Assisted Living Facilities

Cedars Assisted Living

2.9/5.00 - based on 36 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
1/5.00 Published 7 years ago

"Poor Management and Unfair Pricing Spoil Assisted Living Experience"

The care at the facility wasn't too bad, but a major goal was always to help the resident move out. The management also added a rule: the resident must have a personal caregiver to live there. However, when the resident had to leave sooner due to this rule, they still made us pay full price. This happened because they couldn't keep the resident safe.

3.5/5.00 Published 8 years ago

"Caring Staff, Clean Environment, Good Food – A Nice Place"

This place is really good. The people who work there are very helpful, from the boss people to the caregivers to the folks in the dining room. It's clean and they take good care of everything. The food is tasty, which isn't always the case in these kinds of places. They have lots of things for the residents to do, too. My sister and I were searching for a place for our aunt, and this is one of the only ones in the San Fernando Valley where we can tell that our family member is being looked after well and feels comfortable. Thanks a lot for all the effort you put in.

1/5.00 Published 8 years ago

""Staff is nice, but understaffed and terrible at returns calls.""

The staff at this assisted living facility are kind and caring, but there's too many people with not enough staff. Sometimes you need to call the staff, like the nurses, to ask about medicine. You might need to know for a doctor's visit or for the social security office.. Just simple stuff... and they say they'll get back to you. But believe me, it isn't crazy to say I've called 5 or 6 times and still have no answer. They're really, really bad at returning calls. They just say they'll call you back, but they NEVER do.

1/5.00 Published 8 years ago

"Negligence in Staff Communication and Responsibility"

The people working here are kind and conscientious, but there just aren't enough of them to cover the number of people living there. There are many occasions when you'll need to ask a question about medication for a doctor's appointment or for the social security office... something very basic. You'll call the staff, maybe the nurses, and they promise to find out and call you back. Just to clarify, there have been 5-6 times when I've had to call them and still received no answer. Their lack of promptness in returning calls is extremely disappointing. They assure you that they'll call back, but they NEVER ever do.

0.5/5.00 Published 8 years ago

"Inadequate Care and Poor Management at Assisted Living Facility"

I really wish I could provide some positive feedback about this assisted living facility. Sadly, that's not possible due to my father's experiences there. My siblings and I wanted my father to stay with us but circumstances necessitated him being placed there by the state. My father suffers from memory issues, and from our experiences, it seems like some staff members are exploiting this situation. Unfortunately, I can't detail everything that's wrong with this poorly managed facility; that would take too long. I do hope that soon those in charge take a good hard look at how things are being run. In my personal opinion, a woman named Candice should not be given the responsibility of caring for the elderly residents. From what my father shared and what I observed, she is too aggressive, which apparently creates discomfort among the residents. I would like to delve deeper into the issues but there just isn't enough time. I wish for responses from others who might be facing similar problems. It's a nightmare for my father and our family. Let me give a word of caution: monitor their incoming mail and bank account activities very closely, please.

0.5/5.00 Published 8 years ago

"Beware: Assisted Living Facility Not Living Up to Standards"

Unfortunately, I struggle to say anything positive about this assisted living facility. My father, whose memory is not as strong as it used to be, and our family, who wanted dad to live with us, had him placed here by the state. My daughter and I witnessed how the staff take advantage of residents like him. I won't list all the issues we found with this poorly run facility, but I sincerely hope management takes a hard look at their operations. One person, in particular shouldn't be allowed anywhere near the seniors. My dad mentioned his discomfort around her multiple times, indicating that she is forceful and often makes the residents uneasy. I wish I could provide more details for clarity, but for now, would love to hear from others who might have had similar experiences. All I can say is, be extra vigilant with your loved ones' mail and bank accounts if they live here. Please, stay alert.

0.5/5.00 Published 9 years ago

"Persistent poor hygiene and unresponsive management at Assisted Living"

The cleanliness in this assisted living facility is questionable. It always smells, sometimes worse than others, but there's no escaping the constant scent of urine. The carpets should have been replaced two years ago. The staff is amazing though, putting their all into their work and genuinely caring for the patients. The issue lies with the management. The facility is understaffed, and getting hold of someone in charge is like finding a needle in a haystack. You'd have to call at least 10 times before talking to someone. Even though the receptionists take messages, there's no follow up. I once urgently needed information from a nurse and the manager to get to the hospital. Yet, it took me days of calling, leaving voicemails, and being on hold to finally reach a person. Another family suggested visiting in person whenever they need something, but with the distance I live from the facility, it's not a practical solution for me.

0.5/5.00 Published 9 years ago

"Sub-par management and facility; Excellent staff; Perpetual foul smell"

This place tries to maintain cleanliness, but it constantly reeks. At its best, it still smells like stale urine. The carpets have been in dire need of replacement for the past two years. The care staff are undoubtedly hardworking, compassionate, and pleasant. However, the management is the real issue. They're perpetually short-staffed, and getting a response from them can feel like mission impossible. Reaching out through phone calls hardly yields results as despite receptionists taking messages, nobody ever returns the calls. Desperately needing information from a nurse and manager for hospital-related issues, I had to endure days filled with endless phone calls, messages, and being on hold before I received any response. Other families have found success by going in-person, but this simply isn't feasible for me for every little need due to distance.

4/5.00 Published 9 years ago

"Top-Notch Staff and Coordinators!"

Lourdes rocks at organizing activities! Mike's super friendly. Cedars staff? Top-notch!

4/5.00 Published 9 years ago

"Top-Notch Staff"

Lourdes does an awesome job as an activities coordinator. Mike is super friendly and always ready to help. The staff at Cedars is truly top-notch.

3/5.00 Published 9 years ago

"Staff Work Hard, but Understaffed at Cedars Assisted Living"

We had a so-so time at Cedars Assisted Living. The workers are all very hardworking, and I think they really try to take care of the people who live there. But, there aren't enough of them. They do their best, but there just aren't enough staff to give the care needed.

3/5.00 Published 9 years ago

"Dedicated Staff, but Not Enough of Them"

Our time at Cedars Assisted Living has been a bit of a mixed bag. Everyone who works here is really dedicated and tries their hardest to take care of the people living here. But, the place needs more workers. No matter how hard they work, there just aren't enough of them to give the care needed.

4/5.00 Published 9 years ago

"The people are great."

Cedars Assisted Living: Great staff, rugs need replacement, occasional medical concerns.

4/5.00 Published 9 years ago

"Clean and Caring Assisted Living at Cedar's"

My mom just moved to Cedar's. The staff is nice, and the place is clean, even though it's older. Overall, we're happy with it.

4/5.00 Published 9 years ago

"Clean and Caring Cedar's: Satisfied New Resident and Family"

My Mom just moved into Cedar's. The people there are nice and helpful. The building is older, but it's kept clean. We're happy with how things are going there overall.

5/5.00 Published 9 years ago

"Peace of Mind at Cedars"

Cedars is a fantastic place for older folks. They say, “NO ONE is old, just older!” The staff is super kind, respectful, and careful. The place is very clean and nicely decorated. There are lots of areas to spend time with your family and many daily activities for your loved one. I feel totally safe leaving my loved one here.

1/5.00 Published 9 years ago

"Depressing Elderly Home with Poor Maintenance and Insufficient Staff"

Honestly, don't even consider this place. It's falling apart, smells bad, doesn't have enough staff and a lot of the people living there seem really sad and down.

3/5.00 Published 9 years ago

"Mixed Experience: Kind Staff, Laundry Concerns, Staff Changes"

The laundry doesn't seem to get picked up on time. But they're super nice to my mom and us. It was a bummer to find out they moved one of the staff members elsewhere.

3/5.00 Published 9 years ago

"Kind Staff, But Need Better Laundry Timing"

They can't quite figure out when the clothes are clean. They're super kind to my mom and our whole family. We were upset to find out that one of their staff members moved to a different location.

3/5.00 Published 10 years ago

"Mixed Feelings About Cedars Assisted Living"

Cedars was a neat place. Estafania explained how to get help. The building felt chilly. She mentioned they were renovating it. But for my mom, it didn't seem like the right fit. Estafania said Medi-Cal could take four to five months to process, but she gave me a number to call for faster assistance. We could move Mom in and pay the difference until she got approved.

3/5.00 Published 10 years ago

"Cedars: Good Staff and Cleanliness, But Lacks Warm Atmosphere"

Cedars was tidy, and Estafania was helpful with information on how to get assistance. The space felt a bit chilly. There was mention of a renovation currently underway. I didn't think it was the best place for mom. Estafania mentioned that getting Medii cal settled can take four to five months, but she gave me a contact number that might speed up the process. She suggested that mom could move in and we'd cover the extra cost until the approval came through.

4/5.00 Published 10 years ago

"A Very Nice Place"

Nice place, slightly pricey, seamless transition, good care program.

4/5.00 Published 10 years ago

"Grateful for Attentive Staff and Convenient Location at Assisted Living"

We're super thankful for this place. It's made us super happy. It'd be great to get some medical assistance to make things easier. The spot where it is works perfectly for us. I really liked that the workers are young and pay attention to us, and they seem to genuinely care.

3.5/5.00 Published 10 years ago

"Friendly and Caring Community"

The community is a bit old, but it's still clean. Everyone there is great. I noticed that the community is lively, with people singing and playing the piano. The people are super friendly and caring, doing their best for everyone.

1/5.00 Published 10 years ago

"Comfortable Memory Care, Activities Not Experienced Personally"

My mom looks pretty joyful in the memory care department. It's definitely eased our family's worries. I can only rate the activities with 3 stars because I haven't personally witnessed them. The planned events they have seem enjoyable though.

1/5.00 Published 10 years ago

"Mom's Happy in Care, Uncertain About Activities"

My Mom is really happy in the special care area. My family feels good about it. The activities, though, only get an okay grade from me because I haven't seen them in person. But they seem to plan fun events.

2/5.00 Published 10 years ago

"Near Home, Yet Worries About Mom's Movement Persist"

Located nearby, but worried about mom's mobility.

4/5.00 Published 11 years ago

"Food Needs More Salt, Otherwise Very Nice Assisted Living Facility"

The place was really nice. The only issue was they didn't add any salt to their food, which I knew would be a problem for my friend.

4/5.00 Published 11 years ago

"Saltless Meals Disappoint Friend, Otherwise Nice Assisted Living Facility"

The place was nice overall, but there was one problem: they didn't add any salt to their food. I knew this would be an issue for my friend.

2.5/5.00 Published 11 years ago

"Lacking Warmth: Assisted Living Facility Disappoints Expectations"

We didn't like that place much. I wasn't impressed. The person who showed us around wasn't very friendly, and I didn't feel like the residents were all that happy there. At other places we visited, the residents were interacting and being social, but it felt a bit standoffish here.

2.5/5.00 Published 11 years ago

"Discontent Among Residents and Unwelcoming Staff"

We weren't big fans of this place. It didn't really impress us. The guide who showed us around wasn't very nice, and it didn't seem like the people living there were too happy. We've visited other places where everyone was chatting and socializing, but the vibe here was more distant.

4/5.00 Published 11 years ago

"Nice, Big Rooms but Terrible Food"

Everything's fine except my sister complains about the food. They use a lot of gravy, and there have been other complaints too. They had a meeting to discuss food issues and wait staff problems. Once, there was a kitchen problem, and they had to bring in food. My sister got just two chicken wings that night, not very filling. But overall, she's happy there. The rooms are really nice and spacious. She chose this place because of the room size. We had lunch at all the places we visited, and while this place had the worst food, it had the largest rooms.

5/5.00 Published 11 years ago

"Wonderful, clean room and friendly staff!"

This place has a wonderful, clean room and friendly staff.

5/5.00 Published 11 years ago

"Mom loves it and could see herself living here!"

Mom is happy and feels at home here!

3/5.00 Published 11 years ago

"Holds 160 residents, 16 in memory care. Lacks diversity."

This place can accommodate up to 160 people - 16 spots are reserved for memory care, which currently has 2 people. The monthly cost is $2700. However, it lacks diversity.

Cedars Assisted Living

Address
17300 Roscoe Blvd
Northridge, CA - 91325

Website

Email

Telephone
(818) 344-2042

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