Assisted Living Facilities

Mountview Senior Living

4.1/5.00 - based on 38 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Helpful Assisted Living with Caring Staff and Engaging Activities"

The assisted living facility could improve with a more thorough move-in package that includes clothing and personal items for memory care residents. They also need better floor plans and furniture arrangements. The carpets are being replaced, which is good. It would be nice if all staff consistently wore name tags or if residents had a roster with names and photos. The caregiver named was excellent and very helpful. The caregivers are responsive to resident and family concerns, going beyond their duties to find solutions. They are kind and professional. In memory care, dining is challenging, but the chef prepares tasty, personalized meals for each resident. Caregivers patiently help those who need assistance during meals. Activities directors are excellent, offering both group and individual activities that cater to residents' interests. There is a wide variety of activities and programs available for residents to enjoy.

4/5.00 Published 2 years ago

"Mixed Experience at Friendly Assisted Living Facility"

The people there were really nice and helpful. The place was nice and pleasant. The staff knew a lot. But, they didn't fully understand my loved one's needs at first, and they didn't tell me everything. He needed more personal attention than they could give. Also, the doors and bathrooms weren't right for someone with a walker or wheelchair. There weren't enough safety bars in the bathroom, either. The staff cared a lot and gave me my money back. They really wanted to know us and tried hard to help. They were very nice and patient with my loved one. The main nurse always answered fast. Whenever I called, they called back right away. I think it just wasn't the best place for him. If he'd been in better shape, I'd use them again.

4/5.00 Published 2 years ago

"Billing Issues Mar Otherwise Good Assisted Living Experience"

They've messed up our bill for 3 months now. The organization seems disorganized. My loved one was in the hospital twice and was supposed to get a partial credit for care. This month we were charged for the entire last month and the one before. We keep trying to resolve it, but I keep getting the runaround, and it's just a big mess. That's my only real problem with them. Besides that, I really like the facility - the activities are good, and he receives good care.

3/5.00 Published 3 years ago

"Adequate Assisted Living Facility with Some Concerns"

The building is clean and well-kept. We only saw street parking available. There's good closet space, but the rooms are pretty small. The memory care courtyard with fans is nice. Not sure how much they do to engage self-isolating residents. We were told that memory care residents are checked on every two hours. It's not fancy, but it seemed adequate.

2/5.00 Published 3 years ago

"Not Recommended Assisted Living Community"

The caregivers were good, but the admin team and nurse weren't. My loved one's room wasn't very clean. They messed up with the TV placement and lost the wheelchair. Not recommended.

4/5.00 Published 4 years ago

"Great Value Assisted Living!"

The staff is amazing. Sometimes communication is tricky due to recent administrative changes. The room sizes are spacious, with the largest closets I’ve ever seen. Meals are tasty and diverse, and they even offer on-demand options. Outdoor space is limited, but they’re actively updating common areas. They’re flexible in finding the right floor plan. Excellent value with minimal extra charges.

4/5.00 Published 5 years ago

"Mountview: A Pleasant Place with Exciting Changes Ahead!"

This place is nice and straightforward, with plenty of activities. The director is great to connect with because she knows a lot about this field. I talked to some of the residents at Mountview, and they all seemed really happy with the care and food options. Plus, Mountview will be getting a makeover soon, which is super excited about. I’ll definitely keep this community in mind.

0.5/5.00 Published 7 years ago

"Inadequate Care and Mismanagement at Assisted Living Facility"

The staff at this facility evidently lacks the necessary experience and training to appropriately care for those dealing with dementia. During my husband's first night, he experienced a terrible fall and ended up in the hospital after cracking his head open. They didn't manage his personal care effectively, even allowing him to go outside and roll around in the dirt while only wearing his diaper. Despite their assurances that an improvement would manifest once his medication took effect, it was clear that no one truly knew what medication was in use. Our two weeks there were extraordinarily stressful and I am grateful we managed to leave. I have no favorable comments to make about this place.

0.5/5.00 Published 7 years ago

"Dreadful Care for Dementia Patient"

Incompetent staff and terrible care at this assisted living facility resulting in my husband's severe injury on his first night. Care workers lacked knowledge on handling dementia patients. He was allowed to roam freely, even in his diaper, getting so far as to roll in dirt outdoors on one occasion. They promised that he would improve once his medication took effect, but there was consistent confusion surrounding what medication he was actually receiving. Two incredibly challenging weeks passed before I could get him out of there. I have nothing positive to mention about this place.

5/5.00 Published 7 years ago

"Everything’s Great So Far!"

My friend just moved here, and everything has been great. The staff is really nice, and we have no issues at all.

5/5.00 Published 8 years ago

"Excellent Care and Cleanliness"

I’ve always been really pleased with the services at this place. The staff is fantastic and really caring. The community is always clean and well-maintained. They offer lots of activities for everyone. I’m confident that other families would be very satisfied with the care and value provided by the great staff here.

5/5.00 Published 8 years ago

"Great Care and Safe Environment at Mountview Senior Living!"

We're very pleased with Mountview Senior Living. They take excellent care of my mother. She looks happy living here and enjoys her meals. Her room and the community are clean and well-maintained. I recommend this place because they do a great job, and I know my mother is safe here.

5/5.00 Published 8 years ago

"Mountview: Friendly Staff and Cheerful Rooms"

I visited Mountview on August 30th and loved it! The rates are fair, and the staff is super nice. The rooms are small but cheerful. I think this might be the one!

5/5.00 Published 9 years ago

"Excellent Care and Five-Star Service at Mountview Senior Living"

I had a great experience at Mountview Senior Living. The staff takes excellent care of my loved one. I’m giving it five stars overall, and five stars for each category.

4/5.00 Published 9 years ago

"Great Staff!"

The place is awesome, and the people who work there are fantastic!

4/5.00 Published 9 years ago

"Caring Team Creates Warm Atmosphere"

The people who work here are super nice!

4/5.00 Published 9 years ago

"Better Communication Needed for Families at Mountview Senior Living"

Mountview Senior Living is mostly good, but they should communicate better with families about the patient. Staff is friendly.

5/5.00 Published 9 years ago

"Overall, I've been very satisfied with the care here."

So far, everything has been good. They take her to the activities on the assisted living side. The memory care area can be a bit dull, and the people there aren’t very alert. But they’ve been pretty accommodating. The place is nice and clean, without those bad smells you find in some other places. She likes the food, and I appreciate that a podiatrist comes once a month. Jason and Megan have both been wonderful. Overall, I’ve been very pleased.

5/5.00 Published 9 years ago

"Best Assisted Living Community with Exceptional Staff"

Mountview Senior Living is the best assisted living community we’ve seen. We chose this place for our family member, and both he and we are very happy. The staff is amazing, always helping both residents and their families. Mountview Senior Living was a true blessing for finding a great home for our elderly family member.

5/5.00 Published 9 years ago

"Great care and activities at Mountview Senior Living!"

Mountview Senior Living is doing an amazing job. We’re really happy with how everything has turned out. The person we helped move in seems to have adjusted very well to the memory care unit. She looks much more peaceful here than she did at her old place. The director of the memory care unit does an excellent job. The residents are well taken care of, and there are plenty of activities to keep everyone busy and happy. The food is also very good!

5/5.00 Published 9 years ago

"Wonderful care and support even before moving in!"

They have been amazing. My mom broke her hip while moving in. She had to stay in a recovery home, but they visited her with food and flowers, going the extra mile to welcome her early. I had a smooth experience setting up and moving in. I highly recommend them. They were fantastic.

3.5/5.00 Published 9 years ago

"Mixed Feelings: Adjusting to Assisted Living with Friendly Staff"

We're still getting used to it. Figuring out details. Mostly happy but worried about Dad's care level. Mom's in memory care and we're okay with that. Staff is nice and helpful. Overall, it's good but still sorting things out.

3/5.00 Published 9 years ago

"Decent home but lacks personal kitchen areas"

It's a pleasing place, but it's arranged like studio apartments. There's no small kitchen.

4.5/5.00 Published 9 years ago

"Great Care and Support at Mountview Senior Living"

We are really happy with the care our parent gets at Heartland Village, the memory unit. The staff is always nice to her and very helpful to us. They make sure our parent’s needs are met. I would definitely recommend this memory unit to others. The staff tries to involve the residents in activities, even though many of them have short attention spans and can’t really join in. The administration has also impressed us by listening to our concerns and supporting us when we decided to move our parent here. They’ve been quick to address any issues. We’re really glad we chose Mountview Senior Living.

1/5.00 Published 10 years ago

"Gloomy and Dated, A Depressing Assisted Living Facility"

Gloomy, dated, and dispiriting.

4.5/5.00 Published 10 years ago

"I Love Mountview!"

I'm glad you discovered Mountview! Your mom's joy there is wonderful.

3.5/5.00 Published 10 years ago

"Inadequate Outdoor Space and Construction Concerns Deterred Our Choice"

I initially thought about bringing my Mom here, but I picked a smaller place after visiting. Mountview is getting some work done, like fixing plumbing and redecorating. But, it was all a bit chaotic, not good for my Mom's move. The place could use some updates, too. I also noticed there's not much outdoor sitting space except for a bench in the front and a patio upstairs. My Mom enjoys sitting in the sun, so that was a concern.

5/5.00 Published 10 years ago

"Mountview was great with kind, helpful director and homey atmosphere"

Mountview was great. Sherri, the director, was kind and helpful. She made sure my father’s special needs were met. They created a homey atmosphere for him. Located near local shops and in the foothills, it was an ideal place for my father. I’m very thankful for all their support and will always be grateful.

2/5.00 Published 11 years ago

"Unappealing Assisted Living Facility: Not Ideal for Mom"

Yikes. This assisted living facility isn't right for my mom. It feels like a traditional elderly home (which it indeed is). Though one area seemed okay, the lack of attractive seating spaces, along with a gloomy dining area and lobby, were negatives. The overall atmosphere wasn't enjoyable. Now it makes sense why the costs are lower.

Mountview Senior Living

Address
2640 Honolulu Ave
Montrose, CA - 91020

Website

Email

Telephone
(818) 248-6737

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