Hillcrest Memory Care and Assisted Living
Gayle C
"Medically attentive and highly recommended."
They're really on top of things medically. Nothing gets pushed to the side. Hillcrest Memory Care is probably the best place we've had him in.
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PS
"Assisted Living Disappointment: Not Up to Par"
The place wasn't really good.
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Anonymous
"Facility Lacks Early Alzheimer's Knowledge; Family Struggles"
My father hasn't stayed here for some time. The place was worth the cost. At first, things seemed fine, but they couldn't take care of my dad, so I had to remove him. They really need to learn more about early Alzheimer's. It seemed like no one could handle him, which was tough for us and for him.
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Anonymous
"Assisted Living Facility Falls Short on Care and Cleanliness"
My relative's time at this place started off well, but then a lot of staff left. After that, I felt like he wasn't looked after properly. He even caught scabies because his room wasn't kept clean. Plus, his wallet went missing while he lived there. The staff were friendly, but there weren't enough of them, even though they seemed to care. I wouldn't suggest this community to other families.
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Alina A
"Headline: "Filthy Facility with Incompetent Management Neglects Residents""
This place is awful. I'm telling you, if you care about your family, don't put them in here. The nasty smell is always there and everything looks filthy, including visitor restrooms - totally gross. The management is terrible. Clearly doesn't care about this place or the folks who work there. Can't manage for anything, just sits around doing nothing and causing trouble. She says awful things about her own team, stirs up issues, and always sweeps issues under the rug so she won't get in trouble. When the state licensing committee comes over, they tell the staff what they should and shouldn't say about what's happening. The folks who live here are being ignored by management and staff. This place either needs to close or get new management because these guys don't know what they're doing. It's common to see residents walking around all covered in filth, wearing dirty clothes - and they even had a bed bug problem throughout the entire place not too long ago. The residents have skin issues and the people running this place just keep quiet to save their own skins.
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Anonymous
"Poorly Run Facility with Inadequate Care and Unpleasant Conditions"
I put my Dad in this place before moving him to a better care home. This has been the absolutely worst facility I've laid eyes on. They don't have enough staff to properly look after the folks staying there. Quite frequently, I observe patients walking about in soiled diapers. The place is not clean, has a bad smell, and patients go into others' rooms and take stuff. I would strongly advise against choosing this care home.
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Anonymous
"Long Wait On Hold at Assisted Living Facility"
I got through on the phone alright, but they left me hanging on hold for what felt like forever.
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Anonymous
"Small, Caring Community with Good Food and Activities"
This place is a nice small community. The staff takes really good care of the people who live here. The food is very good and there are lots of different kinds. They also have activities for people who like to stay busy. I think other families would like the good care here too.
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Anonymous
"Great Assisted Living Community!"
We've had a positive experience here. Staff communication is easy, and the food, cleanliness, and care are good. I'd recommend it to family or friends.
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Anonymous
"Unfavorable Location and No Shops Close By"
I wasn't a fan of the area it's in. Plus, there are no shops nearby at all.
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