Monaco Crest Guest Home
Anonymous
"Lovely home with caring staff, but too expensive for me."
This place is really nice. It's like a beautiful home where you get to choose what you want to do and there are also activities you can join if you want. The person named [name removed] who works here is really friendly and kind. The only thing is, it costs more money than I can afford.
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Anonymous
"Loved it, but needed a private room."
Great location and spacious. The caretaker and owner were very nice. I loved the place, but they only had shared rooms, and we wanted a private one.
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Son
"Hands-On Owner, Excellent Care"
They’re really good. I’m super happy with the service they give my mom. The place is spotless and everyone is really nice. I think we’re getting a great deal. The care is excellent. The activities are just okay, but they’re way better than the last place my mom was at. I asked them to play her DVDs and CDs, and every time I visit, they’re doing that for her.
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Ann
"Better Communication Needed for Assisted Living Schedules"
I think it'd be helpful to know the daily routines and schedules. Although I reviewed the contract, having meal times and activity schedules written down would be beneficial. The main issue we face is that they put residents to bed very early. My mom has fallen a couple of times when she gets up to use the bathroom. It's not their fault; she's just unsteady on her feet. I've asked if they can help her get up before bedtime to avoid middle-of-the-night trips. The home's manager encourages me to call anytime, which is really nice considering how busy she is."
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Ann
"Helpful staff, early bedtime a concern, good communication"
I think it would be helpful if they shared the daily routines and schedules. Even though I checked my contract, having the meal times and activity schedules written down would be great. One issue we're facing is that they put residents to bed pretty early. My mom often needs to use the bathroom during the night and has fallen a couple of times. It's not really their fault since she's unsteady on her feet. I've asked if they could help her get up before bedtime to prevent this. The lady who manages the place is always encouraging me to call with any questions or concerns. That's really nice because I know she's busy.
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