Assisted Living Facilities

Mission Hills - Rancho Mirage

4.3/5.00 - based on 55 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 10 months ago

"Strict contracts, supportive of family mealtime in elder care."

Navigating elder care, contract strict; supportive of family mealtime.

4/5.00 Published 10 months ago

"Pet-friendly, friendly atmosphere; opted not to move in."

They're pet-friendly and generally friendly, but we chose not to move.

1/5.00 Published 11 months ago

"Unreliable Staff and Bad Food at Assisted Living Home"

The sales guy was great, but he's gone now. Lots of the stuff he promised didn't happen. The folks who serve food in the dining hall get switched out all the time. The cook who originally came with the place quit soon after we got here. Now there's just a kitchen worker. The food is always late, it's cold, and it's hard to eat. The meals usually come with rice or peas. I have no idea what we're going to do.

4/5.00 Published 11 months ago

"Friendly Staff, Improving Service, Worth Recommending"

The staff here are really nice to everyone. They make sure to remember everyone's names, which is great. The food used to be better, but they hired a new chef recently, so maybe it will get better. The cleaning service is okay. They need to communicate better about staffing and the chef situation, and how the meals are getting better. Overall, though, I would say this place is a good deal and I would recommend it.

4/5.00 Published 1 year ago

"Communication Issues Mar Otherwise Caring Assisted Living Experience"

The staff at the assisted living facility were kind and made an effort to help residents. However, there were too many changes in staff, and they didn't communicate well when shifts changed.

3/5.00 Published 1 year ago

"Mixed Experience at Atria Rancho Mirage"

My family member lives at Atria Rancho Mirage, and her experience there has been okay. The staff are friendly, and the food is decent. However, there’s a big security problem because the doors are unlocked for 30 minutes each night due to budget cuts. Overall, I’d still recommend Atria Rancho Mirage to others.

4/5.00 Published 6 years ago

"Mission Hills Offers Great Rooms, But We Opted for Another Community"

Mission Hills definitely has the best individual rooms. They're spacious, well laid out, and welcoming. The grounds are lovely, clean, and well maintained. The residents at Mission Hills are a bit older than we'd prefer. Also, we weren't convinced by the dining room choices. In the end, we chose another community.

3/5.00 Published 6 years ago

"Too Far: Not Suitable at the Moment"

After considering the distance, this place won't work for now.

4/5.00 Published 7 years ago

"Newly Renovated Assisted Living with Active Community"

This place is really nice. They fixed it up last year. It's super clean and they take good care of it. Mom's doing great here, she likes it. She's doing stuff and going to parties. She likes meeting new folks and making pals. The food seems good too, she hasn't griped about it. I'd tell anyone to check this place out.

4/5.00 Published 7 years ago

"Friendly Tour"

I visited this place with my mom. The tour was nice, everyone was friendly, and the community was clean. Although it wasn't the right fit for my mother, overall, it went well.

4/5.00 Published 7 years ago

"Clean and friendly place, great tour for my loved one"

My loved one and I visited Mission Hills while searching for her new home. Mission Hills is a nice place with really friendly staff. It was clean and looked good. We had a really good tour.

4/5.00 Published 7 years ago

"Caring Environment"

My dad lived at Mission Hills. They had enough staff, and his overall experience was good. However, they couldn't meet his care needs anymore.

3.5/5.00 Published 7 years ago

"Senior Care Community Needs More Light and Activity"

We went to check out this place for my family. The people working there were nice and kind. But, it seemed kinda dim inside, not much light. The folks living there didn’t seem too lively. At least it was clean. We were hoping to see more stuff happening, especially since my mom likes being active. Maybe families should come check it out before deciding.

4/5.00 Published 7 years ago

"Clean, Friendly, Slightly Farther Than Expected"

I went to check out this place, and it seemed really nice and tidy. The people who worked there were all really friendly and kind. The only thing was, it was a bit farther away than what we were aiming for.

4/5.00 Published 7 years ago

"A Pleasant Visit"

This place felt nice during our visit. The staff we met were friendly, and the food was tasty. However, it was a bit too big and spread out for my dad.

3/5.00 Published 8 years ago

"Mixed Feelings About Older Community Assisted Living Facility"

The folks I met were really nice and friendly. The place seemed old. The memory care unit felt too dark.

4/5.00 Published 8 years ago

"Great place for Grandma"

The people who work here are nice and seem organized. The food is decent and the place is super clean. I don't know when they tidy her room, but the trash is often full when we visit. Grandma enjoys bingo and going out on trips. I think this place is a good choice.

3/5.00 Published 8 years ago

"Not as good as I hoped: service delays, transportation problems."

Services not as promised, transportation issues, limited food choices.

4.5/5.00 Published 8 years ago

"Big, Clean Rooms and Friendly Staff"

The rooms are clean and big. The staff is super friendly and always ready to help.

4/5.00 Published 9 years ago

"Highly Satisfied with Mission Hills-Rancho Mirage"

I'm quite happy with Mission Hills-Rancho Mirage overall. The activities appear well-planned and popular. Although I haven't joined in much, I've heard positive feedback. Nothing's flawless, so I won't give a perfect score, but they handle almost everything very well. As a grumpy old guy, that means a lot coming from me.

4/5.00 Published 9 years ago

"Assisted Living Facility Review: Privacy and Laundry Concerns"

Initially, she faced some problems. Staff would knock on her door and sometimes enter without waiting for a response, which made her feel like she had little privacy. Another issue was with her laundry. They often replaced her good hangers with wire ones and returned her white towel stained and grayish. Despite these challenges, overall, her experience has been fairly positive.

4/5.00 Published 9 years ago

"Generally Positive Experience at Mission Hills"

Our loved one has mostly had a good experience at Mission Hills. It looks nice and the staff is friendly. We've had a few problems here and there, but overall they've been very helpful. We're still working on getting regular help with bathing, but other than that, we're happy with the place.

3/5.00 Published 9 years ago

"Assisted Living Facility Provides Good Care Despite Mediocre Food"

They're looking after us well, and everything's okay, but the food's just okay. That's the only thing I'd want better. The staff is super friendly.

4.5/5.00 Published 10 years ago

"Happy with Mission Hills' care and staff for one month"

My mom was at Mission Hills for a month and had a good time. The staff did a great job, and we were really happy with everything.

1.5/5.00 Published 10 years ago

"'Mom's Worst Experiences in Assisted Living Centers'"

My mom has made a home in numerous assisted living centers all over the country...This one is unquestionably the least impressive...she's never been comfortable there...the staff has shown her some real disrespect...They've been making her pay more than she should, and I can't get the person who handles the bills to ring me back...

3/5.00 Published 10 years ago

"Medication Mix-Ups Continue Despite Great Environment"

My dad really likes this place—the staff and location are great. But they keep messing up his medications. I've talked to them many times. Medication is crucial. I hope they fix it.

4.5/5.00 Published 10 years ago

"Friendly staff, but it wasn’t the right fit for mom."

The staff here were really nice. However, the other residents seemed more confused than our family member. They had good supervision and a memory care unit. The dining room was quite dull. It's hard to rate this place since we weren't there long. The staff were friendly, and the cook even came out to greet us. It just wasn’t the right place for my mom, but they did their best to be kind.

4/5.00 Published 11 years ago

"Friendly Staff"

The staff was friendly, but the place felt a bit more like a recovery center. Still, the people were very nice. We wanted something a little more upscale for our parents, so this wasn't our top pick.

4/5.00 Published 11 years ago

"Helpful and Informative Tour at Mission Hills Assisted Living"

I was really surprised by their staff at Mission Hills. She showed me around and told me exactly what my parents would need and why. Their place is big and super clean.

4/5.00 Published 11 years ago

"Clean, Nice, and Affordable"

It was really nice, and if we hadn't chosen another place, we might have picked Mission Hills. It was our second choice. I won't say it was cheap, but it cost less than other options. The dining room was very pleasant with white tablecloths. They encouraged people to eat there, which is great for socializing. Overall, it was clean and seemed quite nice.

4.5/5.00 Published 11 years ago

"Friendly Staff and Great Food"

We picked this place because the staff is super friendly and the whole place is really clean. The layout is cool, like a wagon wheel with everything in the center and hallways leading to the rooms. They had a Father’s Day party with amazing BBQ chicken and ribs. The soup was super tasty and thick, not watery at all. The community has lots of beautiful trees and is just gorgeous. Betty and Leake were awesome; they went above and beyond to help. My mom had some insurance problems, and the staff was really helpful and accommodating.

Mission Hills - Rancho Mirage

Address
34560 Bob Hope Drive
Rancho Mirage, CA - 92270

Website

Email

Telephone
(760) 770-7737

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