Merrill Gardens at Rockridge
Jennie
"Mixed Experience at MGR Assisted Living"
My mom lived at MGR for almost 2.5 years. She did well there. She really liked being with friends at meals. The food was good. The staff at the restaurant were nice. But sometimes, they were slow to answer calls for help. Even though residents have call buttons, there could be long delays. It cost a lot each month, and the price went up. When my mom passed away, the manager wasn't helpful. She didn't even offer condolences.
- Useful
- Not useful
- Share
anonymous
"Great Tour and Helpful Staff"
Our family had an in-person tour, and it was a really nice experience. The staff was very helpful and answered all our questions.
- Useful
- Not useful
- Share
anonymous
"Mixed Experience at Assisted Living: Nice Gardens, Poor Service"
Our family visited the facility, but our guide wasn't very knowledgeable. She was filling in for someone else. The place looked a bit cheap, but we enjoyed the rooftop gardens. We sat there and talked to other residents. They complained about the terrible meals and the long wait for staff assistance.
- Useful
- Not useful
- Share
Monica S
"Highly recommended assisted living!"
We picked Merrill Gardens because it’s modern, bright, and dog-friendly. The one-room apartment is spacious with a large patio. The directors are friendly. Highly recommend!” Feel free to let me know if there’s anything else I can assist you with! 😊
- Useful
- Not useful
- Share
Anonymous
"Beautiful facility and excellent tour guide."
The facility was beautiful, and the tour guide was excellent.
- Useful
- Not useful
- Share
Anonymous
"Great Location, Good Food, and Fun Activities"
My husband and I are doing very well here. We like the location a lot because it’s closer to our family, so we get to see them often. The meals are great with a lot of variety and are served well. They always have some core foods available, plus three new entrees, a new soup, and a different dessert every day. The portions aren’t huge, but that’s okay with us. We have two rooms with a full-sized kitchen, a washer and dryer, and we’re comfortable with the space. We’re really happy with everything. The staff is easy to talk to and seems knowledgeable. They even had a “town meeting” to go over fire drills and other important stuff. The staff was very helpful in showing us what to do and they listen to complaints to make sure everything is okay.There are exercise classes every morning at 10 and another one in the afternoon with music. Every Friday, there’s a happy hour with wine and someone playing the piano for a sing-a-long. We have no complaints about the cleanliness and our housekeeper is awesome. She even changes the bed for me because I have trouble doing it myself. There are still some things they’re working on, but they’re new and doing a good job. I would recommend them and even our kids talk about moving in.
- Useful
- Not useful
- Share
Anonymous
"Memory Care Haven"
Merrill Gardens at Rockridge is perfect for memory care needs. It's clean, offers delicious food, and diverse activities. Urban setting with bay view, rooftop garden. Highly recommend.
- Useful
- Not useful
- Share
Anonymous
"Vibrant Assisted Living with Integrated Care"
Wow, these new apartments are lovely! They really capture the spirit of the local Rockridge neighborhood. The people here are diverse and engaged, which is refreshing. Unlike the usual cookie-cutter senior facilities, this place stands out. Plus, I like that all the units are independent living, and assisted care is seamlessly integrated. Assisted living residents aren’t isolated from everyone else.
- Useful
- Not useful
- Share
Anonymous
"Fantastic Food and Great Service at This Assisted Living Facility"
This place has been perfect for my mom. She really enjoys it here and is doing great. The food is fantastic, which was a big reason I chose this place, along with its convenient location near my home. The community is brand new, clean, and modern. The staff is friendly and supportive. Communication with them is excellent. I have no complaints and highly recommend this place.
- Useful
- Not useful
- Share
Anonymous
"Warm and Welcoming Assisted Living with Excellent Services"
We liked the services at Cogir a lot. It was a friendly place. Our parents loved the food and the services they got there.
- Useful
- Not useful
- Share
Anonymous
"A Bit Bumpy"
Things are mostly going well at the new assisted living facility! Our only problem is that the staff are still learning to be more efficient since it's a new place. It's been a bit tricky so far, but overall, it's been a good experience.
- Useful
- Not useful
- Share
Anonymous
"Mixed Experience at New Assisted Living Community"
They’re a new place, but they’re missing a lot of stuff. When my mom moved in, it was a bit tough because they were just starting out. The care for my mom is okay, but sometimes the staff isn’t well-trained and they don’t work together. They need more activities. Most of the staff are pretty good, though. The best part? The meals!
- Useful
- Not useful
- Share
Anonymous
"Time Can Show More Improvement"
They’re a new community, but they’re missing a lot of things. When my mom moved in during their opening week, it was a bit chaotic. While my mom gets decent care, some staff members lack training and don’t work well together. Plus, there aren’t enough activities. Most of the staff are pretty good, though. The highlight? The meals—they’re fantastic.
- Useful
- Not useful
- Share