Eskaton Village Grass Valley
anonymous
"Assisted Living Staff Kind but Communication Needs Improvement"
The workers are really nice and ready to lend a hand, but sometimes they don't seem to talk to each other very well. It feels a bit messy, and you gotta be on your toes to stay ahead. Besides that, my dad's doing great.
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Marguerite Glascock
"Inconsistent Staffing Affects Care Quality in Memory Care Unit"
In most places like this, there's a problem with having enough workers. Since my mom is in Memory Care, it's super important to have the same, patient, and kind staff. But sometimes, the staff changes a lot because they get help from another local agency. Memory Care folks have different challenges, and if the staff keeps changing, it's hard for them to get the care they need. The people who are always there are great, but too often, there aren't enough of them.
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Anonymous
"Best Care for Mom in an Emergency Situation"
Out of the 21 places I checked in and around Auburn, Eskaton/Grass Valley provides the best care for my mom, who has dementia. Since there’s no family in California, it's tough to arrange 24-hour care for my mom when my dad unexpectedly ends up in the hospital. My mom doesn’t wander but can’t be left alone for long. Many places only offered Memory Care, but my dad wouldn’t agree to that since he hopes they could stay in Independent Living. When emergencies happen, Eskaton will keep my mom in Memory Care during the day and put her to bed each night with hourly checks until my dad can come back. This is amazing and better than any other place I spoke to. We hope my dad decides to move to Eskaton! My sister visited with him, talked to residents who love it there, and she thought it was a great place.
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Anonymous
"Great place for Mom, but prefers more residential living."
This place was super nice! Me and my family checked it out for my mom to move in. They had lots of cool stuff for everyone living there, and everything was always clean and neat. I really liked it and wanted my mom to stay here, but she wanted more of a homey feel than an assisted living place.
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Anonymous
"It's been a pleasant experience!"
The experience at Eskaton Village has been really positive. From the moment we got in touch, the staff has been great, and Mom enjoys the food! A Place For Mom helped us find this wonderful place for my mother, and Sue was amazing in finding the perfect fit. Overall, I'm very happy!
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Anonymous
"Friendly community with nice people and welcoming staff!"
I can't fully rate the Value and Care services, but overall, it's nice. The people are friendly, and I've met many folks there.
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Michelle Chervenick
"Clean, respectful care with minor cost concerns"
The place was very clean and the care was good. I’m not sure about the final bill because my dad is handling that. From what I remember, we thought the cost was a bit high but still okay. My dad is happy with the care for my mom. Any problems we’ve had were mainly misunderstandings about what was included. The caregivers visit every few hours as planned, but my dad thought they were coming too often. The food was okay and better than at the nursing home. Overall, I recommend this place. They were respectful and took good care of my mom.
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Michelle Chervenick
"Great Care and Respectful Service"
They did a great job. The place was really clean. I’m not sure what the final bill was since my father is handling that. From what I remember, we thought the cost was a bit high but still acceptable. My understanding is that my mom is getting good care. Any problems we’ve had were mostly due to my dad misunderstanding what services they provide. The caregivers come around every few hours, which is what they're supposed to do, but my dad thought they were coming too often. The food was decent better than what she had at her nursing home. Overall, I would recommend this place. They were always respectful and treated my mother very well.
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