Assisted Living Facilities

Oakmont of San Antonio Heights

4.6/5.00 - based on 34 reviews
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4/5.00 Published 10 months ago

"Friendly Staff and Impressive Experience at Oakmont of San Antonio Heights"

Everyone at Oakmont of San Antonio Heights is really nice, and our family is really impressed by that. From our experience so far, we would definitely tell other families to consider this place.

4.5/5.00 Published 2 years ago

"Clean, Nice Community with Good Food, but Staffing Needs Improvement"

This place is very clean and pleasant. They keep the grounds well-maintained. Like many others, they are currently facing staffing issues. As someone who is at risk of falling, I think they need more staff to help prevent accidents. There are some really great staff members here, but some aren't as good. It might be better if they had more experienced, older staff. Also, I didn't realize we weren't allowed to leave the facility; I found out the hard way when I went out one day. The people who work here are really nice, and I've met some wonderful residents. The food here is also quite good.

4/5.00 Published 3 years ago

"Compassionate Staff and Exceptional Support"

I had a great tour at Oakmont of San Antonio Heights. The staff were super friendly, and I felt genuinely welcome. However, the community I ultimately chose went the extra mile to address my challenges and provided valuable assistance throughout.

4.5/5.00 Published 3 years ago

"Good facility with excellent hospice care but medication issues early"

Our loved one entered under hospice care, and at first, there was some confusion with her medication. Families should be very careful about medications and be patient while the staff learns your loved one's schedule. Initially, there was a delay in pain medication because the staff wasn’t familiar with her routine. This led to some discomfort, but the issue was eventually resolved. Additionally, the Oakmont staff didn’t properly dispose of some medication, and the night crew tried to give it to her by mistake. On the other hand, the hospice care from Cadence was excellent, with clear communication, and they came highly recommended by Oakmont. The facility itself was clean and well-kept. However, the evening staff seemed a bit overwhelmed, but they allowed me to stay overnight, and the daytime staff was quicker to respond.

3/5.00 Published 3 years ago

"Lack of Communication and Consistency in Assisted Living Facility"

The boss relies on families for help instead of solving problems in-house. Communication is poor; promised callbacks don't happen. Staff changes a lot, and care plans don't match what we were promised.

3/5.00 Published 4 years ago

"Memory Care Concerns at Oakmont Assisted Living Facility"

My mom stayed in the memory care part, but I wouldn't suggest this place. They couldn't handle her medicine right and didn't deal with her dementia properly. Instead of helping, they threatened to kick her out and wanted to charge more. I wouldn't advise anyone to choose this place for memory care.

5/5.00 Published 6 years ago

"Modern Facility with Excellent Memory Care and Outdoor Space"

The facility is just 4 years old, so it's still fresh and tidy. It’s one of the few places that really handles memory care well and has a lovely, safe outdoor space for walking or relaxing.

4/5.00 Published 7 years ago

"Friendly Staff and Great Amenities!"

I had a good experience touring this place with my mom. The staff was punctual and very helpful, answering all our questions patiently. I liked the layout of the building, and they had nice things for the residents to enjoy. Even though we didn't choose it for my mom, I'd suggest it to others.

4.5/5.00 Published 7 years ago

"All in All, a Very Nice Community"

My parents are doing well; the assisted living place feels like home to them. They enjoy daily activities and outings. The staff is friendly and helpful. The shared living room down the hallway is a nice spot for guests. Breakfast starts at 7 am, which suits my early-riser parents. We appreciate that it's a newer, clean community. However, there have been some recent issues with meals, and they're searching for a new chef.

4/5.00 Published 7 years ago

"Friendly staff, hit-or-miss food, but a fun atmosphere!"

This place is like staying at a fancy hotel. They've got tons of stuff to do and even take you out on trips. The people who work here are really nice. They help out a lot, and my mom feels comfortable talking to them about anything she needs. The food can be good or not so good, and sometimes you have to wait a bit to get it. They don't change the menu much, only three times every few months, but they'll make something special if you ask. What made us pick this place was how nice everyone is, both the staff and the people who live here.

5/5.00 Published 7 years ago

"Great care and activities, but need a closer location"

I visited this place, and the staff was amazing. They have lots of activities and keep the place very clean. The meals looked tasty, and the activities are great for the residents. We think families should check out this nice community for their loved ones. We need a place closer to where we live.

4/5.00 Published 7 years ago

"Exceptional Assisted Living!"

My visit to Oakmont was awesome! A friendly gentleman gave me a tour, showing the whole building and answering my questions. The place was really nice, but a bit expensive. Unfortunately, they didn’t have an available room for my mom at the time.

5/5.00 Published 8 years ago

"Dad could see himself living here one day!"

We loved this place and were really impressed with everything. Dad liked it and even joked that it’d be perfect for his parents...even though they’ve passed away. He could picture himself living here when he turns 100. They were happy to give him daily chores so he could keep busy, and we all agreed he should get a paycheck for it!

5/5.00 Published 8 years ago

"Top-notch staff and delicious food in a clean facility!"

The staff here are amazing. Carolyn is always so kind! The place is super clean. The food is delicious! We had a fantastic holiday meal that everyone loved. I highly recommend this place.

5/5.00 Published 8 years ago

"Amazing Facility with Top Notch Care and Great Food"

This place is amazing it's spotless and the staff is great. The food is really excellent. The only thing we’re worried about is that our family member might need more overnight help than they can offer.

5/5.00 Published 9 years ago

"Perfect Place with Caring Staff and Great Food!"

We couldn’t be happier with this place! The staff is amazing, the food tastes great, and they really take care of everyone here. The facility is the perfect size too big enough to offer lots of activities but small enough that everyone becomes friends.

3/5.00 Published 9 years ago

"Good place with high rent and a la carte pricing"

Housing - Renting here is okay, but you may need to move out when it gets too expensive Facilities - They are excellent, brand new, and bright Activities - They are arranged well Phases - Prices are based on what you need or "a la carte

4.5/5.00 Published 9 years ago

"Making Mom Feel Special"

We wanted a place for our mom to be more social and get assistance with her memory. The Oakmont is beautiful, and the staff was super friendly during our tour. Mom felt at ease and loved the facility. We're grateful she'll have a wonderful home.

5/5.00 Published 9 years ago

"Great place with caring staff and clean facilities."

The facility is doing a great job. Having more than one parent can make things a bit tricky, and we worried they might not have enough staff for the change. The place is really nice, new, and clean. The memory care director is very friendly and knows a lot, which helped us decide to choose this place.

5/5.00 Published 10 years ago

"Oakmont is the best place, no doubt about it!"

We have a loved one at Oakmont in Chino Hills, and we love it. After looking around, we knew this was the right place. We’re even moving another loved one in soon. Oakmont is the best place, no doubt about it. The staff is amazing.

4/5.00 Published 10 years ago

"Assisted living with great amenities and personal attention awaits!"

This place seems awesome, but all the first-floor apartments are taken even though they're not open yet. The gardens and grounds sound amazing, and the food is top-notch. The staff, who I spoke with, said it feels like being on a perfect cruise just for you! My rating is based on my conversation with staff. It's a smaller place with only 79 apartments. Plus, you can join the garden club and tend to the flower gardens as much as you like.

Oakmont of San Antonio Heights

Address
2419 N. Euclid Avenue
Upland, CA - 91784

Website

Email

Telephone
(909) 981-4002

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