Palm Gardens
anonymous
"Discomfort and Chaos High at Palm Gardens"
Palm Gardens was beyond disappointing. I wouldn't even leave my small pet there, let alone a loved one. Everything seemed so disorganized. I noticed a couple there for a tour, and the person showing them around rushed back to the front desk to get a folder. Her attire was far from professional. The place was clearly old and it felt dreary. From the moment I set foot inside, I was on edge. We finished the tour, but we definitely said "no" to this place.
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Pluise B
"Caregivers Need Improvement"
The food is okay, and the caregivers are good, but they need more.
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Wilma P
"Caregivers and Meals Need Improvement"
We want more caregivers and better meals and snacks.
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Deborah M
"Active and Caring Assisted Living"
The food is good, they take care of us, and the activities keep us busy.
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Julie D
"Attentive Staff and Decent Care"
Good care, attentive office and admin.
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Helen B
"Activity Room Keeps Residents Busy"
The activity room is pleasant and keeps us engaged.
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Jesse H
"Good housekeeping, engaging activities"
Housekeeping is good, activities keep us busy.
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Matthew H
"Nice caregivers, poor admin communication."
Caregivers nice, admin lacks communication skills.
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Eric S
"Friendly Caregivers and Fun Activities!"
The caregivers are friendly, and they offer enjoyable activities.
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Teo Z
"Caring Atmosphere"
Friendly staff, decent meals, caring providers.
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Donna C
"Decent Food, Caring Yet Noisy Staff, and Pleasant Activities"
The meals are alright, the folks who take care of us do a good job even though they sometimes speak too loudly, the things we do here are fine, and the people who work here are friendly.
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Eloise B
"Caring Staff Makes Living Here Nice"
The caregivers are really good, and the staff is friendly.
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Anonymous
"Affordable but Gloomy Facility; Caring yet Unsatisfactory"
This place is pretty basic and uninviting. The vibe is gloomy. Most folks have to share rooms, which are empty and chilly, more like old-fashioned nursing home rooms than comfy living spaces. On the upside, it does cost less than others. But frankly, it's just not good enough for us. We can say the staff are nice and seem to genuinely care.
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Anonymous
"A Comfortable Stay with Caring Staff"
My grandma really enjoys staying here. She says it feels like a vacation all the time. But she also wonders when she'll go back home. She's making new friends and loves the food, even though she can't participate in the activities. The staff is friendly and attentive. When my aunt and uncle visited, they were impressed by the tour and felt Grandma would be well taken care of.
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Anonymous
"A Good Choice for Memory Care with Room for Improvement"
Dad is in the memory care unit, and the staff are great. They are kind and considerate. The food isn’t the best, and there aren't many options. The place is clean, and there's a nice outdoor area for the residents. I would recommend this community.
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Anonymous
"Wonderful Experience!"
Recently, I toured this community for my mom, and I have no complaints about how things went. It was actually one of our favorite places in the area. The staff were easy to talk to, and I didn't feel pressured during our visit. The property was beautiful, with lots of great amenities for the residents. Unfortunately, my mom couldn't bring her cat, which didn't work for us.
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Anonymous
"My uncle has made great improvements!!"
My uncle has gotten a lot better since moving here. He's in a great mood and making new friends. The staff is super nice and takes good care of him. He hasn't had any complaints about the food and likes the activities they offer each week. Overall, it's a great place, and I'd highly recommend it to anyone.
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Anonymous
"Excellent care and clean community!"
We are really happy with the care our grandmother gets here. The staff are always friendly and helpful. She enjoys the meals offered. The community is always clean. She likes the activities and enjoys joining in. We would recommend this place to other families for the great care and value.
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caringdaughter
"Optimistic About Dad’s New Home"
It’s been three weeks since we moved our dad into the home. The people working there are really helpful and quick to make dad’s space just right for him. Dad feels better now than he did at first. We were surprised to see him eating in the dining hall, but he’s doing it! He’s getting used to when meals happen, and he seems happy with the food and snacks. He’s eating a lot! There’s always something happening there, which is great. The place is cheerful and bright. It’s smart to ask a lot of clear questions to understand things like what kind of help they give, how many people work there, and who’s there during the day and night. This way, you won’t be caught off guard. I’m feeling hopeful about it all.
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Anonymous
"Super Kind and Comfortable Community"
This place is really comfortable, and everyone is super kind and friendly. My mother-in-law is doing great here. The staff is wonderful and very helpful. The food is excellent; I’ve tried some meals, and they are great. She has tried new activities, and they offer good ones throughout the week. This is a very nice place, and I would recommend it.”
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Cynthia Roye
"Feels like home with amazing pastries!"
I felt welcome right away at Palm Gardens. The only thing I can complain about is that the pastry chef is too good!
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Anonymous
"Issues in Memory Care Unit: Lack of Professionalism, Safety Concerns"
My mom stayed at Palm Gardens, but it wasn't perfect. She was in the memory care part, where most residents weren't as advanced as her. They sometimes stared or said mean things to her. Mom could talk well, but many others couldn't. We worried she might wander off if she stayed in a regular room. The staff in memory care seemed nice but not very trained. They looked more like minimum wage workers. They did their best, but it didn't always seem very professional. One thing that bothered me was when mom saw them take a lady's body away. I know it's part of life, but it upset her more. Everyone there was nice, but it just wasn't the right fit for mom.
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Anonymous
"Mixed Feelings: Warm Staff, Security Concerns at Palm Gardens Assisted Living"
The folks at Palm Gardens are really nice and friendly. My dad tends to wander off sometimes, and he managed to get out of the locked place twice. Luckily, they found him both times, but it was pretty scary. They told me they've fixed things so it won't happen again.
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