the meals always look tasty. The whole community is neat and well-kept. I would definitely recommend it to others.
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Anonymous
"Amazing Staff Who Truly Care for Residents and Families"
The staff is really caring. They took great care of my father and supported my sister and me. [Removed] brought me lunch while I was setting up Dad's room and gave me a big hug. [Removed] is helping us understand this new chapter in our lives. [Removed] made sure the floor was cleared when Dad insisted everyone had to leave because it was his house. They genuinely care about both the residents and their families. Thank you!
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Icare Whistleblower
"Management Ignoring Elevator Trouble in Updated Living Facility?"
Management Choices Questioned in Post Remodel Assisted Living Facility" While the staff are decent, the choices of the top-level corporate management are raising some eyebrows. Since they finished up a glossy remodel and brought on a sales team, folks are starting to ask some questions. It's been frustrating dealing with a faulty elevator. It's been half-working for a while and has been completely broken for a few months now. This situation forces those with limited, or "painful" mobility, along with their caregivers and family, to trek down long hallways to the elevator on the opposite side of the building. This is the only way they can reach necessary facilities like dining rooms, the lobby, and activity centers. At this point, I just can't figure out why the corporate folks aren't bringing in an outside company to fix or replace the thing.
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Anonymous
"Friendly and Bright Assisted Living Community"
Canyon Trails was a really nice and brightly decorated place that we visited. The staff was super friendly and knew a lot. They answered all of our questions. We picked another place because my parents needed memory care.
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Anonymous
"Lovely Living Experience"
My mom's really happy here. She enjoys the activities, like bingo and poker, and making new friends. I'm pleased with her experience and would suggest it to others.
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Anonymous
"Dad's Happy and Settled"
It's been weeks, and my father-in-law is doing well and hasn’t asked to leave. He’s in a good place. I love his apartment; it's a single room. He enjoys the food, and living here is definitely better for him. It doesn’t feel like a typical assisted living place it’s really nice. I chose this facility because they offered assisted living, not memory care, which felt right for him. He’s been happy here, and that gives me a lot of hope.
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Anonymous
"A Fantastic Tour!"
I had an awesome tour of Canyon Trails. The place was super clean and well taken care of. The tour guide was really friendly and helpful—it was a great experience!
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Anonymous
"The Place I Want for My Dad!"
I really liked Canyon Trails when I visited. It’s where I’d want to place my dad once I know if he’ll have some extra money. The place is lovely, and the staff were friendly. Overall, it was a great experience.
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Anonymous
"Happy mom, great staff, perfect location, fair price"
Things are going well at Canyon Place, and Mom is happy. She's joining in activities, and the staff encourages her. We chose Canyon Trails because we liked the staff, the location, and they worked with us on the price.
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Anonymous
"Exploring Assisted Living Options"
They were awesome and really nice. On the tour, I saw that it didn't fit our needs and didn't feel like home. The community was cozy, and the staff were great too.
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x
"Fancy Exterior, Tragic Care and Service"
If you're hunting for an antiquated building sporting a middling coat of paint, congratulations, you've just found your spot. But, if you're on a quest for a place that will truly care for your elderly parent, you might want to keep searching. I've seen the place evolve from the old management to the new. Back in the day, the building might have been old, but the caregivers were the best in town. They went above and beyond for all their residents, never hesitating to stay late or arrange for extra care whenever necessary. The new owners who seem to be investors with zero know-how in healthcare - are a different story altogether. They've jacked up rent prices and scaled back on care, staff, activities, medical supplies, and service, all in a bid to boost their profits. The current manager, appears to have little regard for the residents and is skilled in sidestepping straightforward questions, even resorting to dishonesty with relatives and government officials. There's no one to act as a bridge between the facility and families, and the few dedicated employees left over from the old regime are reined in by weak, careless leadership. Since the switch in management, our parent has become more reclusive and introverted due to the lackluster care, even though their physical health has stayed the same or even improved. Negligence is rampant here; strokes go undetected, you see residents with bruises from unsupervised falls, wheel-chair bound residents left unattended in elevators. Sure, there's a new coat of paint and inviting calendars showcasing monthly events and meal plans, but it's all just an attempt to gloss over their scanty care and barebones services. Let your nose be your guide - their advice. The place, once an antiquated but spotlessly clean building, now reeks of bodily secretions in most corridors due to the neglect of patient care and accidents on the hallway carpets, elevators, and the dining room. There are dependable facilities out there that boast experience and truly compassionate care...this isn't one of them. Keep hunting!
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Anonymous
"Excellent Care and Compassionate Staff"
I am very impressed with this community. They provide some of the best care I've ever seen. It is a wonderful place, and they do a great job keeping the community and my mom's room nice and clean. The staff is amazing and takes very good care of my mother. There are great activities offered. The only problem is the food; it needs to be better. They are working to improve it. Overall, everyone is kind and compassionate. I would highly recommend this community.
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Anonymous
"Friendly Staff and Clean Facilities Make This Community Stand Out"
The place is neat inside, and they're fixing up the outside too. The people who work here are really nice, and that's the main reason we like it. They have a good amount of stuff for the residents to do. My uncle seems to like the food. The only little problem is they couldn't promise how much the prices might go up.
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Anonymous
"Great Care and Undergoing Upgrades!"
Dad is slowly getting used to living at Topanga Park. The care is good and they keep me updated about how he's doing. It's an older place, but they're making a lot of improvements. The food is good and they have some activities, too. When we first talked to them, they didn't pressure us to move him in.
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moriahineurope
"Wonderful care and beautiful environment, highly recommend!"
My grandmother stayed here for three weeks, and it was amazing! The caregivers were gentle, sweet, and kind. They knew who I was and always updated me about my grandmother. The dining area looked like a restaurant, and my grandmother loved the food. Both Sherris, the executive and marketing directors, were super helpful and always available. The rooms were clean, each resident had their own room with a key, and even pets could move in. The grounds were safe and beautiful, with lots of places to enjoy the sun or shade. Everyone was always smiling, which meant a lot to me.
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Larry
"Extremely Pleased with Care and Cleanliness at This Facility"
I'm really happy with how my mom is being cared for. The place is clean, and the staff is very attentive. They always respond quickly to our needs. I would definitely recommend this facility.
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Anonymous
"Very attentive to residents' needs"
They pay a lot of attention to each resident. They are very attentive to everyone's needs. They could have more activities, as the few they have get a bit repetitive. Other than that, it's been a great experience, and I would recommend Topanga Park Assisted Living.
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Anonymous
"Needs More Staff for Better Supervision"
Maybe they need more staff for better supervision. The food is good and has a lot of variety. They seem to take good care of grooming and hygiene.
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Michael and Randi Beer for Hop
"Comfort and Care Make Topanga Park a Great Choice"
Our family member has lived at Topanga Park for years. The staff made her move from home to full care easy. She’s happy, healthy, well-groomed, and more pleasant than before. The beautiful backyard, patio, and pool make it feel like a park. We don’t worry much about her because the staff is like family, easing our concerns. We’re really thankful to Charlie for running such a warm, friendly place.
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Leiza Crezee
"Truly Grateful for Topanga Park Retirement's Wonderful Care"
My father Frank [Removed] has lived at Topanga Park Retirement for 5 1/2 years due to Alzheimer's. After checking out about 35 different places, I picked Topanga Park and I'm so glad I did. Charlie and the staff feel like family to both me and my dad. The way they interact with the residents is both friendly and respectful, which makes me feel relieved. I can rest easy knowing my dad is safe, well-fed, entertained, and cared for both physically and emotionally. The backyard is beautiful, the food is delicious, and I'm so thankful to the staff. I couldn’t have found a better place for my dad. Thanks for everything you’ve done and continue to do. I’ve never regretted choosing Topanga Park Retirement for my father.
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Allan Gilbert
"Thanks for 12 Years of Loving Care for My Mother"
Our family is truly grateful for the wonderful care my mother got at your facility. We couldn’t have found a better place for her. Throughout her 12 years there, we were always impressed by the loving and thoughtful way she was treated, as well as the kindness shown to us.
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ML
"Exceptional Assisted Living Experience with Topanga Park's New Owners"
Here’s my experience with Topanga Park. They have new owners that I haven't really gotten to know yet. Parking can be hard since it’s only street parking. However, they have a beautiful patio and courtyard, and a swimming pool for therapy. There are also lovely rose gardens. They are pet-friendly. Overall, they are fantastic from start to finish. Despite the challenges we faced during this transition, they were amazing, flexible, and family-owned. I would feel completely confident having a parent live in this community.
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Darleen Mc.
"Heartfelt Thanks for Dad's New Joy"
Cathy, hearing that my dad is having fun makes me want to cry. I can't even imagine how hard his life has been for the past 7 years. Now, knowing he can enjoy life again is amazing. Thank you so much! Hugs
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Phyllis Levin
"Topanga Park: A Caring and Wonderful Place for Loved Ones"
My husband, has lived at Topanga Park for about 2.5 years. After checking out other places, we found that Topanga Park was the perfect fit for him. He has Alzheimer’s, and the staff here is always ready to help. They are dedicated, kind, and caring. Residents can move around inside and outside, including the patio there are no locked areas like some other places. My husband is always clean, showered, and well taken care of. The owner is actively involved, making sure everything is running smoothly. The cook does a great job, and the food is delicious with homemade soup every day. Food was very important to Herb. Even though he may not talk, he still loves eating and enjoys the meals. I am very happy with Topanga Park and appreciate everything they do.
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di
"Topanga Park - Caring and Clean"
We moved our mom from another place in Southern California to Topanga Park. The care and surroundings here are way better than her old place. Topanga Park spends more time with their residents and treats them like family, not just patients. Charlie runs the place with personal care and attention to detail. His staff and the environment show how much he cares and knows about what he’s doing. The surroundings are nice and homey, always clean and well-kept. I’ve never felt like it was cold and sterile when I visited my mom, and it never smells bad like some care places do. The food is great in quality, taste, and nutrition. My mom has advanced dementia, and we’ve seen her get better since she moved to Topanga Park.
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Marano Family
"Excellent care and devotion"
Dear Charlie and all Topanga Park Staff, Thank you for the years of care, understanding, service, and devotion to our lovely Mama – Marilynn M. This was her home and her special place for the past four years. We will miss her sweetness and her spunk, but we know she is soaring now.
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Peggy's Family
"Fantastic Party and Care at Topanga Park Thank You!"
Thank you so much for the amazing 101st birthday party you threw for Peggy. You always show so much care and love to everyone at Topanga Park, but last Friday you really went above and beyond. The party was perfect for Peggy and her family. We appreciate all your hard work and effort. Thanks again to everyone who helped make it special.
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Marie R.
"Great job! Keep it up!"
Dear Team, Thank you for taking great care of Clara S. and keeping me updated every day. “Mom” is really happy with you, and I can see why! Keep up the fantastic work!
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Sue S.
"Thank You for Your Incredible Support for Mom's Care"
Thank you so much for everything you did for Mom, Betty, while she was in rehab and for helping her get back home. It means a lot to me, especially since I’m far away. Hearing my sister's relief is a huge comfort. You went above and beyond, and we feel great knowing we made the right choice with Topanga Park.
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Donna G. & Zane B.
"Wonderful and Caring Team!"
Dear Monica, Ruffi, Dulce, Maria, Jessica, Erasmo & all the staff, Thank you so much for the great care you gave our mom, Beatrice S. She loved you all. Thanks again.
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Lynette & Family
"Excellent Care for Our Loved Ones"
To Charlie and Staff, Thank you so much for the great care you gave my dad in his last year. As you keep taking care of Mom, know how much we all appreciate everything you do.
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Family of Mimi B.
"Grateful for the Loving Care Provided to Mimi at TP"
To the Nursing Staff at TP, Thank you for taking such good care of Mimi. It’s been a tough few months, and we really appreciate knowing she’s in good and loving hands.
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Claire & Mariou
"Wonderful care and kindness in a tough time!"
Thank you for all the care and kindness you showed my dad. You made a tough decision and situation much easier for us. We will always remember your positive attitude, hard work, and kindness.
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Ram C.
"Wonderful Care at Topanga Park for Zeke"
Thank you and everyone at Topanga Park for taking such great care of Zeke. It was always comforting to know he was in your capable hands. I hope everything is going well and look forward to seeing you soon. Best wishes to all,
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Verdonna K. A.
"Wonderful Care That Makes a Big Difference"
Dear Charlie and Team, Thanks for taking such good care of my mom. She has really improved since joining your community. Keep up the great work! Thanks again.
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Gloria
"Life Changes, Topanga Park Delivers"
my mom used to say, and it came true for me when my husband of over 60 years was diagnosed with Frontotemporal Degeneration (FTD), a terrible form of Dementia. I knew I couldn't keep him at home. I checked out a few places and then, by chance, drove by Topanga Park Assisted Living and decided to walk in. Charlie, the Executive Director, gave me my first tour. I came back a few times before deciding to place my husband there. Topanga Park is a small place with lovely grounds and nice rooms. Here's what I've found: - My husband is safe, which is very important. - He has warm, kind-hearted caregivers who keep him clean and well-groomed. - The medical staff is observant and quick to respond to both small and big problems. - The meals are very good, and the servers are friendly and helpful. All the staff seem to pitch in and help out at mealtime. - The front desk knows where to direct your inquiries and keeps a close watch on the front entrance. - Transportation to doctor appointments and outings is readily available. - There are a variety of activities, including religious services, entertainment, happy hours, movies, games, etc. - Maintenance and Housekeeping are always on the job. Nothing is perfect, but my husband's needs have been met. His Dementia has taken much from him, but Topanga Park and its staff have allowed him to keep some dignity.
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Rita B.
"Topanga Park: Best Care and Respect for Your Loved Ones"
Hi, I’m Rita B., an R.N. who visits Topanga Park Facility. Out of all the places I see, this one stands out as the best for assisted living care. I visit many facilities as a nurse, and I truly believe that treating people with kindness and respect is crucial. Topanga Park offers the most thorough and caring services in healthcare. I always recommend this place to my friends, family, and anyone who wants the best for their loved ones. **Headline:**
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Diane
"Thankful for the loving care and Charlie’s hugs!"
I’m so thankful for Topanga Park. Your loving care for my mom means a lot, especially Charlie’s hugs. They really make a difference.
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D.S. Jenkins
"Amazing Place for Volunteering and Senior Care"
My time at Topanga Park has been amazing. As a volunteer, I've loved spending time with the seniors, hearing their stories, and learning from them. Even though I didn’t know much about working with older adults before, the staff and residents at Topanga Park taught me a lot and helped me appreciate their lifestyle. The staff here are unique, smart, professional, and very friendly. Charles Rosenson, the Executive Director, goes the extra mile to make sure the residents are treated with the highest respect. I’d definitely recommend Topanga Park to anyone looking for an assisted living facility with memory care or to anyone interested in volunteering with seniors. Keep up the great work, Topanga Park! BINGO!
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The Abrams Family
"Thank you for your kindness!"
To everyone at Topanga, thank you so much for your love, kindness, and patience. You all are the best!
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Jack W. D.
"Topanga Park is the Best in Assisted Living"
Mr. C. runs this place really well. He makes sure everything meets everyone's needs. The staff is super friendly, efficient, and always treats the residents with respect. This is top-notch assisted living. I definitely recommend Topanga Park to anyone who wants a caring, comfortable, and homey place with help in all areas of personal care. Plus, there are fun outings and a weekly music program, but residents still get to enjoy their own room and feel independent.
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Sooze
"Memory Haven"
Great spot with friendly folks. They blend memory care and assisted living seamlessly. The rooms are pleasant.
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Maria
"Excellent Care for Loved Ones"
They do everything they can very well. They have a bulletin board with activities, like movies and bingo. I'm happy with it. My loved one has been there for about a month, and we haven't had any problems. He needs assistance due to a stroke and Alzheimer's, and they take excellent care of him.
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Customer
"Bundled Up Patients and Fast-Food Like Dining Experience"
Everyone there seems so bundled up, it's kind of sad. They do have a pretty swimming area and lovely outside garden though. The place where everyone eats felt like sitting in a fast-food joint.
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Customer
"Saw head person, Long-time workers and young residents present"
Went to see and talked with the head person. The workers have been there a long time and there are residents there who aren't that old.
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Customer
"Pleasant Spot, Notable Pee Smell, Extra Cost for Incontinence"
The place is nice, although there was a smell of pee in every hallway. A shared room costs $2600 per month with an upfront fee of $2500. If she can't control her bladder, it's an extra $300.
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Customer
"Convenient, Pet-Friendly Assisted Living with Great Amenities!"
This assisted living place is really handy! The buildings are nice and there are plenty of things to do for everyone. You can bring your pets if you pay a deposit and take care of them yourself. If you want cable or phone connections, you can get them for an extra cost. They clean your room every day and do a thorough cleaning once a week. You don't have to worry about bringing your own linens and towels. You'd share a room, but it's set up so you have some privacy. Everything's included in the price, like three meals a day, help with medicine, activities, and even dealing with incontinence.
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Customer
"Great Pool and Yummy Food at Assisted Living Facility"
I took a tour and the rooms were okay. The pool area was great. I ate lunch there, and the food was very good, especially the yummy matzo ball soup.
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