Heritage Home Care
Anonymous
"Assisted Living Tour Pros and Cons"
The tour was nice, staff friendly, and spacious. But they couldn't handle insulin shots or blood checks for Mom.
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Anonymous
"Great staff, spacious facility, lacks medical assistance for insulin shots."
The tour was nice. The workers were friendly and helpful. They answered all our questions. The owner was kind. The place had lots of room. However, they couldn't help with Mom's insulin shots or blood checks.
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Anonymous
"Mom Loves It Here"
My mom is doing great and really likes it here. She loves the place and is happy. The rest of our family is also doing well. The staff is amazing, and my mom enjoys every meal. We can’t say enough good things about them.
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Anonymous
"Wonderful place for my loved one!"
This facility is amazing! The staff are great and take good care of my loved one. It's also very clean and well kept. We have no complaints about her time here!
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Jo Bowers
"Great care and peace of mind!"
I have my dad, Tony, at Heritage for the past two months, and I’m really happy with the care he gets. I love how peaceful and clean it is there. Their attentive care is exactly what he needs right now. I’ve already told others to check out this facility. I really appreciate the updates they send by text, which give me peace of mind.
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Anonymous
"Awesome care and staff!!"
My mom has dementia, and they’ve been great at meeting her needs and making things work for her. I would highly recommend this place. She’s been there for about four weeks, so I don’t have tons of experience, but the owner and all the staff are awesome.
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Anonymous
"Satisfactory Care with Some Reservations"
Memory Care" More Like Home Care But Still Does Well They advertise this place as a memory care facility, but it really seems more like regular home care. That's not saying anything bad - they do a fantastic job for sure. There are real nurses present. I don't see many outdoor walks or activities happening. I also don't see many activities aimed at keeping the mind sharp. There's also a mix of languages being spoken, not just English. I wish they hadn't labeled it 'memory care' if they weren't going to focus on mental exercises. However, our family member does enjoy a spacious bedroom all to herself. One thing that was off-putting was the price increase. Initially, we were told $3000, but the fee had increased to $3200 when we came to sign the paperwork.
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Anonymous
"I liked everything about Heritage!"
I liked everything about Heritage—the house, the quiet, and the loving care I saw from a caregiver with two ladies in the TV room. Mr. Navarro’s honest and cheerful personality made a great impression. The only downside was the drive to La Verne and back; I need her closer. I hope when my children need to find a place for me, Mr. Navarro will have a room available.
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Customer
"Great conversation and impressed with the facility!"
I spoke with Nino on 8/21 about the meeting. He has two homes and one opening at this location. He also needs to meet N to see if he fits in with the other residents. On 8/22, I met with Nino, and we had a great conversation. We talked about meeting A on Monday, and the room looks very nice. I also got to meet all the tenants and other staff. I’m very impressed and preparing for A’s interview. I need to make sure he has his TB test done within the last six months.
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