Assisted Living Facilities

Heritage Pointe

4.3/5.00 - based on 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Great amenities, room for food and management improvements; good for religious residents."

The Heritage Pointe has great amenities, food and management improvements.

4/5.00 Published 3 years ago

"Staffing Challenges Impact Food Quality"

It’s a super nice place, but they’re having staff problems lately. Lots of people coming and going, and it’s affecting the food too.

4/5.00 Published 4 years ago

"Not Quite the Right Fit"

The two-bedroom felt dated and cramped, not quite the right fit.

4.5/5.00 Published 7 years ago

"Grateful for the great care and standout receptionist at Heritage Pointe."

We can’t express how grateful we are to have found this wonderful home for our parents. It gives us great comfort knowing they are well cared for. The staff here goes above and beyond our expectations. One standout is the receptionist, [name]. She was graceful, polite, and respectful when we first met her. She answered all our questions, made us feel secure, and assured us that we could call anytime for help. To us, this receptionist deserves five stars.

4/5.00 Published 7 years ago

"Caring Staff Despite Challenges"

My mom has had some ups and downs since she moved here because of her health. She's had a few falls and might need more care than assisted living offers. But the staff has been really great to her. They're trying their hardest to make sure she's comfortable and her needs are met. I would suggest this place to anyone looking for assisted living with amazing staff.

4/5.00 Published 9 years ago

"Mom Prefers Non-Denominational Setting"

The place looks nice, but my mom would prefer a non-denominational setting.

4/5.00 Published 10 years ago

"Assisted Living Review: Needs More Denominational Diversity, Lower Rates"

This place is nice, but it should be more open to all religions. Also, the prices are too high.

3/5.00 Published 10 years ago

"Assisted Living Review: Mixed Experience with Memory Care Supervisor"

The assisted living was good overall, but we had issues with the memory care supervisor handling my mom's behavior. I wanted her there, but it was disappointing. I appreciated the Jewish atmosphere, and it was sad she had to leave. Mom's behavior became inappropriate, and she had to stay in a psych ward for a few weeks. They wouldn't readmit her because the medication hadn't taken effect. We had too many problems with the supervisor.

4/5.00 Published 11 years ago

"Great Activities and Smooth Experience"

We've had no problems so far. They have activities like games, trips, eating out, shopping, guest speakers, and other fun stuff. So far, things are going well.

4/5.00 Published 12 years ago

"Jewish-focused assisted living community."

Assisted living with a Jewish community focus.

Heritage Pointe

Address
27356 Bellogente
Mission Viejo, CA - 92691

Website

Email

Telephone
(949) 364-9685

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