Merrill Gardens at Campbell
Larry
"Needs Better Care and Maintenance"
Our main problem is with fixing things and getting help. When the power went out, my mom had to call three times for help to get out of her power chair. Each time, they told her no one could come right now but they would call her back. They never called back. The power was off for a few hours before it came back. Also, the fire alarm has been set off twice and stayed on for a long time. No one told us why, and when my mom asked, they just said, “Go to your room and shut the door.” My mom’s room thermostat doesn’t work well. It’s old, tiny, hard to see, and hard to read, even for me. The workers agree it’s one of the old ones. We’ve asked for a new one many times but nobody has answered us. We thought Merrill Gardens at Campbell would be top-notch, but it’s been a letdown.
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Christine
"Promising Assisted Living Facility, but Distance and Size Concerns"
Our family visited the facility in person. The tour was okay and it seemed like a good option. However, it was too far away and a bit larger than what we wanted.
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Ann K
"Positive Experience in Assisted Living Memory Care"
My experience with my loved one here was really good. I think he received excellent care. He stayed in the memory care unit, which had less social interaction compared to other parts of the facility, but the staff seemed friendly, and the atmosphere was pleasant. It's a place I've recommended to others. The location is convenient with many restaurants and activities nearby, making it a great choice for the community.
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A N
"Poorly Equipped and Inadequate Memory Care Facility"
This place isn't great for memory care. The staff don't have the right training or attitude to make residents' lives better. It's okay for residents who can't take part in activities, but it's not good for those who can move around. They also can't handle memory care patients who act out.
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Anonymous
"Caring Community with Good Communication"
If someone needs memory care, this place is really nice for residents. They made sure everyone got their vaccines, and the staff keeps us informed about any changes for our loved ones. Recently, my loved one was moved to the hospital, and the community has been checking up on them.
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Anonymous
"Lovely Place for Seniors!"
I had a great time visiting this place with my family to check it out for my loved one. The people working there were on time for our appointment and made sure to help us with whatever we needed. The place was really nice and had lots of cool stuff for the people living there. It was a bit too big for what my mom wanted though.
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Anonymous
"Good tour, not the fit"
They were a good community. Trying to find a good fit for my brother was a new experience for me. On the tour, they were professional and friendly. I went through the whole community. It was helpful to have a list of places to visit from A Place For Mom. This was not the right fit.
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Anonymous
"Assisted Living Facility Falls Short on Care and Transportation"
During my visit, I worried about my mom's future care. The facility has limited options for rehab or memory care. Transportation to doctor appointments is also limited. They lack enough nurse hours. Valet parking is convenient but can mean waiting. The community looks beautiful, but a resident warned me it's not as perfect as it seems.
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Anonymous
"Spacious and Stylish Community with Hotel-Like Amenities"
This place is really nice. The apartments are big and stylish. We liked that each apartment has its own washer and dryer. The lobby, social areas, and dining room are so big that it almost feels like a hotel. My mom is worried that it might not have the close-knit feeling she's seen in other places. Overall though, it's a beautiful community!
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Anonymous
"Spacious and stylish community with close-knit concerns"
This place is really nice! The apartments are big and pretty. We liked that each one has a washer and dryer. But, the lobby, places to hang out, and dining room are really big too, almost like a hotel. My mom worries it might not feel as cozy as other places she's seen. But overall, it's a beautiful place!
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Anonymous
"Mom Loves It Here, Everything Is Great!"
My mother is doing really well at this place. She’s very happy and has settled in nicely. The community looks great, always clean and tidy. The staff is wonderful—very helpful and kind. There are lots of activities, and she’s trying out a few. She enjoys the food; the meals are good. They’re taking great care of her, and I would recommend it.
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Anonymous
"Mixed Feelings about Merrill Gardens at Campbell - Campbell, CA"
Couldn't see inside. Waitlist's over a year long. Outside looks nice.
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Anonymous
"Responsive Staff at Upscale Assisted Living"
The place looks fancy like a hotel, but the staff isn't super friendly. The representative was really nice and helpful, though. They responded quickly to my emails.
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Anonymous
"Beautiful place with friendly staff and good food."
The place is really well maintained. The staff is super friendly. It's a beautiful and nice place. The food is really good. Everyone, from maintenance to the front desk, is very responsive. The activities help residents thrive. Parking can be a bit tricky sometimes. I even suggested a friend check it out for their parents.
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Anonymous
"Perfect Place, Just Needed a Private Room"
Merrill Gardens Campbell would have been perfect if they had a private room. Everything was new, clean, and the staff was super friendly.
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Loved one
"Great care and friendly staff at clean, well-kept Merrill Gardens"
We’ve been really happy with Merrill Gardens. The place looks great and is very clean. The staff are super friendly and take great care of everyone. There are also lots of fun activities for the residents.
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Loved one
"Great care and activities in a clean, nice place!"
Overall, we’re really happy with Merrill Gardens. It’s a clean and nice-looking place, and the staff are very kind and caring. They offer great care and have lots of activities for everyone.
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Merrill Gardens at Campbell
Offer modern and convenient senior living in the heart of Campbell, near Good Samaritan Hospital and Kaiser Permanente Medical Center.
This elegant community is within walking distance to shops and restaurants.
Services:
Bathing, dressing, grooming, medication management, safety checks, and more. Privacy and freedom of choice remain paramount in our goal of fostering independence.
Address
2115 South Winchester Boulevard
Campbell, CA - 95008
Website
https://www.merrillgardens.com/senior-living/ca/campbell/merrill-gardens-at-campbell/assisted-living
Telephone
(408) 370-6454