Fountain Gardens #1
Steve F
"Unsympathetic Management and Unsafe Conditions at Assisted Living Home"
On a certain date, my family member was rushed to Hoag Hospital in Newport Beach because of a clogged Foley catheter situation. When he was discharged around midnight, nobody was awake at Fountain Gardens to let him in and put him to bed. It was a terrifying encounter and potentially dangerous for any other residents who might need assistance at that time. The person who runs this place seems to lack any empathy. When my family member passed away, he didn't bother to call me to express condolences. Fountain Gardens and its owners, including a person whose name is not mentioned here, seem more interested in making extra profit than caring for their residents. My family member's room was paid for until a certain date, but he passed away earlier than that. On another mentioned date, his stuff was removed and the room was rented out. The manager refuses to refund the difference for the room. The license number of this facility, which I won't mention here, and the reports and violations at the Department of Social Services should be checked before considering this place.
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Anonymous
"Solid Care with Room for Improvement"
This community is nice. They take good care of residents' medical needs. They don't ignore issues. If someone feels unwell, they act and contact family or the doctor. The meals are well-planned, nutritious, and tasty. However, they don't exercise residents much. A short walk along the patio would be nice. There aren't many activities either. Overall, I'd recommend this place to family and friends.
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Traci
"Great Care at Fountain Gardens, Highly Recommend"
I think Fountain Gardens does a great job. The staff was very friendly and helpful. They asked for my thoughts on how to best care for my dad. I liked everything about it. The only thing I didn’t like was having to switch hospice companies, and the new ones were terrible. Overall, we were happy with Fountain Gardens and would recommend it to others. If you need to place your loved one somewhere, this is a good choice.
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