Palmdale Senior Villa, LLC
Heidi S
"Poor service and lack of compassion at Palmdale Senior Villas."
I wish my sister and I chose a different place for our Mom. While spending 15 days at Palmdale Senior Villas, she battled with dementia. We often visited her and even paid extra for a personal nurse. But, there was hardly any nurse to be seen. It was disheartening to see my Mom smell of unchanged diapers and it's scary to imagine how she could've choked once if her friend [name] wasn't with her at that time. The ratio of caregiver to patient is 1:6 as usual but it seems not enough for here. It was worse during the nights. The night my Mom passed away, we couldn't find any help. Even worse, a man we thought was a guest was actually the one meant to be caring for her, but he was asleep. The home's owner, [name], doesn't show the needed empathy or compassion to run such a place.
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Anonymous
"High Cost, No Refund for Short Stay at Facility"
Our experience with this assisted living home was far from pleasant. They hit us with a $3000 bill for a one month stay, but we chose to move our family member out after a single week. As you can expect, they haven't given us any refund.
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Anonymous
"Pushy Assisted Living Facility Overcharges, Fails to Refund"
Dealing with this place was a total disaster for my family. They had the nerve to bill us $3000 for just a month's stay. But we had to move our relative out after only a week. Of course, we've still not seen a dime back.
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