Golden Assisted Living
terrin mccoy
"Unreported Accidents and Unexplained Transfers Mar Grandmother's Stay"
This place is terrible! My grandma has been living here for over a decade. Recently, she had an accident that no one reported to us. She ended up with a black eye. Just a few weeks later, they moved my grandma in the middle of the night. They didn't tell us that they were moving her. After she was moved, we couldn't find her and no one told us where she was. The police weren't alerted either. After 3 days without any news, we called the place. The manager then told us that my grandma was moved but wouldn't give us any more help. The worst part? She's diabetic and needs her medicine every day. My grandma is still missing!
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Anonymous
"Awful Meals and Zero Entertainment"
The meals are just awful and they provide zero entertainment.
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Anonymous
"Golden Assisted Living: A Happy Place for My Brother"
My brother is doing really well at Golden Assisted Living. I'm happy to see him so content. The staff takes great care of him and always answers my questions. They are super friendly and greet us warmly when we visit. The food looks delicious and there's a good variety. He can eat in the dining room or in his room. The staff encourages residents to join in activities. My brother enjoys getting his mail, chatting with others, and watching his cable TV. They also provide transportation for outings. There's a nice patio and BBQ area outside. The place is very clean and well-kept. I appreciate how caring and concerned the staff is. I would recommend this community to others.
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Gabby Koontz
"So helpful and encouraging!"
I only experienced the first few hours, but my kids say Dad is very happy. I was really impressed with Marilyn during the three weeks it took to get R released from his care facility and into Golden State. His budget was small, and this Sylmar facility was more than we could have hoped for. She was so helpful and encouraging. The facility was being renovated, and she said it would be ongoing. She was very friendly and offered a choice of rooms. She mentioned they would spend a week or two finding a suitable roommate that matched interests and personalities. What a relief this has been!
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Anonymous
"Knowledgeable Owner Makes Older Facility Worth the Cost"
Despite the building being a bit aged, the kind owner is really striving to enhance, freshen up, and upgrade it all. She's really clever, she knew all the right things to say and reassured us that all requirements would be taken care of. I think the place is worth the cost, it's just an older place, that's all.
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