Holy Rosary Residence
Anonymous
"Mom returns after Holy Rosary evaluation failure. Urges better caregiving decisions."
I'm leaving a review about my experience with "A Place for Mom" and the facility they helped me select, Holy Rosary Assisted Living. I needed to find a place for my mom who is 89 and in the late stages of Alzheimer’s, needing assistance with everyday tasks. "A Place for Mom" was suggested to me. They took the time to understand my mom's needs and provided me with a list of potential options. I ended up picking Holy Rosary. It was clean and close to where my mom used to live and the owner seemed understanding of my mom's needs. The move-in day was set for about 5 weeks later. On the move-in day. my husband and I had a hard time saying goodbye to her former caretakers but felt hopeful for her new home. The room was nicely done up and we left around noon. However, at 4:45 that day, the owner of Holy Rosary called in a panic. She claimed my mom was unmanageable because she wouldn't wash her hands and she had soiled herself and wouldn't let anyone help her. We had to immediately return to pick my mom up after less than 5 hours. Fortunately, her former caregivers welcomed her back. Just to clarify, I'm not mad or bitter but I strongly urge "A Place for Mom" and Holy Rosary to carefully consider the needs of each resident before making final decisions. Writing this lengthy review, I hope other families will not have to go through a similar situation. Also, I'm open to suggestions on how I could have managed this better.
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Anonymous
"Upsetting Experience with Assisted Living Home Decision"
Bumpy Ride with Mom's Assisted Living Placement" I'm not sure if my feedback is for A Place for Mom or Holy Rosary, the home picked using their help. Simply put, I needed to find a place for my mom who's 89 and has serious alzheimers. She needs help with basic things like bathing, getting dressed, etc. A Place for Mom, or APFM, was recommended so I checked them out. They understood my mom’s needs and gave me some good options. After thinking it over, I chose Holy Rosary because it was clean and close to where my mom used to live. The owner met my mom and her current caregivers, and we even arranged a move-in date about 5 weeks out. The day came and my husband and I had a hard time saying goodbye to her current family of caretakers. We got Mom settled at Holy Rosary with new clothes and her familiar things. We left around noon. But then, just before 5pm, we got a crazy call from the Holy Rosary owner. She said they couldn't handle Mom, that Mom wouldn't wash her hands or allow help after she’d soiled herself. They wanted her out immediately. Luckily, her old place was willing to take her back. Honestly, I was super mad then, but I'm not now, just disappointed. My advice is that APFM and places like Holy Rosary should be better about figuring out if a person’s needs can really be met before saying yes. I want others to avoid going through this. I'd appreciate any suggestions on how to avoid this mess in the future.
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Anonymous
"Neglectful Owner, Lack of Preparation, Unprofessional Conduct at Assisted Living"
Even though the owner of this home appears to be gentle-hearted, she doesn't seem to properly evaluate new residents before accepting them. My family and I spent considerable hours getting my Grandma ready to move into this home. We met with the owner, several times, and she even communicated with the dementia team at my Grandma's previous residence. However, today was moving day. Four hours after moving my Grandma into Holy Rosary, my Aunt received a call. She was informed that she needed to find another place for my Grandma to stay. It appears that she, the owner of Holy Rosary, hasn't adequately researched dementia, even though she had spent time with my Grandma and discussed her condition with past caregivers. This lack of responsibility is baffling. A move like this is already tough on a senior, and the callous way this situation was handled is frankly unprofessional. My Grandma didn’t understand she instruction to wash her hands. My guess is that she couldn't comprehend what was being asked of her. Based on this experience, I would absolutely NOT recommend this assisted living facility!
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Anonymous
"Shocking Lack of Professionalism and Preparation at Holy Rosary."
The owner seems nice, but unfortunately, she doesn't seem to do her proper research before taking in new elderly residents. We put a lot of time into gearing up for my Grandma's shift to her new home. She met with my Grandma, my Aunt, and me more than once. She also spoke with the dementia team at her old place. Today was supposed to be the moving day, and 4 hours after my Aunt took Grandma to Holy Rosary, she called to say we need to find another place for Grandma. This makes me think that despite talking to my Grandma and her previous caregiver, she doesn't really understand dementia. This is beyond frustrating. It's a big deal for a senior to move like this, and it's a real shame how she handled it. She was unprofessional to a level that leaves me shocked. Grandma didn't follow her instructions to wash her hands because she didn't understand. I'd guess that's why she acted this way. I definitely wouldn't suggest going here!
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Anonymous
"A true home with caring staff and great value!"
My mother lives at Holy Rosary, and I've visited many times. I've enjoyed meals with the residents and feel I know the home and staff very well. Since my mom has been there for almost 4 years, I'm very familiar with its services and the care provided. Holy Rosary feels more like a home than a facility. It's a cozy place in a quiet neighborhood surrounded by single-family homes. The staff is friendly, warm, and always ready to help. The care has been excellent and meets my mom's needs well. The value is also good compared to other options, and my mom loves the home-like atmosphere. The administrator goes out of her way to ensure my mom's needs are met and that she receives great care. I've formed friendships with the staff and fully trust the care they provide for my mom.
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Family Member
"Assisted Living Facility Falls Short of Expectations"
The lady I talked to was really nice, but we didn’t feel comfortable here. There's no street parking, and when I stepped inside, I noticed a smell. When I asked about prices, she whispered because others were nearby. I worried about the small staff, too. If we needed more care, they'd have to hire more people, making it pricier. This place isn’t right for us.
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Family Member
"Mixed Feelings About Assisted Living Facility"
The lady I talked to was nice, but it wasn't right for us. There's no parking on the street. When I entered, there was a smell. When I asked about the rates, she whispered them because others were around. I worried about not enough staff. If we needed more care, they'd have to hire more and raise the price. This wasn't a good fit for us.
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