Assisted Living Facilities

Manila Manor I

3.4/5.00 - based on 18 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 4 years ago

"Limited activities, language barrier, disliked food; relocated to superior facility."

This place is sad. Workers can't talk well. Food isn't liked. Few activities. Moved to better home.

2/5.00 Published 7 years ago

"Underwhelming Assisted Living Facility Experience"

This place felt gloomy and unwelcoming. When I called to schedule a tour, the person on the phone wasn't very professional. They said the contact person wasn't available and didn't know when they'd return. It made me uneasy.

2/5.00 Published 7 years ago

"Unwelcoming Facility with Unprofessional Communication"

This location was gloomy and not exactly welcoming. Plus, when I first called to arrange a visit, the individual I talked to had no courtesy and was unaware of when the primary contact would be back. This lack of knowledge truly worries me.

2/5.00 Published 7 years ago

"Lackluster Assisted Living Facility Disappoints with Limited Amenities"

This place is kinda depressing. The rooms are tiny, there's no garden or plants, and one room gets way too hot in the summer.

5/5.00 Published 7 years ago

"They take great care of her"

The home is run by a Filipino woman, and she has a staff of Filipino women. They are all very nice, but I worry because they are small and might not be able to help my mom if she falls. Other than that, my mom is always clean, smiling, and well-fed when I visit. They serve home-cooked meals. She isn't walking anymore, and I'm not sure if it's because of the move or her health. I like that the owner, is very involved and keeps me updated.

4.5/5.00 Published 7 years ago

"Excellent care home with clean facilities and attentive staff"

This care home is always clean, and they work hard to keep it that way. The owner is great, and the caregivers are wonderful. The food smells delicious and they make sure to follow mom’s special diet. They also take the residents outside and have exercise equipment for them. I highly recommend this care home.

4.5/5.00 Published 7 years ago

"A Great Care Home"

This place is super clean, and they're always keeping it that way. The owner is great, and the caregivers are friendly. The food smells yummy, and they make sure to follow Mom's special diet. They even take residents outside and have exercise stuff for them. I'd totally recommend this care home.

2.5/5.00 Published 7 years ago

"Disappointed, resident ignored during visit!"

I must say that I was pretty disappointed with my visit to this facility. I totally get that everyone's needs vary and some require more care than other folks. But no one should ever be left unnoticed. During my visit, I observed a resident continuously asking for assistance while he was taking a bath, but help never came. Such negligence really struck me the wrong way.

5/5.00 Published 7 years ago

"Manila Manor: Bright, Cheerful, and Welcoming"

Manila Manor is really nice. The rooms are bright and cheerful, and the other residents seem well cared for and happy. The place feels welcoming. This one is my top choice right now.

5/5.00 Published 8 years ago

"Grateful for the loving care at Manila Manor"

My mom lived at Manila Manor for almost three years after she couldn’t take care of herself because of dementia. Two months ago, she went into hospice care there and passed away peacefully in her sleep on March 28 at 92 years old. Our experience was excellent. There are four of us siblings, and we shared the cost. The value was immense because my mom was cared for with so much love and kindness. Every family has their own idea of how they want their parent cared for. Some want a fancy place; others want lots of services and activities. We wanted our mom to be hugged, fed well, given her daily medications, and helped with personal grooming. And we needed this to be affordable since we all have families and financial obligations. Manila Manor gave us what we needed. It’s not a grand place, but it feels like home, just like the house we grew up in. Despite her dementia, my mom could find her way around and felt at home. The owner and her caregivers were lovely. They genuinely liked my mom and treated her with so much love. My siblings and I dropped in all the time, unannounced. My mom’s room was always tidy, and her laundry was done and put away. She had her own room, and nothing was ever taken from her belongings. This was a big contrast to the institutional facility where my grandmother lived, which was, in my opinion, a horrible place. My mom wouldn’t have liked an institutional setting. She came to love her caregivers and had a sunny outlook. They kept her nails polished and her hair cut and styled. They dressed her up when we took her to Sunday dinner or family occasions. She played the electronic piano in her room and sometimes the standard piano in the office for the other residents. The owner was often at the house. She is a lovely woman, kind, thoughtful, and spiritual. She also manages the residence with care and attention. My mom’s dementia eventually limited her activities to watching TV. She couldn’t remember to swallow food, so the staff hand-fed her every meal in the last months of her life. I visited my mom every week or two. I always asked how she was doing and if she was happy there. She always said she was. I checked her for bruises and looked over her belongings—everything was always taken care of, and she looked and acted happy and secure. A day before Mom died, the staff sat with me for several hours and let me talk about my mom as it became clear she would pass away soon. The evening Mom died, my brother and his son visited. Soon after they left, Maura hugged Mom for more than an hour. In the middle of the night, our mother left us. I couldn’t ask for more love and kindness than what my mom and our family received from the caregivers at Manila Manor. I will always be grateful to them.

3.5/5.00 Published 8 years ago

"Attentive caregivers and flexible visitation in assisted living facility"

The people who looked after my mom were really nice. We talked a lot about how to make her feel good and not worried. It was helpful. They let me spend as much time with her as I wanted, which I think was good for her. We paid $2,800.00 a month for a room just for her. I think they might charge more now. The staff don’t work in shifts, but I know places that do cost more. I hope this review helps someone.

3.5/5.00 Published 8 years ago

"Helpful to my mother"

The caregivers were kind and caring to my mother. I had many conversations with them about her treatment and comfort. They allowed me to spend ample time with her. The price was $2,800.00 per month for a solo room. Overall, favorable experience.

0.5/5.00 Published 9 years ago

"Avoid this facility - inadequate care and absent owner"

My Grandma was often left by herself, leading to a bladder infection that has now hospitalized her. She's still extremely sick. The workers are not properly trained and the owner hardly spends any time here, maybe about half an hour a day.

1/5.00 Published 10 years ago

"Manila Manor Mishandles Mom's Medication"

I moved my mom into Manila Manor. She called me one weekend, saying she was hurting really bad and wanted me to take her to the doctor. I did, and the doctor said they weren't giving her pain medicine. Instead of morphine, they gave her aspirin and some staff member was her pills. I relocated my mom quickly and she's doing so much better now. I think Manila Manor is the worst.

4/5.00 Published 11 years ago

"Affordable, caring community with homey atmosphere, great for seniors."

This place doesn't have a ton of services, but there's this awesome lady who's really good at making crafts and fun activities for everyone. They've got two houses, and it seems like one of them, Manila Manor, gets most of the attention. she, one of the caregivers, is super busy but really nice and calming. There's another caregiver who sometimes needs reminding to do stuff. It's pretty warm in there, but she , who cooks, makes awesome healthy meals with fresh fruits and veggies. Our family member seems to be doing better since being there. The place doesn't look great from the outside and could use a fresh coat of paint inside. But the price they offered us is good and doesn't change, which is nice. Overall, we'd recommend it to anyone. Costs about $2,000 a month.

Manila Manor I

Address
17734 Baltar St
Reseda, CA - 91335

Website

Email

Telephone
(818) 342-8738

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