Assisted Living Facilities

Pacifica Senior Living Vista

4.1/5.00 - based on 49 reviews
5 stars
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3 stars
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1 stars
4/5.00 Published 1 year ago

"Mixed Experience with Assisted Living Facility"

I haven't eaten there so I can't say about the food. The cleaning is pretty good; it's a clean place. Moving in was easy and they were helpful. Communication with family could be better, and billing could be clearer. Recommending it depends on what care your family needs.

2/5.00 Published 1 year ago

"Assisted Living Facility Fails to Keep Promises"

My mom was put in danger there. I had a terrible time with them. They didn’t keep their promises. They need to fix a lot of things.

4/5.00 Published 2 years ago

"Overall Positive Experience"

They're great. My family member isn't a fan of the food, but overall, I'm very pleased with the community.

0.5/5.00 Published 2 years ago

"Understaffed Facility Lacks COVID Safety Measures"

If you're considering this place, I'd say think twice. They didn't seem to have enough people working, and they weren't following any safety measures for COVID when we visited.

4/5.00 Published 3 years ago

"Mixed Feelings but Overall Positive Experience"

We are glad we chose this care home for my dad. He really enjoyed it there, especially the food and the variety of activities they offer every day. The rooms and grounds are beautiful, like staying in a hotel. The coffee room and snacks are a nice touch, and the price is very reasonable compared to others in our area. However, there were some issues. We were initially told there was a maximum cost for memory care, but later found out it was $300 more than expected. It would have been helpful to receive a list of items needed for his room upfront. During the pandemic, staff washed his phone, making it hard to stay in touch. We had to ask to use their phones, which was mostly okay but sometimes difficult. Also, we didn’t know about window visits until just before he left, and the nurse broke the news to us in a very direct way, which was upsetting. Despite these challenges, we stand by our decision to choose this care home for my dad.

1/5.00 Published 3 years ago

"Unbearably Costly Assisted Living Facilities"

Way too high-priced

3/5.00 Published 3 years ago

"Mixed Feelings About Assisted Living Construction"

There's a bunch of construction happening, which has its pros and cons. I might get a good spot on the new top floor.

4/5.00 Published 6 years ago

"Thorough tour, shabby rooms, limited vegetarian options."

Thorough tour, helpful checklist. Rooms a bit shabby. Limited vegetarian options.

5/5.00 Published 6 years ago

"Amazing place with fantastic staff and great activities!"

This place is amazing. I wish I had found them earlier when I first brought Mom to California. The staff is fantastic, and there's always help available. The food is incredible, and there are so many great activities.

4/5.00 Published 6 years ago

"Great Care and Clean Facilities"

My loved one stayed at Rancho Vista for a short time, and overall, they do a really good job there. The place is clean, and the staff is very caring. They have about one nurse for every six residents, which is pretty good. The food is good too. I would recommend this place for those with an average budget.

4/5.00 Published 7 years ago

"2nd Choice"

It was a nice tour. The lady who showed us around was friendly and told us a lot of helpful things. She answered all my questions. The memory care area had three units with about seven residents each, but they might not interact much because of how it's set up. The community was clean and pleasant. It was one of our top choices, but we ended up choosing somewhere else.

4/5.00 Published 7 years ago

"A Pleasant Stay"

My sister-in-law really likes it here. The staff makes her happy, and she gets good meals every day.

4/5.00 Published 7 years ago

"Great Community Tour, Professional Staff, Excellent Follow-Up Experience"

I went for a visit, and everything seemed just fine. The people there were super professional and showed us around nicely. They said good things about the place. Plus, they kept checking in with us afterward. I was satisfied with their help.

5/5.00 Published 7 years ago

"Feels Like Home with Great Amenities"

This place is really nice. There are lots of activities for residents. It feels like living in an apartment with a great restaurant, anytime dining, movies, a library, bright colors, and lots of skylights. The staff is professional and friendly.

1/5.00 Published 7 years ago

"Consider Elsewhere: Outdated Facility with Uninviting Atmosphere"

I visited this place and was turned off by its old-fashioned appearance. I didn't stick around to chat with the employees. The vibe just wasn't positive. I'd recommend other folks go and check it out themselves if they're considering it for a family member's care.

5/5.00 Published 7 years ago

"Great staff and clean place"

The staff here are super friendly and really pay attention. They just started physical therapy with my mother-in-law. The food is alright, and they can handle her special diet. The place is very clean and well-kept. I would recommend this place because it has everything we wanted.

4/5.00 Published 7 years ago

"Sweet Kind Community"

Things are going pretty well for my mother-in-law since she moved to this community. It's a nice place, and the staff is really kind and sweet. The only problem I've noticed is that their response time to being paged can sometimes take up to 45 minutes, even though they said it would be 2 to 5 minutes. Other than that, they offer activities for the residents, and the meals are decent. Overall, we're comfortable with the care she's receiving, and I'd recommend this place.

4/5.00 Published 8 years ago

"Lovely Place to Live!"

This place was awesome! The building looked really nice, and the whole community was great. The staff I met during my tour was super friendly and paid attention to me. I liked that everything was well organized and clean. They have activities and meal plans, which is cool. I'd totally recommend this place to my friends and family because it's well kept and has great features.

3.5/5.00 Published 8 years ago

"Friendly Place but Needs More Staff Help"

About a month ago, our friend moved into the village. Since then, we've been figuring out what services she needs and trying to make them work for her. The place is nice and the staff are friendly. However, our friend needs the staff to be more assertive in helping her with showers and daily activities. She can be difficult sometimes but can be persuaded if the staff take the time.

5/5.00 Published 8 years ago

"Wonderful Community with Excellent Care"

Everything is great at this community, and we are very happy. My brother loves it here and has adjusted well. I have to give this place the highest rating because they are excellent at everything they do. The facility looks amazing and is always very clean, with someone always cleaning. I really like the staff here; they have been very kind and helpful to us. The food is excellent, and they serve well-balanced meals. We are very pleased with everything at this community.

4/5.00 Published 8 years ago

"Great Respite Care Experience"

My mom stayed at this place for a short time for respite care, and it was a good experience. From what I saw, the community is very clean, and my mom's room was always tidy. Most days, I noticed there were activities for the residents. They did a good job taking care of her while she was there.

5/5.00 Published 8 years ago

"Great facility and excellent care"

The facility and the care were awesome. The nurses in memory care were amazing. The staff were all really nice. I would give them five stars, they did a great job.

3/5.00 Published 9 years ago

"Mixed Feelings about Facility's Communication and Care Coordination"

Many of the residents I've met at this assisted living facility seem pretty content. They've got a lot of activities to keep their minds sharp and bodies active. Most of the staff seem to enjoy their jobs and it's clear it takes a special kind of person to take care of the elderly. However, my mom has been in their healthcare unit for almost two months and I'm not impressed by their communication. She's fallen three times since she's been there and nobody's called me about her recovery. Instead, I've received calls about moving her into an apartment without good instructions about how insurance factors in. Feels like they're putting the cart before the horse - the different parts of the facility don't seem to communicate well and aren't doing a good job of keeping families in the picture.

5/5.00 Published 9 years ago

"Really Happy with Their Help"

They are super helpful in making sure my parents get the best care. They always listen to my feedback and questions. I've been really happy. This would have been way more stressful without them.

2.5/5.00 Published 9 years ago

"Shortage of Staff and Accounting Mistakes at Assisted Living Facility"

The place is spotless and the food's good, but they don't have enough staff. My friend, who has both arms in casts, had to wait ages just to dress herself. And there seem to be some mistakes in their accounting, especially when it comes to filling orders and other things.

5/5.00 Published 9 years ago

"Amazing care and improvement!"

My mother has changed so much since moving there. She’s really improved! I recently took her to a urologist who was amazed at her progress. The nursing staff and caregivers are excellent. They really take great care of her. I’ve told my son that when it’s my turn, I want to go to Rancho Vista. It’s a safe and secure place with amazing people. I visited a few places, and Rancho Vista is definitely the best. I was in tears during my first visit, thinking "there’s no way this place is as good as they say," but it really is!

5/5.00 Published 9 years ago

"Compassionate and Caring Staff"

Everything they do is really good and compassionate. The dining room is beautiful, and her room is very nice and clean. The only complaint I have is that some residents wander around.

4/5.00 Published 9 years ago

"Caring Community with Friendly Staff and Good Services"

My mom and dad moved to Rancho Vista a month ago because their old place couldn't help my mom's memory needs. It's super clean there, and the staff is really nice. They even checked on my parents while I was there. When we were waiting for cable, the staff brought us food from the dining room, which was awesome. Both of them get help with their meds, which is a relief. Even though it costs more than their old place, I think they're getting the care they need and are safe. Dad loves the food. They haven't joined any activities yet, but there are lots to do. And there's transportation for outings and appointments. The only problem is the limited visitor parking, but resident parking is okay. Overall, I'm glad they're in this great community.

0.5/5.00 Published 9 years ago

"20% SURPRISE INCREASE! UNFAIR TACTICS SPOILING MOM'S STAY!"

My initial score is the result of a sneaky "bait and switch" technique. They explained the costs to us, claiming a recent rate increase with the assurance of a stable cost scenario for the distant future. If any change, it would only be about 3 1/2%. Just 4 months in, after adapting to and enjoying the community, we get a shocking notice stating a forthcoming 20% increase in rent! Preposterous! We picked this place as it was affordable for a reasonable duration. However, this sky-high increase shortens that span significantly. Their excuse was linking the increase to the Affordable Care Act, food cost hikes, insurance, and so forth. Digging deeper, we connected with the Executive Director, who revealed the increasing similarity among all residents' rates as the cause. This was a revealing moment. My Mom enjoys her time here; the staff is friendly and the food is satisfying. However, she remains oblivious to the trickery going on.

4.5/5.00 Published 10 years ago

"William's Help Made Finding a Home Easy and Stress-Free"

I want to thank William for his amazing care. He helped me find a place for my mother when I was stressed. He took over finding several homes that fit my budget. He is a kind person who really wants to remove all the hassles and problems of finding a home for an elderly loved one. May he be blessed always!

4/5.00 Published 10 years ago

"Happy together in assisted living. Independent and memory care."

We liked it a lot. They have places for people who can live on their own and places for people who need help remembering things.

3/5.00 Published 10 years ago

"Lack of response from Marketing Director; Facility Average"

The marketing director never got back to me, so I couldn't visit the facility inside. From the exterior, the building seemed pleasant, but the arrangement seemed a bit complicated for residents to navigate, especially from the apartments to the dining and activity spaces. Rainy weather could pose an issue, but there was at least some shelter. On the upside, their prices were quite decent compared to others. The place was alright overall, but they didn't have a 2-bedroom when we needed one, and since the marketing director consistently failed to return my calls, I didn't pursue things further.

4/5.00 Published 11 years ago

"Worth Every Penny"

Rancho Vista was super great, but boy, was it pricey! It covered everything, though. They'd pick up my mom for activities, handle all her meds, and meals were sorted too.

4/5.00 Published 11 years ago

"Spacious apartment with great amenities."

Spacious apartment with full kitchen and storage. Pleasant courtyard, good activities. Clean, licensed assisted living care.

4/5.00 Published 11 years ago

"Memory Care Tour: Pleasant Dining, Updated Rooms, Active Community"

I went on a tour on Tuesday, August 27th, at a memory care facility. It was really nice! The dining room was especially nice, and there were carports with storage, which is handy. Everything smelled nice and clean. There seemed to be more residents who were up and about, and fewer who needed walkers. The rooms had been updated, which was great to see. However, if you want a two-bedroom, they might only be for independent living and not close to the dining area. Also, there are hills and ramps around the place.

5/5.00 Published 11 years ago

"Great place, excellent care"

Great place to live. Excellent care.

Pacifica Senior Living Vista

Address
760 E. Bobier Dr
Vista, CA - 92084

Website

Email

Telephone
(760) 941-1480

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